Y tế và an toàn
Dịch vụ và tiện ích
Những việc nên làm
Hồ bơi và spa
Đa phương tiện và giải trí
Trợ năng và tính phù hợp
Không gian làm việc
Đỗ xe và phương tiện giao thông
Khuyết điểm:Don't be fooled by the pictures online. The place is dirty, with a deserted atmosphere. The front revolving door is broken. It smells like cigarette smoke, alcohol and urine. They charge a $100 incidental fee at check-in and say you will get it all back. Then you automatically get charged a $20/day 'resort fee' that is supposed to cover your amenity usage. Like the fitness center in which not one of the treadmills worked. Will never stay here again.
Khuyết điểm:Third shift housekeeping was very lax and unresponsive when we needed any extra towels.
Khuyết điểm:When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.
Khuyết điểm:Price was a bit high.
Khuyết điểm:There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense. When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service. With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.
Nhận phòng/Trả phòng
|Nhận phòng bất kì lúc nào sau 16:00, trả phòng bất kì lúc nào trước 11:00|
|Chính sách huỷ đặt/trả trước sẽ khác nhau tuỳ loại phòng và nhà cung cấp.|
Lumiere Place Casino Hotel nằm tại 999 N. 2nd St. ở Downtown, cách trung tâm St. Louis 1,3 km. Edward Jones Dome là thắng cảnh gần nhất so với Lumiere Place Casino Hotel.
Giờ nhận phòng là 16:00 và giờ trả phòng là 11:00 tại Lumiere Place Casino Hotel.
Không, Lumiere Place Casino Hotel không có đường truyền Wi-Fi miễn phí.
Không, Lumiere Place Casino Hotel không có bãi đỗ xe miễn phí.
Không, Lumiere Place Casino Hotel không có dịch vụ đưa đón sân bay miễn phí.
Lumiere Place Casino Hotel cách Lambert-St Louis một quãng 20,9 km. Lumiere Place Casino Hotel cách Belleville một quãng 33,5 km.
Có, Lumiere Place Casino Hotel có hồ bơi trong khuôn viên.