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Ổnthg 7 20185,1
The hotel upon entry was stunning. Our room was luxurious and roomy. The beds were very comfortable as we the room.
Everything that preceded after that was disappointing. When ordering hot water for tea and requesting extra tea bags (of which were free in the room to start)- we were charged $4 per bag and then were never restocked in the room. The front desk staff became intolerant and annoyed whenever I had a question about room cleaning or billing charges. I was shocked by the attitude overall. We let them know that our ceiling was dripping large amounts of water and the paint was bubbling up on the walls of the bathroom, but they seemed unconcerned. Lastly, my card ended up having an extra authorization hold on it that I had to call to have released so that my bank could release the funds back into my account. I’ve stayed in a lot of hotels and I have never had the hotel not only charge the entire amount upon check in- but not be able to split the charges upon checkin. The accounting department was helpful, but I felt like I needed to impress the seriousness of $1000 being held from my account, $140 of it that never should have been charged to begin with. For such a beautiful hotel, I would have expected better customer service for sure.
Ổnthg 5 20185,7
The location was wonderful and so was the design. It was also very clean
Some of the staff was rude. The room especially the bathroom has no ventilation.
Tuyệt hảothg 12 20178,5
Staff was friendly and efficient. The room was nice, contemporary, and clean. The bed and pillows were comfortable.
A mini fridge would have been nice. Also, there was no view from the room. From our room, we only had a view of the wall of the building next door and all of the air conditioner units.
Tuyệt hảothg 4 20179,4
What was lacking?
Access to a pool and hot tub. At least they could let you use the pool at neighboring properties owned by the same company
Tuyệt hảothg 8 201610,0
Clean, the happy hour, milk and cookies, friendly staff
1 forty pillow
Magnolia Hotel St. Louis, a Tribute Portfolio Hotel ở trung tâm St. Louis, chỉ cách Trung tâm hội nghị tổng hợp Mỹ và Sân vận động Dome at America’s Center 6 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại St. Louis? khách sạn này có khu vực tổ chức rộng 411 mét vuông, bao gồm trung tâm hội nghị.
8,6 Tuyệt hảo
dựa trên 98 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Magnolia Hotel St. Louis, a Tribute Portfolio Hotel
Những thắng cảnh phổ biến nhất
- Old Courthouse 0,6 km
- Edward Jones Dome 0,6 km
- Busch Stadium 0,6 km
- Old Cathedral of Saint Louis of France 0,7 km
- City Museum 0,8 km
- Jefferson National Expansion Memorial 0,8 km