Ranna 212

The beach is splendid, very quiet (30 min from Tangalle), as we were on honeymoon, it was what we where looking for. The swimming pool is nice. And there is a Jacuzzi. Good massages. Rooms have balcony and air cond. It's a must have! The waiter at beach bar/restaurant was very nice to us, and we had a lovely table upon arrival for our honeymoon. Comprehensive management.

This hotel should have a great potential to be a nice resort, but it is turning old. Refreshment is highly needed. More a club than a hotel, very loud (and unsuited) techno music all day an untill late at night. Food. Really need to improve that point, as it should be easy to offer fresh and tasty food in Sri Lanka. Room cleaning : rooms where cleaned (fresh smell, bed nicely done etc), but bathroom was full of mold, that could be easily removed. Lots of stray dogs. We love animals and the dogs are nice, but in a 4* hotel it is not suited, even more while having dinner.

The best thing about this hotel is the beach. Every day there were only a handful of other people, most hotel guests seem to stay by the pool. The rooms are spacious and pool is nice, a few more loungers would be good as we were never able to get one (most reserved by 8am)

The staff are not well trained, very little information given on check in meaning we had to keep going asking simple things such as 'what times breakfast'?! The buffet breakfast was covered in wasps every day meaning only 1/3 of it is edible. There is an a la carte menu in the evening however when we asked for a menu we were told no 3 times that it was only buffet until they finally gave in and gave us a menu. One night the pasta came wrong (pesto not tomato) and after sending it back it returned as the same pasta with another sauce put on top as well! Unacceptable but they would not make another correct one. Our air conditioning unit poured water on the floor and our toilet broke leaving the bathroom flooded and filthy, and the room filthy with the repairmens footprints in toilet waste! And it didn't get cleaned until we went back and asked after a couple of hours. Could be a great hotel if it was run better.

Only the Location

* Rooms were not cleaned & floors were not mopped well. It was sticky to the feet * Bathroom was not clean & not maintained well. There were broken lock & bathroom items can be seen * Bath rugs were not there & When we asked it, answer was not available at the stock & didn't receive from the laundry * One of wall switch was placed near to the bed. It's really dangerous for Kids. * Wifi connection was super bad. * Dinner cost is 16$. but nothing. * At the breakfast - lots of fly insects can be seen & most of them were inside the meal plates