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it is very stylishly decorated and an interesting old building with loads of character. The owner is extremely helpful and friendly.
the parking is a bit of a problem because it's an old town with narrow streets,but there are a couple of spaces by the hotel and the owner does everything in his power to help!
Great view of old town Ragusa Ibra and mountains from the hotel windows! The hotel's American staff, Tony, was the great help for us as he speaks perfect English/Italian to solve our problems. The restaurant Locanda Don Seravino, which is about 10 min. walk from the hotel, was great, too!
It is extremely hard to find the exact location of the hotel for us, the first-time visitor to the old city.
The stone interior was very nice, we liked that aspect the most.
The woman who checked us in wasn't the friendliest and took her time with our passports which we didn't appreciate her hanging onto our legal documents for 4 hours or so.
very special and typical but poor situation in a narrow street
The hotel was very comfortable and the building itself is very interesting and historic. The staff were helpful and we enjoyed our stay.
The reviews I had read about the hotel before going there really talked up the fact that it was a historic building and the rooms would reflect this. Our room was actually very normal and I felt disappointed by the lack of character.
Bed comfortable, staff nice
Trouble with hot water both night of stay and in the morning, difficulty to get to, room very small, air conditioning not working well (had to open windows so husband got mosquite bites), steep stairway to get up to room (although there was an alternate for easier exit to leave), poor lighting to read by.
In-room guest facilities.
Shower didn't appear to have been cleaned. Awkward room situation up a steep & narrow flight of flagstone stairs. Inconvenient hotel location for car access.
Gianluc, the cheery owner, was extremely helpful and delightful. Our room which had a loft setup for the large, comfortable bed, was very spacious, though it could have used better reading lights.The dinners were very good. The common areas were very conducive to conversation with other guests, something we really enjoyed in this hospitable atmosphere.
It was very hard to find, but once we got there, it was great. The breakfasts could have been a bit better organized and plentiful.
the location of the hotel and the impression at the reception very beautiful. Breakfeast very good with home made cakes
the room was a bit small, difficult to go to the safe box because of the table against the wardrobe. The nosie of the reception specailly in the morning. Receptionists speaking loud very early and because we were in room N03 just above the reception it was quite unpleasant. It would be great for some of the staf to speak a bit more of english for an hotel of this category (we are french).
Tọa lạc tại trung tâm Ragusa, Relais & Châteaux Locanda Don Serafino cách Palazzo Sortino-Trono và Church del Purgatorio vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, dịch vụ trả phòng cấp tốc và dịch vụ giặt ủi/giặt khô. Xe đón khách từ sân bay đến khách sạn phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
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