Khách sạn ở Santiago nằm gần San Francisco Colonial Museum

Ưu điểm: Friendly, welcoming reception staff. Very comfortable room with coffee machine. Wide variety of quality offerings at breakfast. Convenient location - short walk to Cerro St Lucia and 20 minute walk to the funicular railway that takes you up Cerro St Cristobal. Lots of cafes and restaurants near the hotel. Efficient airport transfers available from hotel.

Khuyết điểm: Would be nice to have some teabags and UHT milk in the room, so that one could also make tea with the coffee machine. Iron and ironing board would also be useful.

Ưu điểm: The staff was extremely nice and accommodating. They all speak very good Engish and so so nice. The room was AMAZING, clean, comfortable, robes and slippers, bottled water, coffee, etc. The area surrounding the hotel is wonderful, safe, with many great restaurants and shops.

Ưu điểm: Particularly appreciated the sitting room with complimentary tea and coffee.

Ưu điểm: First, I really enjoyed staying at the Hotel Cumbres Lastarria. It is well located in a very trendy neighborhood with lots of good restaurants and wine bars. The view of the Andes Cordillera is breathtaking from the rooftop. The room is spacious and comfortable and really clean. The bathroom design is modern and pampering.

Khuyết điểm: Some minuses: The restaurant was not really good as well as the breakfast which was a bit disappointing. There wasn't enough vegetables for example. This is also true that the hotel did not respond to my mails I sent regarding my future stay. Still I really enjoyed my stay. Is it a 5 star hotel, maybe not but it is certainly a boutique hotel that I can recommend.

Ưu điểm: Excellent presentation and quality.

Khuyết điểm: Nothing at all.

Ưu điểm: Great location

Khuyết điểm: Reception staff needs to be friendlier. It felt cold checking in. Especially the men. There was one lady with an accent that was very nice when I was checking out.

Ưu điểm: Amazing location! Beautiful hotel, great staff. Nice breakfast and a rooftop pool. Will come back! :)

Khuyết điểm: Nothing, everything was great

Ưu điểm: Boutique hotel with friendly staff and the biggest glass door we have ever seen. Chocolate on arrival and invitation to try a free Pisco Sour in the wine bar was a nice welcoming touch. Our room had a large, comfortable bed, good wi-fi connectivity, coffee machine, useful multi-plug charger for electronic equipment and bar fridge stocked with mineral water in addition to the usual facilities. Great variety of foods on offer at breakfast, including lovely fresh fruit, good quality fruit juice, yogourt, eggs, sausage, cakes, pastries, toast & jams. Hotel is in a lively location with buskers, street hawkers, cafes & restaurants galore. Just a short walk to Cerro St Lucia, but note it's uphill to the top!

Khuyết điểm: Our room overlooked the main street and we found the buskers to be a bit noisy, but only on our first night, so it might be worth asking for a room on a quiet side, assuming there is one. Lighting in the room was a bit subdued, could do with a central light.

Ưu điểm: Great location; friendly staff.

Ưu điểm: I really like the location and the staff were so helpful. Our flight was at 1 in the morning and they made sure they could store our luggage, provide us drinks and finally ensured we were comfortable. The welcome drinks and the outdoor pool were bonuses.

Khuyết điểm: The breakfast was just "ok". I expected a little more for the price we paid. Perhaps more local cuisines and fruits would be a nice touch.

Ưu điểm: Location and the spacious room

Ưu điểm: Cousy. Small room but all new & clean

Khuyết điểm: Was ok

Ưu điểm: The breakfast was very good ,and the location of the hotel ,right in the middle of the main street and a short walk fro La Moneda ,was perfect.

Khuyết điểm: There was nothing to not like

Ưu điểm: The staff were friendly and were largely fluent in English. The location was great, only a 5-10 minute walk to restaurants and parks. The wifi was strong throughout the hotel, the beds were comfortable and the room was clean. The rooftop bar was very nice but wasn't open on the weekend which was a disappointment. Really good quality for the price.

Khuyết điểm: The pool is in the basement which was a mistake on our end, some old/incorrect pictures showed it as a rooftop pool which made spending a day at the pool impossible. Water in the room is outrageously expensive, $10/bottle! The shower/tub combo was a bit uncomfortable - I'm very average size and it was too narrow to stand shoulder width. The room was starting to show some signs of age but still a very good value.

Ưu điểm: The hotel is very central, closed to shops and restaurants. The room was big and comfortable with a nice bathroom and terrace

Khuyết điểm: The room was quite dark and the heating system is quite noisy and not very efficient. Room was big and comfortable but very old, rooms should be renovated.

Ưu điểm: Great location, very easy to get to attractions

Ưu điểm: Staff very friendly and helpful food was excellent room was comfortable

Khuyết điểm: I would have liked a tea kettle in the room

Ưu điểm: Wonderful staff, great breakfast and perfect location.

Ưu điểm: very good service. traditional hotel

Ưu điểm: The cleaning for second night wasn’t good

Ưu điểm: Very nice breakfast, the bread is very good. Good location and the room space is big.

Ưu điểm: The room was large and the beds were very comfortable. The hotel is very clean. The staff was very helpful. The breakfast was wonderful, having a variety of items for any taste.

Khuyết điểm: I was not crazy about the area. The only nearby restaurant (right next door) was horrible. Being so close to La Moneda, one would think that there would have been many fabulous restaurants in the area. I should have eaten at the hotel for every meal, as their food is delicious.

Ưu điểm: The hitel was excellent. The bar area was fantastic. Staff were vwry friendly.

Ưu điểm: Nice hotel. Old school flavour!

Ưu điểm: Location and the restaurant is excellent

Khuyết điểm: The gym is pityful

Ưu điểm: Good Hotel, few steps from Plaza de Armas. Amazing breakfast and services. The room was big, clean and confortable.

Khuyết điểm: The bathroom needs some fixes, like the shower curtain stand

Ưu điểm: Very special hotel focusing on Chilean tradition from the cuisine right down to the decoration, simply beautiful.

Ưu điểm: Location

Khuyết điểm: Room dirty. Had to move rooms.

Ưu điểm: It is a nice hotel located close to plaza de Armas. It is clean and the decoration is unique. The breakfast offers a great variety.

Khuyết điểm: A few problems with the WiFi

Ưu điểm: room spacious, , bed was comfortable, great wifi, great location, blackout blinds.

Khuyết điểm: the breakfast buffet was not as exciting as we hoped and exactly the same every day for the whole 5 days we were there. thank goodness for the guacamole and the sandwich press otherwise we would have been real bummed out! bathrooms could to with a little updating.

Ưu điểm: Breakfast

Khuyết điểm: The ac was regulated to only go as low as 77 degrees farenheight. The room was very dirty and not cleaned well. I had to complain about cleaning the tub 2 days in a row. Very dirty ceiling and walls. WILL NEVER STAY HERE AGAIN.

Ưu điểm: Very clean helpful staff

Khuyết điểm: All good

Ưu điểm: Big comfy room. Nice hotel. Friendly security, they would open the front door for us.

Khuyết điểm: I found some hair in the pillow and in the toilet vase on the first night. After the first night, they cleaned properly though.

Ưu điểm: Facilities were good. Room and bathroom were to a high standard.

Khuyết điểm: Everything was fine.

Ưu điểm: Location, breakfast was delicious

Khuyết điểm: Everything OK

Ưu điểm: Breakfast. Very complete and delicious!

Khuyết điểm: Rooms have little natural ventilation.

Ưu điểm: Big clean room...rather a suite....lounge...sleep...lobby..bath....walk in cabinet ..great !

Khuyết điểm: nada...nothing .... all excellent

Ưu điểm: It is settle near of very interesting point at Santiago

Khuyết điểm: The parking is outdoor although they have a subterranean parking but has been rented to some parking app. My car ends dust covered. And the gym was no good, small and not enough apparels available. The building is old and not to much investment was obviously noted.

Ưu điểm: Great place. Safe, clean and minutes to everything.

Khuyết điểm: nothing

Ưu điểm: Location

Khuyết điểm: Very old and poor maintenance all over the hotel and rooms. Low service for a NH Hotel chain

Ưu điểm: Huge room, comfortable bed

Khuyết điểm: Redecoration is needed.

Ưu điểm: Localization, very good breakfast and friendly staff

Khuyết điểm: At least our rooms required renovation, air conditioning is laud

Ưu điểm: Very clean room and nice view to the mountains. Staff very friendly. I was very surprised with the hotel. Super recommended!

Ưu điểm: Front Dest Staff was great.

Khuyết điểm: Ordered room service, it never came.

Ưu điểm: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Khuyết điểm: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Ưu điểm: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Khuyết điểm: The gym and pool were small, and too cold to swim in.

Ưu điểm: Good location, quiet, food quality

Khuyết điểm: Parking access and rather short people for restaurant areas

Ưu điểm: That's a comfy place to stay, even though the surroundings may not be particularly attractive. Easy to find, well communicated with the city centre. Nice breakfast with quite attentive staff. Clean and silent room.

Khuyết điểm: There were some minor shortcomings: there is no place to hang your jacket right after you enter your room, which can be annoying in winter, and the view from my window was somewhat depressing (later it turned out that the opposite side of the floor would have been much nicer). But the most disappointing part was the checkout. I needed two separate invoices for different days, so I provided the reception with all the details one day before the end of my stay and they promised the invoices would be ready. However, when I got there to hand the key on my last day, the invoices were not ready and the guy at the reception told me it was not possible to generate them from the electronic system before the final payment (OK, but why didn't you tell me this earlier? I would have allowed more time for the checkout!). Then they could not process my payment, because one of my cards wouldn't pass, so they tried again and again. More time elapsed. I started worrying about getting to the airport on time. One of the women at the reception suggested there had to be something wrong with my card and not with their payment terminal. (Interestingly, it had worked just fine everywhere else in Chile; and do you really think such a blame game is a good way to deal with your customers?) In the end, I had to run like crazy to the airport because the whole process took much more time than expected.

Ưu điểm: Cleaning of room where very good.

Khuyết điểm: After 2 weeks treking in the Andes we chosed your hotel beacouse we wanted to relax by the pool. When i wanted to go for a swim the pool was closed and only a sign in spanish. The lady at the poolbar told me that swimmingpool opens in desember. There is no information on the hotels web page that swimmingpool is only open seasonal, and the hotel also chosed not to answer my complaint, wich is a bit arrogant. If i have newd that there was no pool i had chosed another hotel. It was 23 degreas and sunny.

Ưu điểm: Staff are very kind

Khuyết điểm: The room that was given to me was not very nice

Ưu điểm: The pool

Ưu điểm: Location, modern rooms.

Khuyết điểm: Bathroom shower floor very dirty with black mold.

Ưu điểm: Great location, staff attempted to be helpful, but we're working with a bad system

Khuyết điểm: Booked (and received a receipt for early payment) seven months ahead. However, surprised we had to pay on checkout. Also booked a room with king size bed, but allocated a twin double. (Hotel staff claimed this was an "upgrade")

Ưu điểm: Super helpful receptionists who booked a show via telephone that we couldn't book on line.

Ưu điểm: The rooms are very spacious

Khuyết điểm: It’s a NIGHTMARE to get there in your own car AND parking, although connected to the hotel through the basement, it’s not owned by the hotel and it’s ok charged separately (which can add to 20% of the room price if you leave it there the whole day).

Ưu điểm: Breakfast was fantastic

Khuyết điểm: Lack of conservation is some things, as show and fridge.

Ưu điểm: The hotel is very well located right next to the Saint Lucia metro station, and within walking distance to most of the major sights in the old city. The hill / park diagonally opposite the hotel is really nice to have a walk and hike to the top to have a panoramic view. Very good breakfast and clean room.

Ưu điểm: The staff were wonderful and spoke excellent English! When we arrived, we were shaken by a bad experience with a taxi driver who had scammed us. Nine and Denisse were so kind and helpful in trying to sort out our issues—cancelling credit cards, contacting police etc. Nine organised complimentary welcome drinks and sweets for us, and was just so very kind the whole time of our stay. She also organised an official taxi to the airport for us, and the hotel had breakfast facilities available 24 hours for early departing travellers. it was centrally located and we walked everywhere. We would definitely stay here again.

Ưu điểm: Great location Clean and tidy Well priced

Ưu điểm: Staff were nice and helpful. Breakfast was better than how the website described it. It had eggs!

Khuyết điểm: There were only two electrical outlets that we could use our converters in. One near the desk and one in the bathroom. Traveling with a friend and we both had phones and iPads that needed to be charged everyday.

Ưu điểm: Hotel is located in downtown, too noisy street for tourist. Location is otherwise ok.