Euro Hotel Centrum

In one sentence, it was really dirty.

That i could leave, left one of my bags behind -in case infested with bed bugs!

I would like a refund. I was bitten by bed bugs the first night. Spoke to staff who said i should have woke up and told them. They gave me a different room. Woke up second night itching -room was worse. I counted 10+ bed bugs and reported it immediately. Staff couldn't confirm if rooms were fumigated once or more a year, had to suggest simple water steam treatment for carpets, curtains and beds and creases every other week. The third room was adequate after feeling uncomfortable from experience I had to inspect and look around for bugs. But the following day found bed bugs on my belongings! It's sad when you have to worry if you possessions are contaminated with blood sucking pests or their eggs that you will unwittingly take home to infest your place you thought you'd take a pleasant break from. Staff were frank and one said to strike Euro Hotel off when I am next in Rotterdam -good advice i had already decided. Please investigate

In the beginning it looked like a fine hotel room, until we went for sleep.. then we discovered several bed bugs walking around the bed, so they gave us another room. But there we found one more, and since there was no other free room in the hotel we had to sleep there. The next morning we checked out earlier than our booked stay, and when we asked our money back, they claimed that they had already disinfected the hotel and the bug in the second room was dead so we couldn't take any money back.. Maybe it's just my opinion, but CLOSE THE HOTEL UNTIL YOU HAVE NO BED BUGS

cheap hotel

1. 200 m further in the street is a construction site. Work started at 7 AM. 2. sound insulation of the rooms is pretty bad.