Khách sạn ở Puerto de la Cruz nằm gần sân bay Playa del Castillo San Felipe

Ưu điểm: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.

Khuyết điểm: Style!

Ưu điểm: It is the best hotel that we stay in. It isn't cheap but it is outstanding!

Khuyết điểm: Paying the bill :-) However, you do get what you pay for.

Ưu điểm: cleanliness of the room, bathroom and even balcony - efficiency of the staff at reception desk and room service - presence of the manager - wonderful gardens - wonderful spa facilities - nice restaurants etc. etc. it's an excellent hotel

Khuyết điểm: the service at the "summer-pool-side restaurant" is rather slow - but you're on holidays ;-)

Ưu điểm: A beautiful hotel with everything that you would expect from a 5 Star hotel, but the very best thing was that you felt completly comfortable the minute you walked through the door. There was no awkwardness or need to adjust. This comfortable atmosphere was very much due to the staff.

Ưu điểm: The predominating reason for choosing this hotel (and for coming back to it and recommending it in spite of the high price) is its magnificent garden. In general very friendly staff. Impressive breakfast buffet. All meals can be taken on the terrace at the pool and garden.

Khuyết điểm: For lunch and dinner, neither the (sometimes chaotic) service nor the food are consistently of the quality expected from a five stars hotel. For example, on our last evening in the hotel, I ordered salad bar as starter and steak with chips as main dish. The chips were delivered whilst I was serving myself at the salad bar and were thoroughly cold by the time the steak arrived. The steak was well done whilst I ordered it red/rare. And above all, the waiter serving the steak didn't even notice that he spilled a few drops of dark red sauce on my new beige trousers. Internet access for guests not bringing their own computer is also very poor and expensive.

Ưu điểm: The hotel was luxurious, the rooms special, the dining food very good and staff were very attentive.

Khuyết điểm: No

Ưu điểm: We enjoyed the extremely good service we received. The swimming pool was heated to a temperature that was very pleasant. We both had very good massages in the spa.

Khuyết điểm: We felt the only thing missing was the provision of tea and coffee making facilities in our room.

Ưu điểm: comfort, space, food,spa, large bedroom,met nice people, very well organised and lastly staff and management attending to detail and very nice with it

Ưu điểm: Everything - thye warm atmospher,the services (including the night programs),the food and the facilities

Khuyết điểm: Non

Ưu điểm: Nice hotel, easy access from the main road. A little bit far from the sea but it is not an issue when you have a rented car. Overall, good value for the money.

Ưu điểm: Great views, very good breakfasts (don't know about any other meals), close to town centre.

Khuyết điểm: Very noisy room. I'd expect a 4 start hotel to be a little more cleaner (I blame the management, not the maids). If you get a room with sea view you'll probably enjoy you're stay even with the limescale in the shower and some stains on the bathroom ceiling.

Ưu điểm: Very clean, good service, good breakfast and friendly personnel.

Ưu điểm: The hotel staff wasn't so nice exept the house keeper's.But the view from the balcony is beautiful.

Khuyết điểm: There wasn't problem with the stuff.

Ưu điểm: The location, entertainment, pleasantness of the dining room staff, entertainments staff and cleaning staff.

Khuyết điểm: The food was an acceptable standard however the variety of deserts and fresh fruit was very limited. The staff at reception were not very welcoming and curt on arrival and did not display the customer service attitude that one would expect/desire

Ưu điểm: It's position in the centre of town. Spacious public areas. Nice pool etc

Khuyết điểm: Dining room rather cramped

Ưu điểm: Excellent position

Khuyết điểm: Some of the room fitting were fairly old and damaged, notably the bedside light and the bath had rust patches which had been touched up ineffectively

Ưu điểm: Location

Khuyết điểm: Some of the staff was quite rude

Ưu điểm: Breakfast was good and plentifull.

Khuyết điểm: The hotel consept was for 60+ and most of the guests was 70+. The Hotel had sold for some congress a garden party with pool until 02.00 and the noise of it kept all other hotel guests wakeupp until 02.00

Ưu điểm: Nice and close to everything that the city can offer,,

Khuyết điểm: lack of parkingspaces. But thats a very common problem in tenerife in general.

Ưu điểm: the staff was very friendly

Khuyết điểm: the food could be more children oriented

Ưu điểm: The accomodation was very clean and comfortable. Good choice of food.

Ưu điểm: Friendly atmosphere, garden good, appartment spacious and the town of Puerto de la Cruz in very nice.

Khuyết điểm: The sunbeds were poor but we managed

Ưu điểm: Water in the pool is not chlorinated.

Khuyết điểm: We stayed in three hotels, this was the most unpleasant for the same price. This hotel is for pensioners, boring, old renovated rooms, soundproofing is not at all (hear absolutely everything). We felt like in a nursing home. Kitchen poorly equipped.

Ưu điểm: It was quite comfortable, with food stores close by, easy to access.

Khuyết điểm: I didn't like that there were cockroaches in the room and there was noise in the garden in the evenings. Also, there were some very noisy guests above our room, every night making noise like trampling horses and throwing chairs on the floor.

Ưu điểm: cleanliness spaciousness

Ưu điểm: Big tropical garden and big pool. Spacious apartments with good neutral design. Free parking everywhere around the hotel, because in those Tenerife mountains it is very important. Lots of restaurants on the entrance street. At evenings some clouds too, so the very hot weather is only on the southern part of the island. Nice personnel. Quiet! No teenagers or party people!

Khuyết điểm: No wi-fi - you have to go to the bars.

Ưu điểm: fliendly staff and very quiet hotel...nice area.quality food in the buffet.acceptable price for beverages.

Khuyết điểm: Pool is a little bit cold for kids - could be warmer,so as the childrens playground should be bigger.sometimes evening music is too loud for thouse who has their rooms with pool / teide view.

Ưu điểm: Close to center and public transport.

Khuyết điểm: The live music in the evening in the bar below the hotel was too loud.

Ưu điểm: the hotel style looked nice, the pool was great and the room a good size and well equiped

Khuyết điểm: the hotel bar was very quite but it was the time of year and there was plenty around to make up for it.

Ưu điểm: Localization of the hotel, with calm, in withdrawal of the sea front.

Khuyết điểm: Noisy at groundfloor, non separated with the reception and the bar; the sound-proofing of the rooms is also insufficient.

Ưu điểm: Cleanliness, quite and calm atmosphere, very close to the beach.

Ưu điểm: This is my third time staying at the Turquesa its very comfortable clean and nice staff , myself and my wife would certainly go back again.

Khuyết điểm: my self and my wife would certainly appreciate a facility for making a cup of tea in our room ,we had the use of the fridge which was of great benefit.

Ưu điểm: well organised. Courteous. Friendly, family atmosphere

Khuyết điểm: Rather noisy at night in spite of notices in rooms about respecting other peoples right to a quiet night!

Ưu điểm: a well designed and spacious hotel with what appeared to be a an excellent outdoor pool.

Khuyết điểm: staff not very welcoming; noisy especially in rooms above entertainment area;appalling wines in restaurant; lack of adequate car parking; service at breakfast almost non existent (guests had to lay their own tables and forage for cutlery etc.) the indoor pool was free to use but only if you bought a swimming cap! For an odd visit this was an unreasonable levy.

Ưu điểm: Nice location near the beach and the bus station.

Khuyết điểm: If you don't participate the evening programs you might suffer the "noise" that came from the "Ball room". It stops at 11 o'clock, so not a big deal. :)

Ưu điểm: surrounding facilities

Khuyết điểm: no

Ưu điểm: facilities for disabled

Khuyết điểm: limited use of indoor swimming pool

Ưu điểm: very good selection of breakfast and nice big pool

Ưu điểm: quiet, clean value for money

Khuyết điểm: No fresh fruit salat and few fresh vegetables

Ưu điểm: The services of the reception (eg. rent a car, ticket sales, shuttle bus to the city, kiosk) are very good and cheap, restaurant is ok, the swimming pool and the cocktail bar are wonderful.

Khuyết điểm: The breakfast isn't too diversified, but it's very fine.

Ưu điểm: It was relatively cheap.

Khuyết điểm: Hotel is very old and needs renovation badly. It is far away from being a three star hotel. No air conditioning.

Ưu điểm: Excellent value for money (room + breakfast buffet for 2 persons for 50 euros; dinner buffet for 9 euros per person)

Khuyết điểm: Do not expect modern design, and some details about equipment, but nothing problematic

Ưu điểm: Location - above town, but only 20 minutes walk; nice park next door, easy parking.

Ưu điểm: Nice and Quiet surroundings in the Park. Beautiful wiew over the Sea and Teide. Comfortable. Nice and helpful Staff.

Khuyết điểm: The Breakfast was nice but we missed fresh vegetables. The eggs were boiled far too long.

Ưu điểm: Beautiful view. Large rooms.

Khuyết điểm: No television, had a few bug problems...

Ưu điểm: It was close to everything and the staff was extremely helpful in identifying activities to do in the surrounding areas.

Khuyết điểm: There weren't many young people at the hotel, a lot of senior citizens. The hotel was about a 26 euro ride from the airport, hotels in Santa Cruz were closer to the airport. The hotel wasn't really near the beach, you had to take the hotel shuttle to get to that area. The food was sub- par, better off going to restaurants near the beach, and there were no televisions in the room.

Ưu điểm: Our room was a corner room with two balconies and a view of Teide and the ocean. The gardens were lovely.

Khuyết điểm: The hotel would not allow me to buy a glss of wine to accompany my dinner in the evening. This we discovered only after signing on for the full-board. I have never been anywhere where a hotel refused to sell a glass of wine to a patron. Such a dumb idea. This information was not provided in the over-view or review of the hotel. I would not have booked our stay there had I known that was their policy. Weird !!!

Ưu điểm: Splendid garden, pool and sports facilities. Japanese bath and sauna. The sea view form the room

Khuyết điểm: The lunch/dinners could be more simple avoiding too much mixing and cooking.

Ưu điểm: vue from the balcony and all other things was nice