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Communicated with staff in advance for several requests and non were noted or communicated to staff. The excuse was booking was made through external agent hence message didn’t come through even though I had followed up with hotel internal staff (who confirmed by email) about the request NOT the external agent.
The induction process of this hotel is all around the customer
Awful housekeeping services ruined my stay
I like the bed. I think it was better than Marriott’s in terms of comfort. I also like that it’s right by city hall MRT. The location is great.
From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.
Very friendly staff
The lift was a bit slow
Location was great the bed was comfy and very nice
Good, not great, value
-Excellent gym - relaxing pool area with restaurant - bed was comfortable and the linen was crisp and clean
- Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.
Swissotel The Stamford, Singapore ở trung tâm Singapore, chỉ cách Raffles City và Tượng Ngư Sư Merlion 11 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Singapore? khách sạn này có khu vực tổ chức rộng 10033 mét vuông, bao gồm trung tâm hội nghị. Khách có thể được phục vụ dịch vụ đón khách tại nhà ga với khoản phụ phí nhỏ.
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