Executive Hotel Vancouver Airport

facility and location

The noise with the events and parties held in the hotel facility was very well heard in the room. It was actually for the entire night until morning, so we couldn’t sleep well. Another issue is that, housekeeping hotline is useless, no one is answering so you’ll end up with an answering machine which will ask you to leave a message. But then again, all the request left on the answering machine was never done. No call back was received either.

The lady that helped my situation during the loud concert was very courteous and helpful. She deserves a raise or some sort of recognition

I would’ve liked to be notified upon check in that there was a loud dance event taking place under my room. I had to call twice to get answers. I was eventually moved but for customer courtesy I would’ve enjoyed the extra information so I could’ve been moved earlier

location

old machine in the room

Location. Easy parking. Proximity to the airport.

Cleanliness is not good. There was hair in the bath tub, and bed sheets. Though it's a suite, there's no dishwasher tablets or dish washing detergetns, or if there is, it may have been in a unlabelled container.