Express Inn & Suites San Antonio Seaworld Medical Center

Cheap stay

Location and price

Needs a renovation and the rooms are noisy. TV didn’t work and WiFi was down.

Needs work

Location pricing and outside looked nice.

The heater didnt work in the winter. No remote control for an out of date television. The electronic reader for the key card to unlocl the room didn't work. The continental breakfast was kust coffee and a muffin.

Nothing

Poor service and the place was felty and smell really bad Worst experience ever

Not enough towels, i seen a few roaches, need new carpet, does not smell fresh, AC units barely work, it just need a complete remodeling.

Room was dirty. Bathroom not cleaned. Not enough towels. For breakfast the milk was rotted and it was only muffins or toast to eat. A few very small apples also n but not enough for all four of us.

It was a good stay.

The bed was super comfortable.

There was people outside listening to loud music, drinking, and smoking. Also there was a man outside walking around trying to sell drugs.

Dirty and falling apart

The bathroom rod was falling off it's hinges. The ceiling had water spots and was falling apart. I couldn't take a shower because of the state of the bathroom and I felt more dirty after washing my hands because of how disgusting the sink was. At least the bed wasn't uncomfortable, but based off the cleanliness of everything else, I probably have bed bugs.

staff was very good and helpful

bathroom was so narrow ,there were holes in the bed and the blankets was unclean. I mean the room was terrible

It's not far from Sea World - about 15mins drive.

First of all, when I called the receptionist to book a room, he first said there were rooms available. And then he found out there were no rooms. But for some reason, I could still book a room online later. When I checked in, I took the room key he gave me and opened a room where a family with a few kids already checked in. The lady in that room told me that same thing happened to her before that they opened somebody else's room when they checked in. I am afraid they got problems in their process. When we were in the room, none of the table/bedside lights worked except one light in the entrance and one light in bathroom. The room was small, breakfast choices were very limited. I don't think it's a good recommendation for that price ($82).