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The room was nice and location is fine.
There was not hot water, i could not take a shower after my husbend. very noicy street.
Friendly and helpful (1) receptiontionist
Reception was apart from room, recently refurbished room nice but not done to good standards.
Nothing. No nos ha gustado nada la estancia.
We did not like anything in this hotel. It is uncomfortable and dirty. The hotel staff is not friendly and the room had many flaws. We had to complain several times and they ignored us.// No nos ha gustado nada la estancia en este hotel. No es cómodo y está sucio. El personal del hotel no es amable y la habitación tenia muchos desperfectos. Nos tuvimos que quejar en varias ocasiones y no nos hicieron caso.//Non ci piaceva niente in questo hotel. E 'scomodo e sporco. Il personale dell'hotel non è amichevole e la camera aveva molti difetti. Abbiamo dovuto lamentarsi più volte e ci hanno ignorati
staff are friendly
had booked a room with a bath, but eventually I get a room without bath
The room was clean, spacious and well decorated. We had a family room which had two single beds for the kids and a king (two single beds together) for the adults. I guess the king could be split into twins for groups that want or need 4 individual beds. Very close to the train station Roma Termini for access to the area by train or by bus. There are restaurants and a grocery store nearby. Room has a minibar which has space to store a few cold items during your stay. Breakfast was included in the rate, which was one less thing to worry about. Towels were nice and fluffy.
The negatives we have are really minor and did not ruin our stay. They are noted here just as a FYI for other guests. The internet did not work in the room, we had to go to the reception which was at a nearby hotel to access the internet. Hopefully the hotel will fix the internet. There was no in room safe, but the B&B felt secure because of the door access. Breakfast was very much the same everyday and this became tiresome. No English channels on the TV (but this is Italy, so probably shouldn't expect them, just with kids, its nice to put the TV to occupy them for some of the time). Room could have used a trash can in the room in addition to the small one in the bathroom. Hand towels and face cloths would have been useful.
Caroline Suite ở trung tâm Rome, chỉ cách Via Marsala và Via Nazionale 11 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, dịch vụ trông giữ/bảo quản hành lý và thang máy. Khách có thể được phục vụ xe đưa đón sân bay với khoản phụ phí nhỏ.
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