Khách sạn ở Santiago nằm gần Pontificia Universidad Católica de Chile

Ưu điểm: It was value for money.

Khuyết điểm: Swimming pool was not open.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Greeted by staff upon check-in with chocolates, in house spa, great restaurant, impeccable service - personal butler lined up airport transports and guided tour, roof top bar at sunset, great location, accommodating for late check out

Khuyết điểm: Everything was better than expected

Ưu điểm: The staff were excellent, all of them from the concierge, the reception, room cleaners, waiters, sommelier. All very good the just the right amount of interaction for a solo traveler.

Khuyết điểm: The fact that I only had one night there!

Ưu điểm: What a great hotel! Everything about it was excellent, from the superb service by all the staff (especially the concierge Antar) to the decor to the large rooms to the spa and the rooftop pool to the excellent breakfast to the great location to the "welcome" live jazz at the entrance.

Khuyết điểm: no complaints

Ưu điểm: Great location, right near the restaurants in Lastarria. Very comfortable bed. Breakfast is amazing. The rooftop bar gives you the opportunity to watch beautiful sunsets. The spa is very pleasant. The staff is always ready to help and is very professional in their attitude.

Khuyết điểm: The air conditioning is a little noisy, but it’s not a big issue.

Ưu điểm: Beautiful furniture, art. Staff very helpful , good location. Breakfast good. Dinner in hotel was wonderful.

Khuyết điểm: A little more light in the room. Very dark by closet,

Ưu điểm: The breakfast was great The employees were very cheerful and showed interest in guests Beautiful premises

Ưu điểm: Convenient to most things you’d want to see. Great breakfast and superb staff.

Ưu điểm: Great bed, quiet room, staff always diligently supporting your requests and in a prime location to visit the city centre walking

Khuyết điểm: No pressure water in the shower as the output was blocked with lime, even after reporting it the maintenance guy did not do much to repair it. All in all, the place feels a bit aged

Ưu điểm: Nice view from the window, very fast elevators, fine localization.

Khuyết điểm: The swimming pool was closed.

Ưu điểm: Located centrally. View from room of Andes is one of a kind.

Ưu điểm: Great staff! Cindy at reception made us feel very welcome and the upgrade to the executive floor was really worth it. We just wish we could have stayed a little longer.

Ưu điểm: Room service

Ưu điểm: Big room, very nice building

Khuyết điểm: Not much

Ưu điểm: Location is good as there are bars and restaurants within walking distance. Comfortable bed and large enough room.

Khuyết điểm: Curtain shower never leaves a feeling of cleanliness, always feels dirty. Breakfast did not have any option of cooked to order omelet or eggs which is a shame.

Ưu điểm: Excellent staff and location

Ưu điểm: Staff friendly and helpful

Khuyết điểm: NA

Ưu điểm: Good location and very friendly staff

Khuyết điểm: The wake up call I requested never came through and they seem to constantly have issues with the room cards not working in the lifts.

Ưu điểm: Its a good hostel, with great location. Showers werent working the first place we stayed but am working where we are staying now. Friendly staff and great location. Its a party hostel, so if you, like ud, have a different purpose to your stay, ask for a room away from party areas.

Khuyết điểm: Showers did not work in both bathrooms.

Ưu điểm: Very well located, nice staff, good breakfast, for a very reasonable price. Very good place to stay, we recommend !

Ưu điểm: The place is huge and the atmosphere is great. Breakfast is very good and the rooms are comfortable.

Khuyết điểm: We only stayed one night prior to travelling the next day but our room was right above the bar and the noise of the party was really loud.

Ưu điểm: I liked how removed my room was from the main areas and noise. Breakfast was good.

Ưu điểm: Super nice staff who helped with everything.

Ưu điểm: Hot showers

Khuyết điểm: Largely the people! Staff were often brusque

Ưu điểm: Good atmosphere, rooms, staffs, location

Khuyết điểm: The shower could be better

Ưu điểm: Nice breakfast (boiled eggs, bread, cereal, fruit, juice, coffee, tea). Wi fi was strong. Social. It has a bar. They have dinner nights I think every night, for around 5000CLP you get a good size meal and a drink. Close to metro. Close to Bella Vista bars/clubs if you want to party. The hostel organises bar hops which would be good for meeting people from the hostel.

Khuyết điểm: The only real negative for me was I paid extra for a single room with shared bathroom but the bathrooms on my floor (5th floor) had really bad showers (no hot water and bad shower heads with hardly any water coming out). I had to go to another building in the complex to find a better bathroom to shower.

Ưu điểm: Amazing breakfast, Pently fruits, cereals, milk, coffee, bread, butter, jam, boiled eggs, cream cheese :) hot showers, good location, close to metro, staff is willing to give all the info you need, they can book activities or bus tickets for you. There’s a kitchen if you need to cook, laundry machines. Very complete.

Khuyết điểm: Rooms are very cold, hostels can get very cold inside, I stay In 2 different rooms and both were cold. You have to know everything you book with them will cost a bit more but if you don’t want to bother and want to have Everything set works perfect for you. Showers are small. You have to buy their buzz but beers are even more expensive than at a bar. Overall I guess I could stay again it’s easy to get around and breakfast is really good.

Ưu điểm: Location and the restaurant is excellent

Khuyết điểm: The gym is pityful

Ưu điểm: Location

Khuyết điểm: Room dirty. Had to move rooms.

Ưu điểm: very good hotel, very good location, center of city

Ưu điểm: room spacious, , bed was comfortable, great wifi, great location, blackout blinds.

Khuyết điểm: the breakfast buffet was not as exciting as we hoped and exactly the same every day for the whole 5 days we were there. thank goodness for the guacamole and the sandwich press otherwise we would have been real bummed out! bathrooms could to with a little updating.

Ưu điểm: The location is great. Our room was of a good size. The breakfast is all you need. We slept good, the heater could heat a bit more though in winter ! ;)

Khuyết điểm: I personally think that for that price, you could at least have free water bottle in the room, and maybe a kettle with a little set of coffee and tea. The rooms and bathtub need a little refreshment, but it is still okay.

Ưu điểm: Based on the other reviews of some other people I wasn’t sure what to expect here. Glad to say I feel a lot of their comments were completely unfounded. Rooms are good size, Clean and good quality, beds comfortable and breakfast was decent.

Khuyết điểm: The gym was out of order but the staff feed me up with a nearby gym.

Ưu điểm: Breakfast

Khuyết điểm: The ac was regulated to only go as low as 77 degrees farenheight. The room was very dirty and not cleaned well. I had to complain about cleaning the tub 2 days in a row. Very dirty ceiling and walls. WILL NEVER STAY HERE AGAIN.

Ưu điểm: Very clean helpful staff

Khuyết điểm: All good

Ưu điểm: Big comfy room. Nice hotel. Friendly security, they would open the front door for us.

Khuyết điểm: I found some hair in the pillow and in the toilet vase on the first night. After the first night, they cleaned properly though.

Ưu điểm: Facilities were good. Room and bathroom were to a high standard.

Khuyết điểm: Everything was fine.

Ưu điểm: Extremely nice staff, willing to help and make your stay better besides the obvious poor condition of several facilities on the hotel.

Khuyết điểm: Extremely poor phonic and thermic insulation. You could hear from your room all the noise in the main hall (where coffee breaks of various events taking place in the hotel are organised). The space between the bottom side of the door and the floor was huge so the cold from the (open) main hall was passing freely to the room. Problems with the heating system and ventilation in general. Gym was closed due to renovation but this aspect was not mentioned on the platform, I found out at checkin only.

Ưu điểm: Breakfast. Very complete and delicious!

Khuyết điểm: Rooms have little natural ventilation.

Ưu điểm: It is settle near of very interesting point at Santiago

Khuyết điểm: The parking is outdoor although they have a subterranean parking but has been rented to some parking app. My car ends dust covered. And the gym was no good, small and not enough apparels available. The building is old and not to much investment was obviously noted.

Ưu điểm: Great place. Safe, clean and minutes to everything.

Khuyết điểm: nothing

Ưu điểm: Location

Khuyết điểm: Very old and poor maintenance all over the hotel and rooms. Low service for a NH Hotel chain

Ưu điểm: Huge room, comfortable bed

Khuyết điểm: Redecoration is needed.

Ưu điểm: I ordered poched eggs for breakfast and there was excellent!

Ưu điểm: Localization, very good breakfast and friendly staff

Khuyết điểm: At least our rooms required renovation, air conditioning is laud

Ưu điểm: Very clean room and nice view to the mountains. Staff very friendly. I was very surprised with the hotel. Super recommended!

Ưu điểm: Front Dest Staff was great.

Khuyết điểm: Ordered room service, it never came.

Ưu điểm: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Khuyết điểm: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Ưu điểm: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Khuyết điểm: The gym and pool were small, and too cold to swim in.

Ưu điểm: Good location, quiet, food quality

Khuyết điểm: Parking access and rather short people for restaurant areas

Ưu điểm: That's a comfy place to stay, even though the surroundings may not be particularly attractive. Easy to find, well communicated with the city centre. Nice breakfast with quite attentive staff. Clean and silent room.

Khuyết điểm: There were some minor shortcomings: there is no place to hang your jacket right after you enter your room, which can be annoying in winter, and the view from my window was somewhat depressing (later it turned out that the opposite side of the floor would have been much nicer). But the most disappointing part was the checkout. I needed two separate invoices for different days, so I provided the reception with all the details one day before the end of my stay and they promised the invoices would be ready. However, when I got there to hand the key on my last day, the invoices were not ready and the guy at the reception told me it was not possible to generate them from the electronic system before the final payment (OK, but why didn't you tell me this earlier? I would have allowed more time for the checkout!). Then they could not process my payment, because one of my cards wouldn't pass, so they tried again and again. More time elapsed. I started worrying about getting to the airport on time. One of the women at the reception suggested there had to be something wrong with my card and not with their payment terminal. (Interestingly, it had worked just fine everywhere else in Chile; and do you really think such a blame game is a good way to deal with your customers?) In the end, I had to run like crazy to the airport because the whole process took much more time than expected.

Ưu điểm: Location

Khuyết điểm: Cleaning was not done thoroughly. Our room wasn’t even cleaned the first day.

Ưu điểm: Comfortable and clean. Dinner of short ribs and vegetables was excellent!!!!

Ưu điểm: Benjamin at the front desk was extremely welcoming and most helpful with respect to local sites, restaurants and bars. Great English!

Khuyết điểm: The steak meals in the restaurant were over cooked and served cold - medium rare was clearly well done! The meals with a ‘chilli’ symbol had no chilli/hot flavour at all - service was otherwise very good!

Ưu điểm: Not flash, but comfortable and great location.

Ưu điểm: The pool