Residenza Borghese

No wifi connection in the room at all, but only at the reception (other floor) No hot water in the shower No heating Poor breakfast with cold coffee.. tv did not work Not worth paying the huge amount per night for no facilities ...

The room is in a very good zone. You can go by walk to the main attractions.

There was no hot water, no wifi, the room was not cleaned. The proposed services were limited.

- The breakfast was below average - We requested a baby cot more than a month ahead and we got surprised that it wasn't available in our room. No apologies from the staff. Only fake promises that it will be available the second day. And of course, no cot the second day.

It was clean enough.

They sent us an email before checking in saying that we should call them 15 mins before we get to the hotel if we are checking in later than 8 pm. We were checking in late, so we called and 15 mins before and they told us to go to the "hotel". We went to the hotel, but there was no one to open the door, so we called again and they told us that we were supposed to go to another hotel. I had to yell at the person on the phone because they didn't say this in advance and I wasn't willing to walk 15 mins to another hotel. Please be aware of this situation because their email doesn't say clearly what the instructions are for the late check in.

Young staff ready to help

I'm still wondering why a wireless connection it's a so precious addon. Forget to have a decent connection here