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No one tell me the expensive overnight fees and they gave me a different room
Great location and staff.
Small single elevator Room/bathroom could use updating
Great Weekend Getaway!
From the moment we pulled up to the hotel, the service was fantastic. Jerry helped us with our bags, showed us around the hotel--giving a great history of the décor, and then walked us up to our room. He gave us advice on where to go and what to do. The staff at the desk and the bar were just as attentive and kind. The room was the perfect size for the two of us, and all necessary items were stocked and clean. It was a great visit!
Front desk was so nice
Hotel felt tired and was smelly
Great course getaways
Old charm with all the comforts
Old and Charming
restaurant and service
Noisy courtyard, thin walls
Very quite and friendly. Jerry was awesome this place is so nice will be back again
I liked being welcomed at the door by 3 people. The rug in the elevator was an unexpected treat and photo op. The room was plush. The bar was a relaxing place for a drink and dinner which was very good. It was also good to find parking nearby on the street.
I didn't like that I wasn't told that there would be an incindental charge on my card for possible expenses incurred in the room. The next day I saw the charge and called the hotel and was then told why. She said it was something we should have been informed of. The charge "fell off" the next day.
I stay at a hotels a lot and what I normally consider a great experience is when a hotel does a great job of alleviating the inconvenience of not being at my own house with my own stuff and kitchen. But the sorrento is a whole other thing. It's effing fabulous. I felt instantly relaxed and at home, if my home were a huge gilded age mansion. The food is wonderful, the staff is very available, the lobby area- I just wanted to hang out there and not go out. Even the courtyard, which is on a busy street, was like a cocoon. The whole experience was like being in another better world. AND there was tons of free street parking within a 2 blocks radius!
The one lame thing was there is only one elevator, but it is a genuinely old building, and what're you gonna do? It moved fast- you could tell they've made an effort to make it as speedy as possible. And it had a rug that said the day of the week! Which is more reassuring than you might think when you are travelling.
The old feel of the hotel. I didn't get to stay outside the room much so most of my review is about that. I'm surprised based on the cost you don't get anything from the minibar. Even in the sweet it's basically a large room. The beds were nice and soft and the rooms were comfortable renovations. That still had old furnaces but the hot water never runs out. There are bathrobes to relax in.
The location seems to be in a bad part of town.
This is a great hotel. The lobby and rooms look beautiful. The staff are awesome and willing to help. The bar and restaurant staff are great. The place is clean and conveniently located. What's not to like about this place.
The staff were wonderful and extremely helpful.
A lovely facility, friendky stff great service. A nice treat.
Beautiful historic hotel, great location, excellent staff.
European feel; cozy, un-Holiday Inn room; excellent in-room coffee; good bed with nice sheets and a variety of pillow types and fill; accommodating staff; very nice toiletry items
Noise - I could hear my neighbors and people in the corridors; old windows let in lots of street noise
Clean, ok location,
Relaxing and luxury hotel.
Loved the history of the hotel....there was a book in our room that told the hotel's story. I had just recently been to Sorrento, Italy and had toured the Hotel Victoria so it made the stay extra special.
It seemed to be understaffed at the front desk.
The restaurant was excellent.
The rooms did not have enogh technological niceties eg. electronic check out
staff was very helpful and nice
rooms and bathroom were small
Tọa lạc tại Trung Tâm Seattle, Seattle, Hotel Sorrento cách Bảo tàng Nghệ thuật Frye và Trung tâm Y khoa Virginia Mason 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Seattle? khách sạn này có khu vực tổ chức rộng 167 mét vuông, bao gồm khu hội nghị.
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