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It was convenient to the area we wanted to visit and things we wanted to do.
The room was in poor shape. The bedspread looked dirty, the bathroom had hair in the shower, the room had a slight odor to it. We didn't spend much time in there and was "ok" for 2 adults, I wouldn't return with my children.
I don't drive and it's location is perfect for my needs. Clean and friendly and close to historic Main Street St. Charles.
Beds weren¿t comfortable, lots of noise, staff not masking properly, and not responsive with problems in the room
The bed linens and pillows smelled. No hair dryer in room. There was a messy (maybe whipped cream) outside our door when we arrived at 6PM. Lots of door slamming noise. We were very disappointed with this Best Western Plus Hotel.
Not clean. Had to change rooms because the first one was obviously not cleaned. Second room had garbage in the trash can and plastic ware at the edge of the bed on the floor. Room just looked and felt very dirty.
It was close to a lot places
The staff was kind of short
The hotel hallway smelled like marijuana. There was paint peeling from the ceiling, toilet was dirty, there was only 2 towels and 1 wash cloth and the water pressure was horrible. It said there was a restaurant and there isnâ€™t. No room service. Ter
Location and friendly staff at front desk
Sad no hot breakfast yet - did supply sack lunch
The beds where comfortable everything was nice and clean
The toilet was way to low I feel bad if someone was really tall. And it wasnâ€™t a handicap room.
Cleanliness and due to a room not being clean I was not able have a king room which is what the reservation was for.
he internet didnâ€™t work frequently.
Tọa lạc ở St. Charles, Best Western Plus The Charles Hotel tại khu vực lịch sử, cách Sòng bạc Ameristar St. Charles và Nhà hát Ngoài trời Hollywood Casino 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và báo miễn phí ở sảnh. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 496 đánh giá
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