Khách sạn ở Santiago nằm gần sân bay La Chascona

Ưu điểm: Great location - fantastic roof top with great food. Exceptional reservations staff who accommodated all my requests perfectly.

Khuyết điểm: Rooms were a bit dark

Ưu điểm: not much any more. 3 years ago it was fabulous.

Khuyết điểm: Even though we booked the restaurant 4 months in advance, when we arrived we were told it was closed on a Sunday night. We only stayed there because we were in Santiago for one night and stayed at the Singular 3 years ago when it was fabulous. We didn't want to go out because we didn't feel safe. When we arrived they didn't have our friends booking. The only food was a paired down menu which couldn't be delivered to our room or even the bar on the roof. We had to sit in the foyer for our dinner. We had to ask twice for our luggage to be taken to our room. The 2 rose wines on the Wine List weren't available. There was an opened Vanity Pack in the bathroom. The outside area was dirty and messy. Just because of the chaos outside, doesn't mean it has to happen inside. We certainly paid full price for a very poor experience. Wont be back or recommend it to anyone else.

Ưu điểm: Great hotel, great location and wonderful staff. I would really recommend this hotel for a comfortable stay in Santiago

Ưu điểm: The friendly helpful staff. The rooftop bar & pool. Nice but limited breakfast. Nice decor.

Khuyết điểm: In side street. Expensive. No welcome drink other than water! Give you coffee machine but only 2 pods gratis and no milk! Likewise coke only two no other soft drink. No view from room, smelled of cooking from AC but manager gave us 10% discount after complaint. Medium sized boutique hotel. Certainly does not merit 5 star rating

Ưu điểm: Staff where very helpful. They where able to always get someone to help in English.

Khuyết điểm: Good for the old town area.

Ưu điểm: Location, services, access to restaurants and sites.

Ưu điểm: Breakfast venue in garden beside pool very nice.

Khuyết điểm: No tissues in room. Doonas too heavy. No powerooint near bedroom mirror for someone to dry hair while other person using bathroom. TERRIBLE seafood oizza in lobby restaurant.

Ưu điểm: Staffs are friendly and willing to help.

Khuyết điểm: The checking in queue with more than 5 persons in a queue was bit too long

Ưu điểm: Great hotel. Good food, terrific gym, great public space. The staff was outstanding. The extra attention they paid to us was wonderful. Nothing was to much to ask. We actually spent two days at the hotel without leaving. Just enjoying the surrounding.

Khuyết điểm: The pool was freezing. 90 degrees outside and the pool was so cold you could only stay in to get wet. We did enjoy watching everyone "try" to get in for their first time. The towels need to be replaced in the room.

Ưu điểm: The room is way overpriced it is small no kleenex or complimentary water nothing. I wouldn’t care if the price wasn’t over 200 dollars a nite which is substantially more then most hotels in Santiago. We were in the Providencia area which is a far walk from downtown. We stayed here because we were catching a cruise and this is the hotel they used. All I can say is they should be ashamed of themselves for charging what they do and please note this does not include breakfast like other hotels in Santiago. Never again call the cost tuition .

Khuyết điểm: The cost and the area is too far from downtown

Ưu điểm: Lovely breakfast area

Khuyết điểm: No enough dining options, room pretty basic, no tissues, doonas that weighed a ton.

Ưu điểm: The hotel was very nice and service was great. We really enjoyed the breakfast buffet which was outside in a semi-covered area near the pool. It was a great way to start the day.

Khuyết điểm: There was not much within a reasonable walking distance of the hotel.

Ưu điểm: Very professional and friendly staff. Nice accommodations and housekeeping is excellent.

Ưu điểm: We had a issue with a tour we booked through the hotel. However, Carlos Tapia, a manager at the hotel fixed everything and then some! Great stay!!!

Ưu điểm: Upgraded room was opulent with marble bathroom. Shower and tub. Bidet was great. Breakfast buffet was very good. Fresh OJ. Staff very helpful and friendly throughout hotel. Beds were very comfortable. Linens very fine quality. City View was appreciated. Pool, inside pool, and gym well cared for with beautiful facilities.

Khuyết điểm: High prices in cafe/bar. Wine US$10 seems a little high for a country with cheap good wine. Food prices also high.

Ưu điểm: All facilities excellent. Staff very friendly

Khuyết điểm: They charge the internet at the room and the service of the internet at the lobby it's pretty bad!

Ưu điểm: Our flight was at 11 pm and after we checked out , they graciously allowed up to relax in the lounge until it was time to leave for the airport. We were supplied with complimentary bottles of water whenever we requested.

Ưu điểm: Location and the restaurant is excellent

Khuyết điểm: The gym is pityful

Ưu điểm: Brakefast was great Pool also.. Location very good

Ưu điểm: Breakfast

Khuyết điểm: The ac was regulated to only go as low as 77 degrees farenheight. The room was very dirty and not cleaned well. I had to complain about cleaning the tub 2 days in a row. Very dirty ceiling and walls. WILL NEVER STAY HERE AGAIN.

Ưu điểm: The staff were excellent, beds were comfortable and the breakfast was great! This hotel truly exceeded expectations and was a fantastic stay. Would definitely come back here.

Ưu điểm: Good location close to restaurants and sights

Khuyết điểm: Dinner in restaurant could be improved

Ưu điểm: Very good breakfast, near the city center.

Khuyết điểm: Passage is locked and guarded in the evening (which is usual in Santiago), but confusing for newcommer.

Ưu điểm: This was an excellent hotel!

Ưu điểm: The room was a windowless threat and without the possibility of darkness it was very difficult to fall asleep. Breakfast was very good

Ưu điểm: Breakfast was great. Staff was friendly

Khuyết điểm: I booked a double bed but at arrival received 2 bed room. Only at my request did they offer a double bed the next day. It was very hot. Air condition took more than a day to cool the room.

Ưu điểm: The lady helping our check-in was very helpful. Since our flight was late evening, the hotel let us use their fitness center for a shower before leaving for the airport, which was very nice. The breakfast buffet was generous in selection and tasty.

Khuyết điểm: We asked the hotel about the situation around the facility and were told there was no problem anymore. However, we were not able to walk outside due to protesting activities during our whole stay. If we knew the presentation situation, we would have chosen to stay away from this area.

Ưu điểm: Nothing

Khuyết điểm: They never told me that they were doing construction work in the hotel... The start 08:00 in the morning working hammering and using power tools.. Its no information in their Web site or when I did the check-in.. Never again...

Ưu điểm: The reception staff are amazing. So friendly and helpful in every way. Lots of choices at Breakfast; I liked that you could have your eggs cooked to order. Good swathe of green parkland opposite hotel.

Khuyết điểm: The hotel was excellent but is a full 1hr walk from the large shopping complex where I needed to purchase a universal adapter.

Ưu điểm: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Khuyết điểm: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Ưu điểm: The location is perfect. The staff are very friendly. We particularly like the breakfast, which has a lot of choice and exceeded our expectations. The room we stayed in is spacious and the beds are very comfortable.

Khuyết điểm: Nothing.

Ưu điểm: Breakfast was good, and the rooms were large

Khuyết điểm: Bathrooms in poor repair, Shower was in a awkward position, flooded when used in all but one spot. broken tiles, looked old and not so clean.

Ưu điểm: Location and the staffs are good.

Khuyết điểm: Very old, torned rooms. The AC was very loud.

Ưu điểm: convenience location, good staff

Ưu điểm: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Khuyết điểm: The gym and pool were small, and too cold to swim in.

Ưu điểm: Very convenient location

Khuyết điểm: Air conditioning very weak but I was told entire hotel renovated soon. Hopefully room air I Gus too.

Ưu điểm: The location of the hotel is great, really near Salvador metro, but also close to downtown - areas to the west such as Barrio Lastarria, Bella Artes, it’s easy to walk south to Barrio Italia, and also to walk north across the bridge to Bella Vista, and on to Parque Metropolitano and San Cristobal Hill. I even walked through the park by the river to the commercial district to Gran Torre. The staff were fantastic - in particular, Victor, who helped me check in (I was able to check in a great 4 hours early which was perfect), so lovely and always asking if I needed anything. Housekeeping were great, let me borrow an iron without asking for it back, and the buffet restaurant staff were very sweet too. Buffet breakfast was good (I am vegan). They had a range of local breads, salsas, jams, fruits and sautéed vegetables. They have an omelette chef too (for non - vegans). I was staying in a suite which was a great size to spread out for a weeks stay, a walk in wardrobe and a writing desk. There was a sofa bed although had no need for this.

Khuyết điểm: Unfortunately the view wasn’t great looking on to the courtyard of the neighbouring tower block. The suite was quite dark and the lighting was limited. Some of the reviews say the hotel is a little run down, it is a bit rough around the edges but still it is very clean. There wasn’t a bath unfortunately which I would have liked having done a lot of walking and cycling tours to cool down, but the shower was great. No tea/coffee making facilities, no kettle or cutlery. The sauna didn’t exist, I guess they are doing renovations, the gym had been moved to a small room on level 1 but I had to search around for it as it wasn’t pointed out. There was a lot of maintenance happening in the building, the lifts were being fixed a couple of times during the week. The current political climate in Santiago means that protests are happening in the nearby Plaza Italia, every day. Particularly Friday and Saturday are scary, the protests are violent with people raiding and looting buildings nearby, tear gas being thrown and a large police presence. On Saturday afternoon the protests spilled into Bella Vista district, while I was eating in a restaurant, so the restaurant staff had to lock us in with the shutters closed while the protestors and police passed. Fires were being started in the street, it is quite scary although the locals say you get used to it and no real violence comes of it, which is hard to believe. So the hotels proximity to these protest areas may be a bit concerning for some travellers, as protestors have been known to enter hotels and destroy them. Hopefully this doesn’t happen, Santiago is an incredibly beautiful lively friendly city and the hotel is a great place to stay.