Holiday Inn San Francisco-Golden Gateway

Good hotel

View and street that hotel was in it , hotel was clean and Good stuff nice view and was very good hotel for family To visit San Francisco, good facility for going to city and taxi and bus was very nice and available. There was many restaurants of different countries near hotel so we could go there and use it Turkish and irannian restaurant named alborz Was very near to hotel Bus station also was very near to hotel,

Breakfast was not including , I was supposed to have breakfast included but it was not included for my reservation,so a little bit was bothering for me.!!!! There wasn't anything else that I can say negative about this hotel, We were comfortable in five nights That were staying in hotel.

Front desk was extremely helpful. I needed to cancel my reservation to relocate closer to the hospital where my family member was undergoing surgery for a brain tumor. However, I had booked the room through Expedia. The manager assured me that the hotel would not charge a cancellation fee, given that Expedia advertises no cancellation fees except as subject to the hotel. He was willing to be put on the phone with Expedia to explain the waiver. While on the phone with Expedia, I was put on hold for 30 minutes, then reprimanded by the Expedia representative that I would be charged a cancellation fee of the first night's stay. She refused to let me speak to the manager, and also refused to speak to the hotel manager who had happily obliged to discuss the matter with her. I was continually placed on hold, only to have her come back to the phone to reprimand me. I am grateful to the hotel manager for his hospitality which was in stark contrast to my telephone encounter with Expedia.

Expedia and the false advertising of no cancellation fees, as well as the rude telephone spokesperson.

Friendly Staf, clean rooms. City c

Highly expensive parking!!!

the staff were the best. Baker on reception was a great help

nothing to add

well the first day i opened my curtains and had a panoramic view of the bay. it was an absolutely georgous view of the city and bay, it could not have been better.

nothing

This hotel location is perfect, middle of van ness avenue, close to everything downtown, and the Cable Car stops stops just one block from here. The hotel is clean and professional. Very good rate on booking.com, so.. Je recommende vivement!

The only small thing is that the windows let some noise from the Van Ness avenue go through the room. But we are downtown, so.. That's not a big issue. Everything else really good quality for the price.

The location,and staff was very friendly.

I did not like that the sports bar, Interlude, did not open until 4:00pm on Sunday! Football starts at 10:00am! We wanted to have lunch and watch the game for a while. We were 2 woman traveling together and we felt more comfortable at the hotel than going to the pub up the street. More woman are into football now. We need a respectable place to watch it when we are not home.