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Like home away
Reception was great Samantha was excellent
Not great, not bad, quick night turnaround stay
Clean and comfortable hotel room, friendly reception and good facilities. Free shuttle from airport helped us until we secured our rental car the next day.
Bed was too firm for my liking. Shuttle driver was grumpy. Didn't realize we had to pay for breakfast so I was surprised at the $40 bill for 3 people.
Bad serivces from start to finished.
Hotel was not clean my room was very dirty and dusty and out dated. The carpet had a Oder we found food in the hall way. It look like there was illegal activity going on. I will never stay at this hotel again also very poorly managed. I only stayed at this hotel for 7hr. I complain for 1hr and slept for 6hr then I checkout.
Needed a little bit of TLC there wasn't a lot of trash but there where some trash in between the bushes and the stones.
Pool area could use some shade get some umbrellas to be able to enjoy a bit of the pool
Type of room booked didn't exist
We booked using hotels.com for a room with two double beds and a separate seating area with a sofa bed. Upon arriving we were told this type of room did not exist at the hotel. We were given a two double bed accommodation with no separate seating area, no sofa, and no rollaway bed. I advise to never book at hotels.com since the "best they could do" was give only a partial refund even though they were in the wrong for offering a nonexistent room choice and the room rate for what we were given would have been way less.
Good for the price
Hot in hallways
The staff were really great. We had never been in the area so they gave us great suggestions and were sweet even with all the questions we had. The rooms were comfortable and fairly clean. It's real close to the airport and they have constant shuttles going and they are more than willing to make sure you get a Taxi if the shuttle is full.
Not really much horrible things to say.
I was grateful for the shuttle service back and forth to the Stephens Convention Center - a real plus! I hope you will add frequent stops to the Fashion Outlets!
The lobby, staff, and Bar/Restaurant were great. Decent cable selection.
The bed was a simple mattress that was pretty well worn out. The sheets pulled off easily while sleeping. The room it self was a bit dated.
Holiday Inn O'Hare, an IHG Hotel ở O'Hare, Chicago, cách Đấu trường Allstate và Trung tâm Hội nghị Donald E. Stephens 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Chicago? khách sạn này có khu vực tổ chức rộng 489 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 657 đánh giá
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