Khách sạn ở Changsha

Ưu điểm: All.

Khuyết điểm: Nothing

Ưu điểm: Very new very clean very friendly

Khuyết điểm: Was a bit far if u doing business on the other side of changsha . Otherwise very nice hitel

Ưu điểm: Very nice hotel and very inexpensive. Very comfortable room and new. Spacious room.

Khuyết điểm: 1. probably many people smoke here and I got assigned to a room that I had to ask for a change. 2. they have some restaurants on the ground floor (not affiliated with hotel I think) and it makes the entrance of the building where my room is smell like hot-spice constantly. 3. I arranged a taxi service from the hotel to the airport. Bad taxi service. The taxi driver constantly shouted at his phone (even when driving, talking on the phone arranging his people to get more customers), and did not buckle up at all (just laying the seat belt across his chest to deceive the cops). I think he tried to jack up the price by telling me it is cheaper that way without using the meter.

Khuyết điểm: Difficulty to communicate with staff although there is at least one who will be able to speak.

Ưu điểm: Room is very spacious and clean

Khuyết điểm: Very limited choice of food/cuisine and western food quality at buffet is really below standard

Ưu điểm: perfect staff

Khuyết điểm: nothing

Ưu điểm: Great place with a truly authentic 5-star feel - extremely comfortable!

Khuyết điểm: My only small gripe is that I accidentally broke a cup whilst trying to operate the coffee machine in my room and they wanted charge me £10 for it. I grumbled and they backed down. A small thing but it spoilt a perfect score.

Ưu điểm: The butler, Cherry is very helpful and patience. Brand new hotel which is value for money.

Ưu điểm: Good location. Nice service.

Ưu điểm: I really appreciated the help of of the lobby staff, namely the lady Alice. She speaks good English and explained me the essentials how to move around the city.

Khuyết điểm: Most of the hotel staff do not speak a word in English.

Ưu điểm: The lay-out, the bed

Ưu điểm: Very friendly and helpful Angel

Ưu điểm: Location is good, very easy to found many good food.

Khuyết điểm: Nobody help us get a taxi, the bellboy just ignore us.

Ưu điểm: Very nice hotel, the rooms are big and the beds very comfortable. Large choice of Western and Chinese food for breakfast.

Khuyết điểm: The swimming pool is too hot to swim comfortably, but the sauna and jacuzzi are nice.

Ưu điểm: Decent breakfast. Location close to shops. malls, and restautants.

Khuyết điểm: Money exchange only possible through machine, and the machine out of service.

Ưu điểm: Good location, nice room, very convenience to have food and walk around.

Khuyết điểm: Bell boy will not help you get a taxi when they see you stand there.

Ưu điểm: best breakfast kind reception

Khuyết điểm: lack of amenity no shaving tool

Ưu điểm: Nothing short of 5 star hotel.

Khuyết điểm: Money exchange possible only from machine. And the machine out of work!

Ưu điểm: I found that the restaurant was good but I had a problem with English there also, but the food was very good. The morning buffet breakfast was great.

Khuyết điểm: The only problem that I had is most of the staff did not speak any English. I had a friend in Changsha so I had them do my translations. The only other thing was they did not have a lounge, but you could buy German beer at the check in desk.

Ưu điểm: The breakfast was alright. The location was great, the museums are within walking distances. However, you will need to walk to the main street to hail a cab and it was impossible to call a cab to pick you up at the lobby. Staffs are really kind and friendly to help make food delivery orders and check in on residence on their experience.

Khuyết điểm: Was forced to leave the 24hr gym as they scheduled for maintenance. Had to buy swimming cap to enter swimming pool. Regulations and rules should be communicated to residence.

Ưu điểm: It was clean and breakfest was good.

Khuyết điểm: They rised the price for taxi to airport several times. First it was 200 yuan, in the evening it became 300 yuan, it should cost by ordinary taxi around 100 yuan. Actually you can get taxi in street easy. They love money more than clients.

Ưu điểm: Spacious. We are two pax, two single beds, and it is separated by wardrobe. We won’t disturb each other if one sleep early and sleep late. I city is next to it, this is the shopping for young with restaurants. The food not bad

Ưu điểm: Friendly staff. Clean room. Conveniently located next to the mall.

Ưu điểm: Very helpful staff with transport, bookings and dinner options. Laundrette appreciated. Great breakfast choices.

Khuyết điểm: Some parts of room a bit tired.

Ưu điểm: The room was very big and clean. The staffs were very polite and friendly. They provided lots of helps including ordering tax cabs, helping with luggages, helping with purchasing high speed train tickets, providing promotions and discounts, and many more. I will strongly recommend my friends and family to the hotel if they come to ZhangSha city. By the way, the breakfast buffet was the best,5 stars! There are lots shops and restaurants next to the hotel.

Khuyết điểm: Like every thing!

Ưu điểm: Big thank you to Jeremy and Allen superb hosts and welcoming always !!

Ưu điểm: Well located, good breakfast

Khuyết điểm: As others have said, difficult to find the entrance.

Khuyết điểm: The staff do not speak English, only few people in the reception, not in the dining room, SPA, concierge Lobby etc. Poor western breakfast and the juice looks & taste like painted water

Ưu điểm: Great location and the staff were very friendly and helpful. Loved the water pressure in the shower. The bed was very comfortable and a personalized card was a nice touch.

Khuyết điểm: There were no bath salts provided to take a bath.

Ưu điểm: Excellent price for a such level of service!

Khuyết điểm: Poor English of staff

Ưu điểm: The hotel helped us to arrange transportation from Changsha South rail station to the hotel , and the next day, from the hotel to the airport. The room was extremely beautiful and well equipped, and we were sorry not to be staying there longer. Dinner in their 3rd floor Chinese restaurant was both unusual (in terms of choices) and delicious.

Ưu điểm: The Stuff are super super friendly and helpful. Kempinski is amazing!!

Ưu điểm: The staff were very friendly and the rooms are comfortable; the gym was also well prepared.

Ưu điểm: Confort

Khuyết điểm: Food quality

Ưu điểm: Overall neat and tidy. Service is very good!

Khuyết điểm: Nil

Ưu điểm: Cigars in the bar were available

Ưu điểm: Since it was my birthday on my husband's enquiry they provided a complimentary cake for me. It was so delicious! The room was beautiful & clean, the staff very kind and especially the reception staff spoke English as well. We had a wonderful stay. Would definitely stay there again on my birthday :).

Khuyết điểm: The breakfast buffet was plenty and generally good. But honestly for such a beautiful & expensive hotel, I had expected a little better service from the restaurant staff. For example the waffles were dry and the chefs messed up my soup with another guests.

Ưu điểm: Great location with beautiful view. Friendly staff and providing friendly services

Ưu điểm: Beautiful hotel with wonderful staff. Lovely touches like a soft toy left on our bed at turn down and 4pm late checkout. Really top class breakfast buffet on the ground floor

Khuyết điểm: Surprised that we had to pay for movies - first time we have done that at a 5 star hotel

Ưu điểm: Great views, great service, FIRST CLASS FOOD, great hotel

Khuyết điểm: Our room (1826) had a constant puddle of water on the carpet next to the bathroom entrance, maybe there is a leak somewhere.

Ưu điểm: Pleasant evening walk along the river

Khuyết điểm: A hit isolated

Ưu điểm: Helpful and nice staff, though no/ or very less English but they tried always to understand and provide me what I wanted. Very good buffet for less money.

Khuyết điểm: As international hotel I would allow myself to say, that more lingual knowledge of staff would be great for better communication.

Ưu điểm: It was a nice stay. Thats my second stay in this hotel. comfortable bed and pillows. Very clean and friendly staff.

Ưu điểm: The room was comfortable and spacious. Breakfast was delicious and varied. The restaurant on the ground floor of the hotel is also excellent.

Khuyết điểm: It took a long time to check in, and the reservation was not confirmed properly. But there were no other problems. employees being very kind.

Ưu điểm: Staff are particularly helpful

Ưu điểm: room and food great

Khuyết điểm: deposit price they initially tried to charge; double the room price - outrageous

Ưu điểm: Great rooms, friendly staff, clean and comfortable, great views outside

Khuyết điểm: A bit far from the centre, needed taxi each way. Good thing taxi to centre is only approx 15-20rmb.

Ưu điểm: As many could tell the location of the hostel is amazing. It is set in the center of the city with many great restaurants and shops nearby. If you want to travel a bit more away, the subway is right downstairs. The rooms themselves are old but decent. Service and cleaning ness are fine too.

Khuyết điểm: - Lack of online pictures for their rooms. Very difficult to decide for a type of room. - Lack of food in the fridge as well as other amenities. - It is closer to a four-star or three-star than a "five" star hotel on the status of their equipment. - Breakfast is as good as a two or three-star restaurant. - In conclusion, there is a reason for the cheap price.

Ưu điểm: The property was well located even if the entry was hidden. The rooms were grand

Khuyết điểm: There is no bar

Ưu điểm: Everything. The location, the food, and the fact that the staff went beyond their job to help me with several things when I got sick and then a little injured. They made sure my stay would be perfect even if not planned at first. They also helped with cancelling other hotels I had booked in other cities. Special thanks to Gypso, Rita, Lisa and Larry for their help and commitment.

Khuyết điểm: Nothing

Ưu điểm: The staff in the reception were very friendly especially Elaine and Lisa, both offered great hospitality. And the location of the hotel are simply brilliant to all shopping street and malls.

Khuyết điểm: Hotel outside view were quite old and needs some painting / touch up. Renovation as it’s quite old dated. Breakfast are ok however it can certainly can be improve by changing the menu and not always the same.

Ưu điểm: Great Location, surrounded by shopping mall, food and restaurants.

Khuyết điểm: I think the hotel had changed name and some taxi driver not sure where was it.

Ưu điểm: The staff, especially the front-desk staff, were very helpful and dedicated.

Khuyết điểm: Nothing

Khuyết điểm: Elevators are too old and slow

Khuyết điểm: Elevators are old and a bit slow

Ưu điểm: Thanks for the upgrade Larry. Really appreciated it. Great location & lovely room.

Khuyết điểm: Breakfast starts too late for travelers. I think 6am is a good breakfast time, not 7am. I couldn’t have breakfast

Ưu điểm: Room upgrade. Ideal for an overnight stay.

Khuyết điểm: Lighting in the bathroom.