Hyatt Place Chicago Schaumburg

I have stayed in Hyatt Place hotels before and the room is basically the same as in other Hyatt Place hotels. The room was very clean and the cleaning people did not come around a bunch of times knocking on our door as they do in some hotels. The cleanliness was probably the best thing about this hotel. Having a mini-refrigerator was nice. The bed was really comfortable. The rooms were reasonably priced compared to other hotels in the area.

We did not like the A/C unit. It turned off and on every few minutes—whatever happened to A/C units that work quietly? The second day of our stay, they had all the A/C units cleaned in the hotel (which I understand has to he done) but the desk called us around 9:30 a.m. to see if they could send the crew to our room. We were showering and dressing and we felt the need to hurry to leave the room. If you are a TV watcher, the TV in our room was not good. Almost every channel was analog and fuzzy to watch. And, whoever designed the bathroom needs to actually use these bathrooms. The door opens into the bathroom and the person inside basically needs to stratal the toilet stool to keep from opening the door onto your toes! I stubbed my toe at least twice in four days. Also, if you are going to offer a refrigerator, a microwave would also be very nice.

Lots of places to eat & shopping.

Farther than I thought from Chicago

Staff was helpful on a problem the hotel caused for my service dog.

Room had not been "pet cleaned" prior to our dog joining us. Not clear if a female in heat or ? was the last dog guest but caused my SERVICE DOG problems. The staff was great. Changed rooms and he was fine