RedDoorz Plus @ Setiabudi Eight

The hot water and ac is working

This is the second time i booked this hotel throught booking.com and i choose the reservation with cash payment at hotel and i insert a correct debit card with money inside and usually work. But after 1 hour i received and email that they told if i'll not answer that email they will cancell the reservation because my card is not verificable I answer that I'm coming and that i'll pay cash. I got on flight that take 2 hour and more and when i switch on my phone I read an email that they cancel the reservation. I book again on agoda with direct payment from card but because was already pass midnight even if i choose reserve from now automatically he reserved for the night after. I went to the hotel and the staff was sleeping he check the reservation and was cancelled. I call red doorz call center and they told me to call booking and the staff didn t care just went back sleeping. All this at 1 a.m. so because wasting time i book again because i was tired ans the price got higher. After that i paid in cash because is not problem pay with card (maybe this is the problem that they cannot verify my card because there ia not card machine) the staff didn't show the room or tell what floor i just suppose from the room number that was at thurd floor, eighter told about breakfast or where breakfast is or wifi. We didn t use wifi so dont know how connection is. The room is not so clean and very small, the blank bed was not clean. The breakfast was very poor better not include breakfast.