Villa Florence San Francisco on Union Square

I thought the room was small, but likable & efficient. Bed was comfortable enough, and the bathroom did what it was supposed to do.

* Door did not have a great seal, so noise from the hallway and neighbors was louder than one would normally expect. * Everything felt like it was locked down and/or set with a $$ trap. TV wouldn't change input to HDMI, which seemed like a way to prevent guests from bringing their own media. AC, while I was thankful to have it, was locked in a cage and I woke up hot because it would only run for a few seconds. I managed to switch it to continuous only by defeating the cage with my glasses frames. $1 MSRP candy on the bedside table for $5.99, which is insulting no matter how much I accept hotels needing to make money. 600% markup. * Check-in took nearly 15 minutes with no line. Process should be more efficient. * During check-in the kind lady mentioned breakfast pastries and coffee, but mentioned nothing about vouchers needing to be purchased. I would have purchased one if she had. Instead, the next morning I was aggressively confronted by a male staff member while enjoying my cheap/bland muffin and coffee, asking where my voucher was. Not feeling welcome or appreciated for a $200+ 1-night stay, I quickly left and will not return. Not recommended.