Inntel Hotels Rotterdam Centre

- Nice room with a view to the canal

1)We've traveled a lot across Europe, and find that the staff here weren't particularly friendly. Example was when we asked for a possible extended check-out, we received a blunt no with no apologies or explanation offered. A little courtesy would usually keep your guests from feeling a little less appreciated! 2)We spent about 2 hours one of the days trying to get rid of 3 large spiders that managed to crawl in through the window. This was because the window was full of cobwebs and since we left the window open (it was 38C in Rotterdam that day), they just crawled it.

Staff were helpful and friendly. Great views at night across the harbour

Overpriced room with basic facilities with outdated decor. No proper crockery, paper cups for tea/coffee is unacceptable. No sheer curtains at the window so drapes had to be kept closed because of overlooking hotels. Beds /pillows too soft. Lobby underwhelming, corridors even more so. Very clever photography of room on line but what you see is not what you get. Poor value for money, overrated......deserves no more than 2.5-3 star rating. Other hotels nearby ie. The Marriott and Hilton were more competitively priced.