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A real good place to stay, friendly staff, and really clean place, room service was great they maintain the room really clean.
Room, staff,location and overall layout
Pool wasn't cleaned yet! And very limited parking for guests.
Rooms weren't ready
The shuttle drivers
The hotel smells bad The food is horrible
The only thing we truly liked was the "contagious, frank and sweet smile of the staff lady who clean room 622 for us. Her attitude, her generosity, but most of all, her professionalism outstanding " We truly believe that the Hilton Corporation should send the managers and front desk personnel to the same training program where the maintenance personnel goes and hopefully they will learn at least a bit of common curtesy.
The lack of curtesy, honesty and professionalism from the front desk. Management is nonexistent at the hotel there. Incapable of solving problems; what we got was a lot of excuses. We stayed at room 418 on 05-28-2016. People in room 419 had the tv at full volume; after several requests and trips to the front desk, we finally convinced the front desk to move us to a different room; we were moved to room 622 ; the air conditioning system in this room is extremely noisy. Needles to say we were not able to sleep at all that night. We checked out the next day and refund for one night is being processed. We strongly believe that we should get a refund for the night of the 28. We had stayed at the Double Trees in Houston and Dallas, but sadly the one in San Antonio is horrible; even the cookies are not the same quality as the ones in the other hotels. Jose Minas
Great Staff but needs better cleaning
Every employee that I met was very helpful and friendly. They always said hello and asked if I needed anything. The shuttle service to the area attractions was a nice bonus. (One of the shuttles could stand to have the interior repaired).
Our room smelled bad. I realized the odor was coming from the bathroom. Everything was clean and well stocked but there was a bad odor. It was wet musty old smell. So maybe just the age of the building-not really sure but I did dread going to the bathroom.
Very comfortable beds!
We had to pay $15 for parking, which was fine. But when we returned to our hotel for the night there was no parking available. The garage was full of cars that had no parking tags. We complained and they ended up refunding our $15 fee.
Best night sleep I've had in a long time.
The beds were extremely comfortable and the restaurant good.
Friendly staff. Comfortable rooms. The shuttle service makes it easy to major destinations.
Location is not the best, but the free shuttle service compensates for location.
They allowed us to check in 3 hrs early, and they didn't charge us the early check in fee.
The Air conditioner was super loud and it made it very hard for me to sleep. Also the beds were double beds not queen, I'm used to sleeping in a king and going to a double made it very hard. I'm not sure why hotels are making there rooms with 2 beds double beds.
The air conditioning was very loud.
DoubleTree by Hilton San Antonio Downtown ở trung tâm San Antonio, cách Quảng trường Market và Đường dạo bộ River Walk 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại San Antonio? khách sạn này có khu vực tổ chức rộng 836 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 603 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Tất cả những mục đặt chỗ tại DoubleTree by Hilton San Antonio Downtown – kể cả những lần đặt không huỷ được – vào ngày 30 tháng 6 2020 trở về trước đều hợp lệ để nhận đầy đủ tiền bồi hoàn. Để biết thêm thông tin, hãy truy cập trang Thông cáo của Hilton Corporate đối với tình hình COVID-19.
DoubleTree by Hilton San Antonio Downtown nằm tại 502 West Cesar E. Chavez ở Inner West Side, cách trung tâm San Antonio 1 km. Market Square là thắng cảnh gần nhất so với DoubleTree by Hilton San Antonio Downtown.
Giờ nhận phòng là 16:00 và giờ trả phòng là 12:00 tại DoubleTree by Hilton San Antonio Downtown.
Không, DoubleTree by Hilton San Antonio Downtown không có đường truyền Wi-Fi miễn phí.
Không, DoubleTree by Hilton San Antonio Downtown không có bãi đỗ xe miễn phí.
Không, DoubleTree by Hilton San Antonio Downtown không có dịch vụ đưa đón sân bay miễn phí.
DoubleTree by Hilton San Antonio Downtown cách San Antonio một quãng 12,6 km. DoubleTree by Hilton San Antonio Downtown cách Austin Bergstrom một quãng 117,6 km.
Có, DoubleTree by Hilton San Antonio Downtown là khách sạn phù hợp với thú nuôi.
Có, DoubleTree by Hilton San Antonio Downtown có hồ bơi trong khuôn viên.
DoubleTree by Hilton San Antonio Downtown đã thực hiện những biện pháp sau:
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