Baymont by Wyndham Roswell

The room itself was clean and the staff was friendly, but not efficient. The location of the hotel was very good, near everything and luckily next-door to an IHOP. We had to eat at IHOP during our entire stay.

The common areas of the hotel were unclean. Additionally, the breakfast options were scanty and what food existed was sub par and cold at 6:30 am. The worst part was that on Day 2 of our stay, the hotel ran out of clean towels and washcloths, but we weren't notified they were experiencing a problem. We discovered this fact once we returned to our room after a half day's tour to freshen up for the evening. Our room was clean but dirty linen remained. Once calling the desk, a staff member did bring fresh bath towels to the room and told us the hand towels and washcloths would follow. After returning from dinner, my husband had to go down to the desk to request three hand towels and one washcloth. Two washcloths had been placed in the bathroom during our absence. There were three of us. They gave him the hand towels but told him there were no more washcloths. Therefore, one of us used a hand towel to bathe. Unacceptable.

The toilet seat was really low to the ground very difficult to use and our keyentry padlock was broken and our baby was locked in the room and the front desk worker refused to bring us a new key.!