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Tuyệt hảothg 2 20209,0
The staff are always exceptional. This is our 4th visit to Villa Taina and we keep coming back for the staff. The breakfast is phenomenal... a great start to the day. We stayed in the street side building (rooms numbers under 100) next time we will stay beachside (rooms 100 and up). There’s windsurfing storage onsite and it’s a short walk to either kite beach or to Vela windsurfing. We sailed 6 out of 9 days, so it was a great windsurfing trip. Hotel WiFi was great; I was connected in my beach chair. The hotel was full during our stay; lots of happy guests!
There’s some demolition going on next door which was noisy; looks like construction may be happening for a while... The beach vendors are just trying to make a living... please be respectful to them! We witnessed some rather rude tourists!
Tuyệt hảothg 2 20209,6
The location is amazing. Laundromat nearby, and many restaurants and clubs. The hotel is literally on the beach. You can go back and forth between the ocean and the pool in a minute. The hotel restaurant is on the beach too so you can dig your totes in the sand while you dig into some grub. And the food and drinks were amazing to say the least. Beach and bath towels were provided, so were the toiletries. The spa is directly above the bar which I highly recommend. The staff were super attentive and nice. You can tell the owners value this place. I mean it’s beautiful, relaxing and overall extremely enjoyable.
The WiFi isn’t very fast. Works well enough when you’re in/near your room. The gym needs an update.
Ổnthg 2 20206,0
The location of the hotel is very good and the pool and beach area are cosy. Service at the restaurant is friendly and the breakfast is good.
Customer service at the reception is very poor. We wanted to change our room right after arriving because there was very noisy air conditioning in our room (even when it was turned off). The staff was very unfriendly and kept saying that the hotel is fully booked. Finally we got new better room and everything went well for few nights until there was a water damage in our room. First there were water dripping from our bathroom ceiling around 10 pm when we arrived from dinner. The staff checked the situation and promised to fix the leak on next day. However, the leak spreaded already after couple of hours and there leaked many litres of water during the night. Water was leaking almost all over the ceiling, our bed got wet too and we stayed up all night. Finally, when the reception desk opened at 7 am, we explained the situation. The receptionist was extremely reluctant to admit how serious and big the water damage was and kept saying that the problem will be fixed soon and the hotel is fully booked so we can't change the room. We were quite shocked that the staff thought that the room would be inhabitable after couple of hours and they didn't realize (or admit) how serious the water damage was. Finally, they somehow found a new, clean room for us after 7 hours discussions. It felt that the staff weren't even sorry and they thought that we are too demanding. In my opinion, a real apology and a compensation wouldn't be too much to ask for. Surprisingly, we got late check out for free but it felt like minimum compensation and didn't comfort too much when all our clothes were moist and stinking.
Tốtthg 10 20196,3
Nice staff, clean and right on the beach.
Really low value for money.
Ổnthg 2 20195,4
The pancakes are disgusting. Very thin and hardly cooked, too soft for my liking.
The staff hardly knows any English. The room phone wasn’t working. I made a complaint about the phone several times and nothing was done to fix the phone. The food was disgusting overal in the DR.
Hotel Villa Taina ở trung tâm Cabarete, cách Bãi biển Cabarete 1 phút lái xe và Bãi biển Kite 7 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,1 Tuyệt hảo
dựa trên 52 đánh giá
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