Khách sạn ở San Francisco nằm gần sân bay Yerba Buena Gardens

Khuyết điểm: The valet location is different than the street address causing much time wasted trying to find where to enter.

Ưu điểm: The location of this hotel is perfect. The cable car is easily accessible and a short walk (10/15 mins) to the Ferry Building, where they have the farmers market, and you can catch a ferry to Sausalito. The hotel room was spacious with excellent furnishings and decor, and always nice to have a Nespresso machine too. The bed was large and extremely comfortable. The gym, which guests of the Hotel get to use was excellent too, this is accessible via the 4th Floor.

Khuyết điểm: The shower wasnt great, i think the head was too small so wasnt a huge stream of water. I think the bathroom had been redecorated and they hadnt changed the tiles or shower. It was a lovely bathroom though and spotless.

Ưu điểm: Great experience all around

Ưu điểm: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!

Khuyết điểm: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Ưu điểm: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.

Khuyết điểm: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Ưu điểm: Although in the middle of the busy SF streets it was indeed quiet inside our room. Outside our window was the busy Market St. thoroughfare

Ưu điểm: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.

Ưu điểm: Proffecional staff ! Very confortable bed. The restaurant is geat, the food is amazing!

Ưu điểm: location

Khuyết điểm: front desk guy was disrespectful breakfast was not good

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Ưu điểm: Hotel staff are nice and courteous. Jenny from the front desk is very nice.

Khuyết điểm: The swimming pool is not really heated.

Khuyết điểm: Parking is hard, expensive vallet but great in every other aspect

Ưu điểm: Newyork times tea and coffee every morning. The grand dining room. Near museums and fun restaurants.

Khuyết điểm: We chose that hotel because it had a hot tub but it was broken when we got there

Ưu điểm: High standard of accommodation and the main courtyard, wonderful Christmas decorations.

Khuyết điểm: The air temperature in the pool and exercise area was far too low to be comfortable. The beautiful pool was a big reason we chose this hotel and we only used it once during a 7 night stay because it was uncomfortably cold.

Ưu điểm: Location, service

Ưu điểm: Clean and well maintained rooms and public areas. Friendly staff.

Khuyết điểm: The food in the Garden Court restaurant was not up to the quality of the hotel.

Ưu điểm: the staff was super friendly and accommodating!

Ưu điểm: The downstairs lobby was great, the elevators were fast and efficient

Khuyết điểm: The rooms were a little outdated

Ưu điểm: The mattress was big, comfortable and it isolated movement extremely well.

Khuyết điểm: For a five-star hotel, the room was not as big as I expected and the bathroom was particularly small. The room wasn't as quiet as I expected either, as other rooms' bathrooms made loud clunking sounds that emanated through my room.

Ưu điểm: I was allergic to the laundry detergent. Didn't sleep at all. Staff compensated me with free breakfast which was nice.

Ưu điểm: Nothing

Khuyết điểm: Staff customer service overall treatment

Ưu điểm: Beautiful hotel all round. Staff were pleasant and rooms are spacious and we'll furnished. Bathroom had both a shower and bathtub. Weanaged to get a great price on the hotel making it a great value. Just a few blocks away from Union Square. Easy walk or Uber.

Khuyết điểm: Property not in heart of Union Square but still walkable or Uber

Ưu điểm: New, modern, great views, friendly staff, spacious rooms/bathrooms, quiet.

Ưu điểm: All property

Khuyết điểm: N/A

Ưu điểm: The location is great! Can walk to union square and a lot of things to do within walking distance

Khuyết điểm: I think $70 for overnight parking is ridiculous The rooms were old feeling to me and I paid for city view which I don’t believe it was. The pool and hot tub had 20 kids running around jumping in so def not relaxing at all which is what I came to d

Ưu điểm: Hotel employee at the front desk set the standard for our stay-absolutely fabulous. Perhaps on of the greatest ever. Everyone else followed thru to assure us an incomparable time

Khuyết điểm: N/A

Ưu điểm: Location.

Khuyết điểm: Tried to make reservations for the restaurant, but twas told that they could not accomodate. Later in the evening, restaurant appeared to be pretty empty.

Ưu điểm: friendly staff

Khuyết điểm: Mini bar was so packed I could not put a bottle of water into it. It was annoying and unnecessary. At checkout, I learned that I had jostled the items trying to make a room and there was a $35 charge (promptly removed).Recommend decreasing quantity in bar

Khuyết điểm: This is where our conference was held. Convenient.

Ưu điểm: Clean room and lots of amenities.

Khuyết điểm: The surrounding area outside of the hotel becomes a little sketchy in the evening. Just need to be aware and alert...

Ưu điểm: Beautiful views from floor to ceiling windows and very friendly and professional staff.

Khuyết điểm: Room wasn’t very clean on check-in. But I addressed it with front desk reception and the room was immediately recreated to satisfaction.

Khuyết điểm: The fitness center was being renovated so the current state was not ideal. Equipment was old.

Ưu điểm: Nice hotel and services. Pool a bit small.

Khuyết điểm: Not enough choice for children food at the bar restaurant

Ưu điểm: The location was great, along with the entrance/lobby was beautiful.

Khuyết điểm: The room did not represent a 4 star hotel. There was a huge chip (1x2 in the bathroom countertop and another in the bedside table which the drawer did not open by design. All in all. A standard run of the mill hotel room. Parking was $100/night

Ưu điểm: Location was great, very central and busy. Easy to walk or Lyft to sightseeing. The front desk was cordial, and of course the actual hotel itself is quite grand. We didn't eat in the restaurant, but the room service food was good, and the bartenders are excellent. The bar is pretty small though, and gets very crowded on weekends.

Khuyết điểm: We had a few issues with service. A caveat- we stayed over Valentine's Day weekend, so I know they were quite busy. Still, these issues could have been mitigated. Situation #1: Our first night, decided to order a couple of drinks to our room. I decided on a G&T, and my husband on a margarita, both with top-shelf liquor. We called room service and asked for our drinks, naming the types of gin/tequila specifically (reading off of the menu). "We don't have those," we were told. OK... maybe they were out? We tried our second choices (also on the menu- not top shelf, but not well). "We don't have those either." .... We ended up ordering "whatever you do have" and trying not to let it get us down. 2 nights later, I stopped in the bar. Guess what was on the menu and fully stocked behind the bar? Both types of gin I'd tried to order. I suppose they could have gotten a shipment in that weekend, but somehow I doubt it. Situation #2: Our 6-year old kiddo came along for the family weekend, and one night he had an accident in his bed. We'd declined housekeeping that day, but now we desperately needed a change of sheets. My husband called down to housekeeping and explained the situation, and they said they would come up and take care of it. Wonderful! We left the room to do a bit of shopping and dinner. When we came back, the bed was beautifully made. Our son changed into his jammies and got into bed. "Mommy- it's wet." he said. THEY'D TAKEN THE OLD, PEED ON SHEETS AND MADE THE BED BACK UP WITH THEM. I can understand missing a small accident, but our kid had really let loose, and there was a hefty wet spot right in the middle of the bed. To the credit of housekeeping, they sent someone up with new sheets to remake the bed, and that person was great. I'm just a little floored that someone could make a double bed with sheets soaked in urine and not notice.

Ưu điểm: Rooms are beautiful!

Ưu điểm: Great Value and Service !

Ưu điểm: The beds at the Westin are always incredibly comfortable!

Ưu điểm: directly across the street from Union Square, so it’s perfectly walkable

Khuyết điểm: Parking was atrocious. It took two hours to actually approach the parking garage bc of a traffic logjam, and we never got to actually park our car safely at the hotel. We had to find a random garage a few blocks away. Best bet is to drop your car off very early, or well after check-in time.

Ưu điểm: I was kindly upgraded and warms thanks for that (I was so happy to come back to this hotel I used to go when working at Cisco years ago).

Khuyết điểm: An issue (promptly fixed) with the shower tap that couldn't be locked. It may happen, no worries.

Ưu điểm: It's history and location made it our runaway first choice. It lived up to its 5 star reputation starting with check in.

Khuyết điểm: It's an old building; you come up steps to get to the front door. A modern building would have a ramp. But, a ramp would ruin the looks. So you put up with a cumber some handling of your luggage.

Ưu điểm: The view was good and the service was great.

Khuyết điểm: I didn’t get a landmark view as said on the discretion, but the view wasn’t so bad.

Ưu điểm: The bathroom floor flooded because the seal on door was not sealed. Had a horrible experience with cab who threatened to shoot me with his gun. I was there with one of my attorneys’. Cab driver stepped out of car and was coming to get me. Your doorman was a real hero as he stepped in between us. I spoke with the hotel night manager about the incident.facility, location and staff are nice. I am a writer and a true sixth generation San Franciscan. The City has sadly changed and not for the better. Too much homelessness. I guess the biggest problem I had with my room was the bathroom flooding every time a showers was taken. Thank you for your follow-up. I appreciate it. Sincerely, Daniel N. Irving

Khuyết điểm: Bathroom

Ưu điểm: Old but modern hotel

Khuyết điểm: You could hear a lot of things through the doors and windows.

Ưu điểm: Comfortable bed, charming hotel with beautiful holiday decorations, right at Union Square - great location!