Scottsdale Khu nghỉ dưỡng

Ưu điểm: Staff were unbelievable, so accommodating & lovely, couldn’t fault them. The hotel itself was also great but the hospitality is what we will always remember.

Khuyết điểm: Couldn’t really fault anything, it was exactly what we expected & more.

Ưu điểm: Beautiful hotel—the location and surrounding environment, stunning! Our casita was lovely and spacious! It was a really wonderful property overall. All staff members from hotel concierge, car valet, pool & restaurant servers, grounds keepers and housekeeping, were delightful. Two other bonuses: complimentary charging and parking for Teslas and EV/hybrid vehicles, and on their website the hotel claims to be "pet friendly" and welcomes up to 2 dogs under 30lbs to stay for no addition fee. However, there was some confusion with their pet policy once we arrived to check in... (see negative notes.)

Khuyết điểm: The hotel claims to be "pet friendly" and charges no addition fee for furry friends under 30lbs, which was great news for us. My husband and I chose to stay here because we wanted to travel and enjoy our stay with our 7lb dog. However, upon check-in, we were given a pet waiver to sign, which listed a number of rules & limitations (none of which were mentioned on their website, btw), including one line in particular stating "Pets are not allowed in any food & beverage outlets and all pool areas of the resort." For clarification, we asked the receptionist if pets are allowed on the outdoor patio areas of the restaurants, and were told they are not. We were very confused. A "pet friendly" hotel that doesn't allow pets to join their humans on the patios of restaurants, or at poolside (outdoors), but also are not allowed to be left unattended in the rooms?... we were honestly a bit bummed out! We did not want to break hotel rules and get in trouble, but we also did not want to have to stay in our room for the whole trip, or have to pay for additional doggy sitting, or have to leave the resort for every meal... that would've defeated the whole purpose of the visit. So, we decided to bring our dog to the restaurants and pool to see if we would get turned away. To our relief, we did not encounter any problems. If anything, all the servers/staff were SUPER nice and welcomed our dog, many of them seemed to be dog lovers/owners themselves. So everything turned out fine, and we enjoyed our stay—phew! But in all honesty, unless they clear up this confusion with their pet policy, I can't say we would come back with our dog, and we would be hesitant to recommend the hotel to any fellow pet parents.

Khuyết điểm: I love this places. Good service. 100%. Nice works employeds 100%. Good food 100%.

Ưu điểm: Staff was extra friendly and helpful .

Ưu điểm: staff restaurants romance spa yoga ambience overall fabulous

Ưu điểm: Great location and views

Khuyết điểm: Pool was packed for a hot summer day and off season. Too loud and crowded with company business people. Was not relaxing

Ưu điểm: Staff, facilities and views are all spectacular. Have been coming here for many years and always enjoy returning.

Ưu điểm: Wonderful place with majestic views.

Khuyết điểm: I like to sleep on a firm pillow so unfortunately this was not to my liking.

Ưu điểm: Staff was very attentive, friendly and professional. The location is gorgeous. In room dining is exceptional. The service is wonderful.

Khuyết điểm: Would have been Fabulous if the pool was not littered with empty drinks from the pool bar. The pool was too warm and not refreshing. Also, there were dead crickets floating in the pool and dirty towels left by guests scatted around. There should be staff assigned to maintaining the pool area and making rounds to assure the area is kept up.

Khuyết điểm: Staff doormen uniforms are sloppy and outdated

Ưu điểm: Nicely appointed rooms and staff were excellent

Khuyết điểm: Nothing

Ưu điểm: Beds are comfortable. Outside patio with TV is great. Spa treatments were exceptionally good..

Khuyết điểm: Baths are a bit outdated. Tubs and showers could be larger. Storage under the sinks would be helpful.

Ưu điểm: Friendly staff, beautiful rooms , great pool .

Khuyết điểm: No complaints

Ưu điểm: Spacious rooms, vibrant poolside, great food and the staff was very friendly!

Khuyết điểm: Resort fees!

Ưu điểm: Great place to stay

Khuyết điểm: At 5:00 am the hot water did not work for a shower

Ưu điểm: The staff were all so amazing, the restaurant had great food, the pool was relaxing and served great drinks. We just loved everything about this place and it was so chic and cool!

Ưu điểm: Everything beautiful resort pleasant staff

Ưu điểm: the decor and the pool

Khuyết điểm: rooms were a little smaller than I expected

Ưu điểm: Customer Service, 24 hr pool/jacuzzi, location of resort, property/room amenities, pool side service, movie night, valet courtesy car service within 5 miles of resort.

Khuyết điểm: Wish pool was larger.

Ưu điểm: Easy check in Fantastic rooms (huge) Fast service Great amenities

Khuyết điểm: Absolutely nothing

Ưu điểm: LOVED our stay here!! The staff was so attentive and friendly, the architecture and landscaping were gorgeous, and we loved/appreciated all of the art and furniture sourced from local artists.

Ưu điểm: Iwe were wowed by it all! Would love to go back

Ưu điểm: In general the hotel has some good entities

Khuyết điểm: Significant number of bugs and mosquitoes

Ưu điểm: Beautiful design, views, landscaping/grounds, wonderful staff

Khuyết điểm: The room was very far from the pool somewhat awkward to walk back so far in a bathing suit and robe

Ưu điểm: Rooms were very comfortable. Staff was very attentive. Food was good.

Khuyết điểm: Can't think of anything that I didn't like.

Ưu điểm: This is A decadent family friendly oasis! Will definitely be back.

Ưu điểm: So beautiful....so clean...so good...

Ưu điểm: The hotel is spread out but unique. We stayed in one of the small casitas that was roomy and clean. the front desk was exceptional. She made us feel special and sent a bottle of champagne to the room for my girlfriend birthday.

Khuyết điểm: Got a knock on the door at 1000 in the morning on our check out day..... With the "do not disturb" sign hanging.

Ưu điểm: The property the staff everything

Khuyết điểm: Nothing don’t change

Ưu điểm: Had elite status

Khuyết điểm: Nothing

Ưu điểm: Not much, the rooms are Extremely small for the price.

Ưu điểm: amazing staff, beautiful grounds, delicious breakfast

Khuyết điểm: excited to come back after the renovation is complete!

Ưu điểm: Location and sense of place

Khuyết điểm: Room smelled like old Clorox rags.

Ưu điểm: Everything

Ưu điểm: Views, private pool all day use if used spa

Khuyết điểm: Service poolside was sub-par. There was also leftover food from the previous guest in the refrigerator

Ưu điểm: The staff super friendly and helpful

Ưu điểm: Didnt have it.

Khuyết điểm: Everything was fine thought the bar should be open and utilized

Ưu điểm: great room/mini-suite . . quite a nice surprise

Khuyết điểm: better sweetner (Sweet n Low is terrible ! ) for in-room coffee, please.

Ưu điểm: This is the best hotel to stay in when visiting Scottsdale, AZ. Everyone is friendly and very professional. Will stay there again.

Khuyết điểm: N/A everyone was wonderful. Great Staff.

Ưu điểm: Everything was fantastic! The pool is awesome!

Ưu điểm: Staff was excellent. Pool area was terrific.

Khuyết điểm: It would be nice if they had a restaurant on site, besides the fast type food served pool side.

Ưu điểm: Everything

Ưu điểm: Kitchenette

Khuyết điểm: My room was small right next to the playground literally. Awful room to get. Most rooms have a fireplace. Not mine. My room was awful. Very disappointing with the price I paid. Ridiculous. Will never recommend nor refer.

Ưu điểm: Better than anticipated. What Luxury! We got a great deal and wouldnt hesitate to return in the future.

Khuyết điểm: Nice room's

Ưu điểm: Location was good. Pool bar food was great.

Khuyết điểm: Room was very dark and air conditioning incredibly noisy.

Ưu điểm: Having a washer/dryer on location was a huge benefit. I requested a room not facing the parking lot, and the staff gave me several options and feedback on the best views from the room. We ended up with a beautiful view facing a garden area that we really enjoyed. Great pool and jacuzzi area.

Khuyết điểm: Can't think of anything.

Ưu điểm: Outstanding property and location; staff excellent.

Ưu điểm: Location and it was very clean. Nice work out facility

Ưu điểm: Amenities, layout, food options, 24 h pool and jacuzzi

Ưu điểm: Beautiful hotel, 5 star service from a friendly helpful happy staff, lazy river, clean pool area, beautiful landscape. By far our favorite place to stay in all of Arizona.

Khuyết điểm: No. Everything is amazing.

Khuyết điểm: It’s class. Hard to put that into words. There’s better resorts. This one is just a go to because of it’s CLASSY

Ưu điểm: We had a pool view, which was very nice! David at check was great, and I always love seeing the dessert bar roll out before your evening gets started!

Khuyết điểm: Carpet in the hallways were really old, and yes we did stay on a holiday weekend. However there was a lot of trash at the pool.

Ưu điểm: Excellent location with free shuttle to Kierland Commons and Scottsdale Quarters

Khuyết điểm: The activities felt a bit thrown together and didn't have very many adult options

Ưu điểm: Excellent location and great people. Comfortable bed and very clean and fresh room.

Khuyết điểm: Bars and restaurants closed very early. I was in a room out of the main hotel. It was a bit of a walk to get to the room every day and evening.

Ưu điểm: Food was good but too fancy. Disappointed that main restaurant was closed for re-model.

Khuyết điểm: The facility should use fabric softener on their bath towels. It's like drying yourself with sand paper.

Ưu điểm: The food the phenomenal Loved,loved,loved the adults only ppol

Khuyết điểm: Took the tour for The Villas. Felt like we weren't allowed to leave the presentation until we bought. The hard sell totally ruined the last part of that Day.

Ưu điểm: Great hotel.

Khuyết điểm: There is a adult pool that is open 24hrs for adults only we were in the hot tub and parents brought their children into the adult pool area and they let them get in the hot tub several adults including myself had to leave

Ưu điểm: Serenity of property, private fire pit off our room was so relaxing, Scotch tour fun and educational, dining amazing at both restaurants, spa treatments wonderful and the lazy river and adult pool exceptional!

Khuyết điểm: Nothing disliked

Ưu điểm: The buzz and the energy

Khuyết điểm: No

Ưu điểm: The room was very comfortable and quiet. The restaurants were good.

Khuyết điểm: They did not fully clean the room for the 3 nights there. we had toy=== call 3 times the 2nd day and they just turned down bed and brought towels and emptied trash. there were lots of pools but all were very crowed and cloudy.

Ưu điểm: The bar staff was amazing and upbeat! Samantha, the Concierge was outstanding! I cannot wait to return!

Ưu điểm: We love the beach area! It’s beautiful around here, so many different pools. When I book somewhere I prefer not to leave or have to load the kids and drive anywhere.. this place is perfect. The food is amazing and there’s plenty to do. Kids are super pleased and so are we. We will for sure be back!

Ưu điểm: Nice staff, fun pools

Khuyết điểm: Very noisy

Ưu điểm: The beach pool but disappointed all pools were in one area only.

Khuyết điểm: Arriving at the resort we were not greeted nor did we feel welcome. There’s no pool side service and only 1 person taking food and drink orders so had to wait a very long time in heat. Won’t return or recommend. Issue with room accommodations.

Ưu điểm: Loved the bird man, all the different activities at pool area, ping pong, corn hole game, checkers, music at pools and different pools. Loved the beach pool, slide and that we could put a chair in the water. Loved everything.

Khuyết điểm: N/A

Khuyết điểm: I just think the check I’m time should be moved up 3 is a little late especially if your doing a staycation

Ưu điểm: Activities daily, amazing pools, service impeccable, food great! Counting down the days until we come back.

Khuyết điểm: No negatives!

Ưu điểm: The theme of the resort and the friendly staff. I really enjoyed my stay and can't wait to go back again.

Khuyết điểm: The view of my room. I booked a mountain side view room and got a courtyard view. I did not get what I paid for.

Ưu điểm: Everything was great. Beautiful room, great pools and restaurants and an amazing staff!!

Khuyết điểm: There is nothing I could say that was negative about this wonderful resort!

Ưu điểm: Gardens pools music

Khuyết điểm: No