The location of the hotel is great and the front desk staff was friendly and helpful.
When we first arrived to check in, the key card system wasn't working but they eventually got it working and we got our keys. Once we got to the room, it was a little tired and worn. The first room we were in didn't have a working TV or air conditioner and the closet door was in disrepair. The room was very stuffy. The repairman said he was going to have us move to a different room and that the front desk would call us. After some time and no phone call, I went to the front desk and the repairman had never told the front desk to move us. The front desk was very kind, helpful, and apologetic for the repairman. We were moved to another room which was better but still a little worn out especially the bathroom door which had chipped paint and was fraying on the edges. That night the room next to us was playing loud music around midnight, repeatedly waking my wife and young kids. The front desk staff was very apologetic once again and actually called an officer to the room and we never heard a peep from that room again.
My TV went on the fritz and maintenance really worked to get it working again which I appreciated. Your front desk staff Dana was so helpful to me. I don’t have a car and she got me a metro link map and suggestions of where I could go and the stops to get off at. Plus she greeted me by name whenever she saw me. The young lady in the bar and the gentleman at the buffet were very accommodating. I enjoyed my stay.
The toilet kept running constantly. The air conditioning ran inconsistently. Unable to manually adjust it
Maid didn’t empty trash replace empty tissues lock didn’t work all the time
Good place to stay
The furniture was very nice. Rooms were comfortable.?
I was not happy with the elevator. The four days I was there, there was usually one elevator that was out of service. Luckily was on the second floor, so I used the stairs a lot. Was not impressed with the restaurant. I was surprised there wasn't any bacon.
It was in great location
I liked how it wasn't too far from most things I did. The beds were comfortable. I liked that the pool was indoors in the second floor (pretty cool). & I liked the breakfast they served & the small snack area that had a variety of drinks & food u could purchase.
The air conditioning wasn't always keeping the room comfortable. It was either too cold or too warm. The front desk staff had a few unprofessional employees that seemed to be less than polite after hours when I'm sure their was a lack of management or no management at all.
Outstanding customer service
The manager Dana, was by far the greatest help. She suggested places and things to see in the city....places to eat, sightseeing on a budget.she was the best....if I come again I will definitely stay here....
Great hotel with great staff. Renovations were top notch!hitel was cleanest I've ever been to. Room was comfortable and cozy.
Parking being charged to my card then having to have it refunded since I have handicap parking. Microwave sitting on the room floor.
Tọa lạc tại trung tâm St. Louis, Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel cách Trung tâm hội nghị tổng hợp Mỹ 4 phút đi bộ và cách Sân vận động Dome at America’s Center 8 minutes phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại St. Louis? khách sạn này có khu vực tổ chức rộng 929 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 393 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Holiday Inn St. Louis - Downtown Conv Ctr nằm tại 811 North 9th Street ở Downtown, cách trung tâm St. Louis 0,8 km. Edward Jones Dome là thắng cảnh gần nhất so với Holiday Inn St. Louis - Downtown Conv Ctr.
Giờ nhận phòng là 15:00 và giờ trả phòng là 11:00 tại Holiday Inn St. Louis - Downtown Conv Ctr.
Có, Holiday Inn St. Louis - Downtown Conv Ctr có đường truyền Wi-Fi miễn phí.
Không, Holiday Inn St. Louis - Downtown Conv Ctr không có bãi đỗ xe miễn phí.
Không, Holiday Inn St. Louis - Downtown Conv Ctr không có dịch vụ đưa đón sân bay miễn phí.
Holiday Inn St. Louis - Downtown Conv Ctr cách Lambert-St Louis một quãng 20,4 km. Holiday Inn St. Louis - Downtown Conv Ctr cách Belleville một quãng 34,2 km.
Có, Holiday Inn St. Louis - Downtown Conv Ctr có hồ bơi trong khuôn viên.
Holiday Inn St. Louis - Downtown Conv Ctr đã thực hiện những biện pháp sau:
Lau chùi hàng ngày, tăng việc cung ứng các sản phẩm vệ sinh.
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