Khách sạn ở San Francisco nằm gần sân bay Lotta's Fountain

Khuyết điểm: This hotel staff gived to down grade room rather than my reservation.

Ưu điểm: 5-star hotel all the way. Soundproof windows, excellent service, central location, and a bespoke feel.

Ưu điểm: My room was lovely - quality furnishings, sufficient space, nice view.

Khuyết điểm: I was very surprised to be charged an extra $35 for "facilities fee", including taxes. This is not a resort so I don't understand why it would charge a high "facilities fee".

Ưu điểm: Great staff! Loved staying here. Perfect location for SF.

Ưu điểm: The room is very quiet with great closet design and Alleluia to lamps I can manually turn on and off and not have to find an obscure light switch controlling too much . Wonderful pillows . A plus staff . First hotel that remembers to replace the laundry slip after the first use ! Memorable restaurant -

Khuyết điểm: I have no dislike comments . This Hotel does not disappoint at all . Great staff and very quick responses . Obviously good management . This is the first time I have tried a Taj and will look for others based on this experience

Khuyết điểm: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Khuyết điểm: Issues connecting to hotel WiFi—should not be so complicated!!

Ưu điểm: This hotel is wonderfully clean and comfortable. Everyone is genuinely kind and helpful.

Khuyết điểm: There was nearly $35 in hotel fees that I wasnt aware of when I booked the room. It came as a surprise when I checked out the next morning. Apparently it was for coffee and pastry in the lobby and WiFi. I didnt want either. Waste of money.

Ưu điểm: Pros: Location Staff is wonderful Rooms are large and comfortable for San Francisco

Khuyết điểm: Cons: The Bistro is awful, did not try the restaurant Weird position for shower activation, have to actually be in the shower to turn it on........BRRR. The closet is about 12" wide, so this is not the place to stay for a long time

Ưu điểm: The location is great!

Khuyết điểm: Understand being charged for internet and coffee/muffins, but if breakfast runs until 9:30 then there should be coffee and muffins available at 9:15. I let the front desk know and waited 15 minutes to no avail.

Ưu điểm: location

Khuyết điểm: The rooms are outdated and its not a 5 star hotel. Its a 4 star hotel

Khuyết điểm: The spa supposedly an area of relaxation and quietness (and the main reason why I spent --- dollars on a hotel room) was in fact a playground for a dozen of children splashing water from the pool to the hot tub

Ưu điểm: Just a welcome comfortable property with an outstanding staff.

Khuyết điểm: Too many hidden fees and charges

Ưu điểm: Hotel was everything listed plus! Polite, friendly, helpfulnstaff. Enjoyed our stay. Will DEFINITELY stay here again!

Khuyết điểm: No.

Ưu điểm: The rooftop indoor pool and hot tub are delightful. Definitely worth the one extra fee. It was only $25 for access the whole stay, not per night.

Ưu điểm: The valet service was very friendly and prompt! The room was beautiful and appreciated the coffee machine. Super modern and loved the decor. Really couldn't ask for much else.

Khuyết điểm: I would like the pool to remain open longer.

Ưu điểm: EVERYTHING. The staff was incredible, food at Anzu delectable, room super comfortable, excellent location, great pool and deck views!

Khuyết điểm: nope!

Ưu điểm: Nice and bright and clean.

Khuyết điểm: The deluxe king room was a little smaller than I was expecting.

Ưu điểm: Swimming pool and gym, Sauna

Khuyết điểm: Welcome present $10credit for dining Restaurant can’t get in without reservation

Ưu điểm: I love the rooms. They are beautiful and so comfortable!

Ưu điểm: I accepted a $100 room upgrade charge, plus $75 valet parking fee. I was charged $312.56...

Khuyết điểm: No bill was presented at checkout. No bill was emailed after check out. A fraudulent charge was incurred, and nobody is available at the hotel to review the charges.

Ưu điểm: clean

Khuyết điểm: They tried to upscale me everysteps. Early check in-$30. But room was not available for early check in. Only Kingsize beds are available for early check in -$30./night. worst, obligatory amenity fee of $45/night for 2 bottle water and internet. Usedcar

Ưu điểm: The location was great, along with the entrance/lobby was beautiful.

Khuyết điểm: The room did not represent a 4 star hotel. There was a huge chip (1x2 in the bathroom countertop and another in the bedside table which the drawer did not open by design. All in all. A standard run of the mill hotel room. Parking was $100/night

Ưu điểm: Location was great, very central and busy. Easy to walk or Lyft to sightseeing. The front desk was cordial, and of course the actual hotel itself is quite grand. We didn't eat in the restaurant, but the room service food was good, and the bartenders are excellent. The bar is pretty small though, and gets very crowded on weekends.

Khuyết điểm: We had a few issues with service. A caveat- we stayed over Valentine's Day weekend, so I know they were quite busy. Still, these issues could have been mitigated. Situation #1: Our first night, decided to order a couple of drinks to our room. I decided on a G&T, and my husband on a margarita, both with top-shelf liquor. We called room service and asked for our drinks, naming the types of gin/tequila specifically (reading off of the menu). "We don't have those," we were told. OK... maybe they were out? We tried our second choices (also on the menu- not top shelf, but not well). "We don't have those either." .... We ended up ordering "whatever you do have" and trying not to let it get us down. 2 nights later, I stopped in the bar. Guess what was on the menu and fully stocked behind the bar? Both types of gin I'd tried to order. I suppose they could have gotten a shipment in that weekend, but somehow I doubt it. Situation #2: Our 6-year old kiddo came along for the family weekend, and one night he had an accident in his bed. We'd declined housekeeping that day, but now we desperately needed a change of sheets. My husband called down to housekeeping and explained the situation, and they said they would come up and take care of it. Wonderful! We left the room to do a bit of shopping and dinner. When we came back, the bed was beautifully made. Our son changed into his jammies and got into bed. "Mommy- it's wet." he said. THEY'D TAKEN THE OLD, PEED ON SHEETS AND MADE THE BED BACK UP WITH THEM. I can understand missing a small accident, but our kid had really let loose, and there was a hefty wet spot right in the middle of the bed. To the credit of housekeeping, they sent someone up with new sheets to remake the bed, and that person was great. I'm just a little floored that someone could make a double bed with sheets soaked in urine and not notice.

Ưu điểm: Rooms are beautiful!

Ưu điểm: Great Value and Service !

Ưu điểm: The beds at the Westin are always incredibly comfortable!

Ưu điểm: directly across the street from Union Square, so it’s perfectly walkable

Khuyết điểm: Parking was atrocious. It took two hours to actually approach the parking garage bc of a traffic logjam, and we never got to actually park our car safely at the hotel. We had to find a random garage a few blocks away. Best bet is to drop your car off very early, or well after check-in time.

Ưu điểm: I was kindly upgraded and warms thanks for that (I was so happy to come back to this hotel I used to go when working at Cisco years ago).

Khuyết điểm: An issue (promptly fixed) with the shower tap that couldn't be locked. It may happen, no worries.

Ưu điểm: It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.

Khuyết điểm: It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.

Ưu điểm: The view was good and the service was great.

Khuyết điểm: I didn’t get a landmark view as said on the discretion, but the view wasn’t so bad.

Ưu điểm: The bathroom floor flooded because the seal on door was not sealed. Had a horrible experience with cab who threatened to shoot me with his gun. I was there with one of my attorneys’. Cab driver stepped out of car and was coming to get me. Your doorman was a real hero as he stepped in between us. I spoke with the hotel night manager about the incident.facility, location and staff are nice. I am a writer and a true sixth generation San Franciscan. The City has sadly changed and not for the better. Too much homelessness. I guess the biggest problem I had with my room was the bathroom flooding every time a showers was taken. Thank you for your follow-up. I appreciate it. Sincerely, Daniel N. Irving

Khuyết điểm: Bathroom

Ưu điểm: Old but modern hotel

Khuyết điểm: You could hear a lot of things through the doors and windows.

Ưu điểm: Comfortable bed, charming hotel with beautiful holiday decorations, right at Union Square - great location!

Ưu điểm: Room was large enough ... not huge, but more than enough space for us. The hotel was clean and although elegant, it was comfortable too. Staff was wonderful.

Khuyết điểm: It was located perfectly for us and everything was great. Would not change anything. A perfect place to stay for a perfect weekend!

Ưu điểm: Nicely renovated, but clearly an old original building, in a good way. Room is small but comfortable. It's in the middle of downtown, so street noise is loud, but that goes for every hotel in the middle of the city.

Ưu điểm: Location was excellent, my room was clean and felt modern even though the rooms were obviously older.

Ưu điểm: Your housekeeping is wonderful!!! Your wine tasting is excellent. Staff at the lobby is really nice!

Khuyết điểm: A proper desk in the lobby for a bunch of people to work together. just a simple table with good chairs will do.

Khuyết điểm: Front of house staff

Ưu điểm: Everyone was beyond generous and kind that worked they. They took care of my friends and I by going above and beyond.

Ưu điểm: Clean rooms. Convenient location in downtown San Francisco.

Khuyết điểm: The hotel presents itself to be a resort facility and charges accordingly including a resort fee but there are few if any resort features to it. There is no pool or hot tub no view of any sort except going outside, no breakfast available. The rooms are small and it shows that they have been carved out of an old apartment (or office) complex. They have expresso machines in the rooms in place of coffee makers we found them difficult to get them to work.

Ưu điểm: Everything

Ưu điểm: Amazingly kind and helpful staff!

Ưu điểm: cute decor, staff helped us get into a double room

Ưu điểm: Everything else!!!

Khuyết điểm: I believe a good hotel offers breakfast and has restaurant attached with a bar. Galleria has Gaspar next door that only offers lunch and dinner 5 days a week!

Ưu điểm: Everything

Khuyết điểm: Nothing