Khách sạn ở San Andrés nằm gần Playa de Spratt Bight

Ưu điểm: A variety of options!

Ưu điểm: Staff, food & locations

Khuyết điểm: A bit worn down. Windows & doors wouldn’t properly close, so loud at times.

Ưu điểm: Location was very close to the beach and main shopping streets.

Khuyết điểm: Simply not worth the money. Would have gotten a 6 for half the price. Some examples below: 1) Wi-Fi is very weak, almost never working. 2) rooms are poorly maintained and furnished. 3) lightning in the bathroom is insufficient. 4) food is definitely not worth the money. We stopped having dinner there after the second night. And there is no option to book without half board. 5) staff could not speak English in most cases. They sold us a snorkeling trip on the day of our checkout saying that we would be back at 12PM (checkout at 1PM). At the dock, we found out that actually the trip was ending at 1:30PM. We asked the hotel if it was OK to check out an hour later and they claimed we had to pay the full amount for late checkout (half the price of an extra night!). Not flexible at all.

Ưu điểm: The food was excellent. Breakfast and Dinner was provided. The staff was super.

Khuyết điểm: They had some strange rule that if you wanted your towels changed, you had to put your dirty towels in the wash basin. The only problem is that it took us 4 days to find out about the rule. I had to ask for clean towels 4 different times.

Ưu điểm: Excellent service, staff is always willing to serve. facilities are great and there is the advantage to use the pool in the other hotel locations. Food was amazing and variate every day.

Khuyết điểm: n.a

Ưu điểm: The location is superb. It is right at the center of the island. It is very near many restaurants and the beach. We were able to use the facilities of the other Sol Caribe hotels for free. There is a free transport that brought us to the beach and the other Sol Caribe hotel. Our package had free breakfast and dinner. The food is very good. For dinner, you can generous servings of free wine.

Khuyết điểm: The room we got didn't allow us to open the windows and so we felt congested. We wanted to breathe in fresh air and not rely on the aircon for air. The wifi is slow, but this didn't matter much to us.

Ưu điểm: Splendid view over the island from upper floor rooms. Surprisingly good buffet dinner which was included in the price. Location is good, staff is friendly

Ưu điểm: Location. 2nd room was fine. First was an ugly joke. 401 fine. 203 awful.

Khuyết điểm: Check in staff rude and bitchy

Ưu điểm: Staff is really great (all of them are always available for help in gentle way). The coffee-break has a lot of options (fruits, juice, egg, types of bread, etc etc) and dinner is OK. The location is amazing: right in the center!

Khuyết điểm: The shower has some problems cause during the bath we got temperature variations in the water (even without touching the tap).

Ưu điểm: Location

Khuyết điểm: Broken doors, Poor cleaning,

Ưu điểm: The room large clean confortable. The bed wonderful. The food, too good

Khuyết điểm: Perfect everything.

Khuyết điểm: Quality of drinks

Ưu điểm: Nothing, people in the desk was very discourteous, bad customer service, the property looking very different in pictures look too old, and dirty in person and food it’s no good don’t waste your money in this property in the island there are a lot options of hotels, and you pay less with better acomodation... don’t go this Decameron it’s terrible..

Khuyết điểm: I don’t Loki’s nothing . Nothing, people in the desk was very discourteous, bad customer service, the property looking very different in pictures look too old, and dirty in person and food it’s no good don’t waste your money in this property in the island there are a lot options of hotels, and you pay less with better acomodation... don’t go this Decameron it’s terrible..

Ưu điểm: The location and facilities were great.

Khuyết điểm: The cost was high for the value

Ưu điểm: Almost everything

Khuyết điểm: Almost everything was greit, the only thing i didn't like it was when i did the reservation my room was supose to be in front of the water for a nice veiw, and they gave me the wrong one, but i am very happy with everythin else

Ưu điểm: Nothing at all.

Khuyết điểm: All of it. The place is falling apart.

Ưu điểm: The property itself is beautiful in a nice location

Khuyết điểm: Customer service was poor, since my Check In that was a nightmare.

Ưu điểm: Never say no

Khuyết điểm: There is no shuttle between hotels

Ưu điểm: The location and the sea view from the deck.

Khuyết điểm: Everything is designed to be unconfortbale. Worst checking process I have ever seen. Every activity, like meals, snacks etc have strict schedules. Staff is not as polite as in bogota or Cartagena. Food is ok, not wonderful. Open bar is crappy, there are no fresh juices available. Facilities are old.

Ưu điểm: The location and the staff

Khuyết điểm: They need to make a renovation

Ưu điểm: Nice and long deck over the sea, easy access to swim and excellent water views.

Khuyết điểm: Didn't like the food, impossible to get reservations to one of the three (menu) restaurants -you'll need to wake up at 6:30am to make a line for an hour to reserve- so you'll be stuck with buffet, rooms don't feel clean enough, too much noise at the hotel. If you want a peaceful place to relax and eat well/healthy, this is not the place.

Ưu điểm: The location.

Khuyết điểm: Everything.

Ưu điểm: The staff were super friendly and the location is perfect, it's right in front of the beach. I went with my partner for a romantic weekend and I really liked the hotel, the shows in the evening were the best bit, incredible choreography and a variety of shows which gave us a little insight into Colombian culture and the history of San Andres

Ưu điểm: Very good location , staff and food

Khuyết điểm: Needs a bit more maintenance work .

Ưu điểm: Location, food, drinks, staff and the shows

Khuyết điểm: Only have 70% charged to my card and then being asked to pay the 30% when I arrived - it said initially the whole amount would be charged before check in, just caused a little confusion but very minor.

Ưu điểm: Location right in front of the beach Night shows every night

Khuyết điểm: Bartender & super basic drinks and cocktails Poor variety of food and desserts

Ưu điểm: The staff was really friendly. Show in the night was great. Food was good.

Khuyết điểm: There was no wifi in the rooms.

Ưu điểm: Location was great. Right in front of Spratt Beach. You can walk out, walk across the street and you are in the middle of everything that is happening in town. The staff is friendly, the buffet is pretty decent. Half Board is a good option. You are not tied down to the property. This is downtown, so if you like a party scene, want to walk down to the beach, grab ice-cream or a beer, everything is accessible to you.

Khuyết điểm: The rooms were not great. They were small, the bathroom was ok. The TV had lots of static, first level rooms are not the best option. We were told, couples get first level and family rooms were upstairs. The cleaning crew leaves the doors open while cleaning, which all the mosquitoes congregate in your room by the time you get back from the beach. The pool is basic. Beds were not so comfortable. Even though we put a "do not disturb" sign, our room was entered and cleaned regardless. That was not comforting. I would overall still stay, and make sure I get a room on the second level with a balcony.

Khuyết điểm: Food options

Ưu điểm: The bed was comfy.

Khuyết điểm: No hot water in the shower, the toilet was working 1 day on 2. The room was really small. The WiFi didn’t work.

Ưu điểm: Great location. On ocean. Large rooms. Good selection of foods.

Khuyết điểm: All was good.

Ưu điểm: Everything was PERFECT, especially restaurant food Barcarola and Mahi Mahi and I can’t forget the staff, CONGRATULATIONS!!!

Khuyết điểm: NOTHING!!!

Ưu điểm: The size of the room and bathroom, restaurants offers great choices of food, location was good too.

Khuyết điểm: Swimming pool was closed

Ưu điểm: The location to the beach, shops and restaurants. The pool and jacuzzi with service

Khuyết điểm: Nothing

Ưu điểm: Hotel Casablanca is definitely high standard, 100% clean rooms, staff is very friendly and quick also when I had some extra wishes with food or laundry they are incredible solution and customer oriented from Manager to receptionist, waiter/ waitress, taxis etc. The Hotel Manager Alex is quick and always friendly managing his staff and guests. The Hotel owns various restaurants around the building with delicious food not only at breakfast (which is very tasty)! Highly recommended. My experiences at Casablanca were absolutely above expectations, have been in many hotels (>100) over the last years traveling/ working around the globe, this Hotel at San Andres is one of the best I have been in terms of price & quality of services and food. Thanks again, Alex Donado and team! Steffen L

Ưu điểm: Alex was amazing, he helped with every little question and request we had with the most attentive and kind attitude. The pool is great, has a bubbling area. The room we got was huge, very nice bathroom and shower, and we even had view of the water. The location is great, very central and walk8ng distance from everything. Amazing breakfast, a lot of variety.

Khuyết điểm: The price is too expensive for what you get, you could be in an all inclusive hotel for the same price. The tv in the room had a very annoying signal error. The air conditioning had a minor leak.

Ưu điểm: The breakfast was really big and good. Somehow the only thing they can do good. But they had 2 people there in the morning making music during breakfast. Really loud. Colombian people seemed to like that. We didn't as it was really loud.

Khuyết điểm: As one can read in some other feedbacks also we faced the truth of a room that was not "dry". It was very humid, with mould on the wall directly over the bed (room 310) and also the bedding felt kind of "humid". We told the staff (there was no one who spoke proper english so it was kind of hard). A cleaning lady and a man (kind of facility manager?) Visited our room and he denied everything. Well, in the entrance of the room there was water dropping from a box in the ceiling. He said the bed was humid because the cleaning ladies use some spray. We wanted to change the room but it was only possible the next day. The night in this room was horrible, the bed was humid the entire night (we had the AC running the entire time!) And next morning also all our documents were kind of wet. As no one spoke english and our Spanish is just basic I wrote all points with google translator, handed them to the lady at reception and that was the only time they realized the situation. We received another room later that day and in the meantime we had no room. What we didn't like: they didn't offer a menu/drink in their facilities, they didn't have us a voucher or something for a dinner in one of their restaurant as compensation. That would have been the easiest thing to make us happy again or/and saying sorry. Long story short the new room was better but they gave us a room where the bathroom was only 1spm "big". But at least the room was dry. Also the bedding and the towels they smell SO BAD. It feels like someone smoked in them for 2 days. Also the pool towels smell that bad. I don't know how and where they clean them but it was horrible. So we recommend to bring your own towels to feel comfortable. Overall we had the feeling they don't understand how to treat European guests who are used to other service standards. Saying sorry (eg for that bad room) would have been the easiest thing but: nothing.

Ưu điểm: Beautiful beach view, staff were amazing, welcome cocktail on arrival.

Ưu điểm: Brake fast is fantastic and location cant be better.

Khuyết điểm: Front Desk personnel is not trained to give simple solutions to passagers. I ask front desk to comunícate me to the airline and the answer was that they dident have autorization. Then I ask how to do it from my room and no one knows. Very polites but un usefull.

Ưu điểm: The restaurants of the hotel were all excellent. The staffs also were very helpful and friendly. Breakfast service was very good as well!

Ưu điểm: The beach was great, the room was big and clean, bathroom amazing, in a simple phrase Great Small hotel

Khuyết điểm: Small pool, construction on-site

Ưu điểm: Good location,

Khuyết điểm: Hotel is 40 years old, they try to keep up, very overpriced

Khuyết điểm: People are very Friendly, have access to all one need in walking distance.

Ưu điểm: The location

Khuyết điểm: It is deteriorated. Lacks updating. Staff is angry and not very helpful. It is too expensive for what it is now. It used to be the best hotel in the island. Unfortunately it is no longer it.

Ưu điểm: It is a great place, I will go back for sure.

Khuyết điểm: Everything, food, location, convenience, room, activities.

Ưu điểm: Pool for children

Khuyết điểm: Wifi in rooms

Ưu điểm: The facilities and the food are OK.

Khuyết điểm: The restaurant´s reservations are bad, too many people waiting for a number since two hours ago, and then, you ask for a table and there´s no available tables on the restaurant you choose. The beach tents have same problem.

Ưu điểm: The Pool

Khuyết điểm: The bathrooms in the restaurant area

Ưu điểm: Location, by the beach and near the city center. Lots of rooms with pool and beach view

Khuyết điểm: 1.Food is not well presented, there are no allergens nor diet restrictions identification and it’s very common to run out of something, like lettuce (really... no lettuce for salad?). Service is very slow, be prepared to ask several waiters for your glass of wine or cup of coffee before actually receiving it.... If you want a meal a little bit more sophisticated, you need to book a “a la carta” restaurant. It’s “free”, but you need to stay in line every morning to book it (annoying) 2. Wifi disconnects ALL the time. Don’t count on it

Ưu điểm: Good location and nice swimming pools

Khuyết điểm: Very disappointed with the service. Staff doesn’t speak English and they are not very helpful. The process to book restaurants doesn’t make any sense and needs to be adapted. Buffet with no quality food. Receptionists and majority of the staff need some training in customer service and problem solving.

Ưu điểm: Perfect location; beach is stunning; music is great; bartenders are fun; shows are great

Ưu điểm: nice beach and pool

Khuyết điểm: almost all the staff dont speak english, the service was bad. only the luggage guys speak english and the check out recepetion.. it was unpossible to us to manage this way. the food was very very bad ! and the plates and silverware were dirty. the room had crazy humidity all the time so the floor is very slippery and grease, we stayed at third floor and there is no elevator ! i felt like i paid way to much for this hotel !

Ưu điểm: Fine Location. Bldg. in general nice but not well maintained. The buffet was fine and also the music for entertainment at night. Employees courteous and pleasant.

Khuyết điểm: We were on a third floor and our room faces the pool near the bar and the dining room area. Around the stairway on the first floor there was this unpleasant sewage smell during our stay. We requested from front desk, we didn't have telephone service, the toilet seat was moving from side to side, the shower drain was backing up on every shower we took, the showerhead all rusted and the water coming out smells like rust which sticks to your body. Nobody paid attention to the complains even though we requested it several times. Nothing was done until the day we left.. The cleaning people were opening the door without knocking first.

Ưu điểm: The location

Khuyết điểm: The staff haven’t hospitality and the food was not good, bad desserts and not protein good options

Ưu điểm: The room was comfortable with good view to the beach.

Khuyết điểm: Staff wasn't friendly. They were supposed to have chairs at the beach, but staff refuse to take care of it. The buffet food very low quality (we even found a worm in the food!) same as other restaurants offered in the all-inclusive package. We had to queue for about one hour to be able to book dinner in the all-inclusive a la carte restaurants. Wi-fi was poor. Overall very low value for money.

Ưu điểm: Location and staff

Khuyết điểm: Beds were hard and the room was a little dusty.

Ưu điểm: Good bed

Khuyết điểm: The kitchen and the bathroom aren't clean at all.

Ưu điểm: I liked the the lobby, the aspect outside of the hostel.

Khuyết điểm: The shower.

Ưu điểm: It was my second time in lizard house and i already stayed in a couple of other destinations in san andres and it‘s so far my favourite. It‘s small but really sweet and always clean! The stuff is always helpfull and you will find nice other guests to hangout!

Ưu điểm: Very nice people at the hostel, rooms were clean and came with aircon and fans!

Ưu điểm: Good location and very friendly host

Khuyết điểm: There was no window in 1 of the rooms (my room) and mould on the walls, for which I have an allergy.