San Andrés Khu nghỉ dưỡng

Ưu điểm: The staff was friendly

Khuyết điểm: The food was mediocre at best. You had to get in line to reserve for dinner at regular restaurant

Khuyết điểm: 1- Impossible to sleap - The hotel is ridiculously close to the Coco Loco night club. I stayed in room 321. Couldnt sleep the whole night due to the noise of the music, the beer bottles and people. 2- Staff is terrible. It is impressive how the staff looks like they hate their jobs. They treat you bad. Make those bored faces and answer whatever comes to their mind just to get you out of their faces. Specially, the front desk named Angie, she was terrible. 3- Bedroom is much smaller than the photo shows. It happens, i know. But this one is very different. 4- Open drinks below expected. Good luck drinking brands of Vodkas and Gin that you never heard of and that makes every drink terrible. In summary: I would never go back again to Los Delphines and would strongly recommend you not to stay there.

Ưu điểm: Maybe the best choice on this island. The location of the restaurant is fantastic and the food is really really good

Khuyết điểm: You have extra for everything like for using the safe and so on.... this is special for a hotel with such high rates

Ưu điểm: Room size was good

Khuyết điểm: Staff: lovely I'm sure but only if you speak Spanish as nice of them speak English Room: despite buying earplugs we felt as if we were (trying to) sleeping on the side of a busy and incredibly loud street. Room and bed was big. NO wardrobe or clothes hangers (even youth hostels have this...). Bathroom flooded with each shower. Beside lamps just had a band build (no shade of similar!). Minibar was mit included in the ALL-inclusive offer (bottle of water costs 11000 COP!!!). Walls and doors were so thin that we also heard all noises from there too. Pool: always full of people joining games with the animators. Loungers were sparce and all always "reserved" with towels (we went to the public beach...). Food: afternoon snacks and evening dinner were boring, bland, cheap. We ended up going to a nearby restaurant for dinner (all-inclusive??). Drinks: cheap beans or drinks and awful tasting cocktails were served day and night in cheap paper cups only!!! Reminded me of kids birthday parties. This hotel was a really horrible experience. 570000 COP for a sleepless night, poor food and had drinks.

Ưu điểm: Staff was very helpful regarding airport check-in for the flight back, helping my mother a lot.

Ưu điểm: Comfy bed, and nice and helpful kitchen staff. Food is really nice somedays, others is just ok.

Khuyết điểm: There are a lot of families, which makes the place a bit noisy. You can hear everything that is going on the in hotel and in the street, not so great soundproofing.

Khuyết điểm: Too crowded specially for food the tables were dirty and no one clean them

Ưu điểm: Rooms were clean

Khuyết điểm: Hotel is very dated Room view was an exceptionally noisy alleyway Buffet was horrendous - first night I got food poisoning from partially reheated chicken and was extremely ill for the following 12 hours The free drinks were cheap - the beer in particular was awful. Shuttles to their beach club were twice per day - could only use taxis At £400/$500 for 3 nights the stay was extremely expensive for such a standard. Friends tell me that the Decameron hotels are the same price but much much better.

Ưu điểm: Great location and enjoyed a day out to Campo, enjoying their all inclusive

Ưu điểm: meals were boring and very dissapointing, missing fruits, desserts, and more variety, also the personnel was more interested in cleaning after you than making sure you had good service

Khuyết điểm: just about everything, friendlier personnel, better cooks, better bartenders more variety in drinks

Ưu điểm: Very nice room with a view , staff excellent and food much better than expected and far better than at Decameron hotels.

Khuyết điểm: WiFi was patchy and there was no manual in the room to explain everything. Only after we left did we discover there is a beach club offering free sunshades and towels! How dumb is that?

Ưu điểm: Good location

Khuyết điểm: Not operaring Wifi Too noisy room, because of traffic No hotwater in the bathroom Old interieur

Ưu điểm: Right on the beach

Ưu điểm: It was awful

Khuyết điểm: the rooms, the bathroom, the beds, the food....

Ưu điểm: The view from the room.

Khuyết điểm: The room smells of mold/mildew the entire time from the air conditioning. It's dirty. I actually washed the windows myself so that we could see out of them. I also bought air freshener to try to mask the mold smell. The bathroom started to have a strong odor of urine after several days from not being cleaned properly. The bathroom also intermittently smelled of gas fumes or something. We waited an hour for 2 drinks. The entrance door to the room was not secure, I could gently push the door with my finger on the corners opposite the hinges and the door would bend open. The breakfast was absolutely horrible. The employees don't greet you good morning/good afternoon/good evening unless you greet them firt. The receptionist tried to charge me a fee stating that I took something from the minibar. After I asked her what was missing and she made a few phone calls she finally agreed with me that nothing was missing. She did not even offer me an apology. I would never stay at this place again.

Ưu điểm: The small swimming pool The pier with bar and seating Access to the sea to swim and snorkel

Khuyết điểm: 2 staff members showed us to our room - helped with cases and then we had to check and sign for items in the mini bar. They left and I checked the bedroom and bathroom - well, it just wasn't clean. Hairs on the bathroom basin, toilet seat & floor. No toilet paper or fresh toiletries. Only 1 towel. Beds didn't look fresh. Room smelled musty; as though it hadn't been used in a long while. The room was on floor 3. I just can't believe that the room passed inspection for new occupancy! We complained and, to be fair, the staff appeared shocked and were very upset. We were offered an alternative room on floor 4. This was much better - clean, fully stocked bathroom and fresh looking beds. There was no musty smell either. The rooms were both very spacious. The lobby of the hotel is modern & fresh but once in the elevator to the rooms it all changes. The glass elevator gives views of the beach & sea; if you don't mind the dirty, streaked glass. This hotel has obviously had some updating but not in the bedrooms we saw. Dark wood ceilings & furniture made the rooms gloomy. The beds weren't brilliant but not dreadful. The furnishings were old fashioned ( shabby not shabby chic!). The AC unit was quite noisy but at least it worked. The safe worked too. Ample hot water in the shower. The absolute saving grace for this hotel was its position on the sea front and the great pier with a bar at the end. You can snorkel or swim from steps down from the hotel pool area. Loungers, seating & tables made it a pleasant place to relax. We only ate breakfast once during our stay (thankfully only 2 nights). It wasn't very good and I'm glad that we didn't go for the all inclusive deal as the food didn't look very appetising.

Ưu điểm: The scenery, which has nothing to do with the hotel.

Khuyết điểm: I booked specifically requesting 3 beds for 3 people. Even wrote it in the comments. Upon arrival I had to pay cash for the 3rd person. Very poor customer service

Ưu điểm: Location, and that’s about it.

Khuyết điểm: Breakfast was horrible, staff was dismissive, the room smelled like molde just to mention a few things, will never stay here again and will tell friends and family to run away from it

Ưu điểm: The view and the location

Khuyết điểm: The room the structures aren’t good and they put me in a very bad room

Ưu điểm: Location, food and staff.

Khuyết điểm: Humidity in the bathroom and noisy AC

Ưu điểm: The only good thing is location

Khuyết điểm: Where to start the staff is unfriendly and don’t pay attention. The worst food ever had we ate out the kitchen staff is eating from the food as they are working and serving they shut down breakfast at 930 they say 1030 lunch is suppose to be until 230 by 130 they have nothing and are cleaning and the same for dinner. The elevator they are to stingy to pay the bill so they shut it down everyday from 9am to 12pm and again from 2pm to 6pm. They will tell you maintenance but if you ask some of the staff they will tell you. The inclusive drinks if you can find someone to serve you is okay they always have someone at the bar that you must pay. The rooms are musty dark and half the time the air conditioning doesn’t work. Could be a great hotel whoever owns it needs to sell it to someone who cares and they need to fire the entire staff

Ưu điểm: Everything

Khuyết điểm: Hummm the food

Ưu điểm: worse experience I have ever have

Khuyết điểm: horrible hotel!!! I don't know how a hotel like that can be in booking.com, rude staff, they turn off the water at different schedules during the day, they also turn the light off, the food is practically the same every day, the pool for adults doesn't work, the building is in very bad conditions the kids pool is extremely dirty my sister got a skin infection. When we first arrive to the hotel they gave us the key of a room that was already taking by other people, good thing we are honest people because the other people had everything in their room, no remote control for the tv or the AC, extremely far from everything and the transportation in taxi is expensive, they have a bus stop in front of the hotel which is less expensive but it takes an hour to get to the center of san andres which in taxi is only like 15 mins. no wifi they tell you they do have but it doesn't work. you have to leave the key for the room in reception every time you leave, well that what we did and we went to the beach when we came back they tell us that the need it a replacement key so they took our key with out letting us know we ended up waiting about 2 hours to enter our room, we didn't hear a sorry from them I travel with a baby of 2 he was falling to sleep all full in sand, in conclusion is a very horrible hotel, that booking.com should take it out of their website, and just to finish up you cant even confirmed your stay in the hotel with the hotel itself because they have a CELL-PHONE LINE instead of a LAND LINE THE WORST EXPERIENCE OF MY LIFE!!!!!