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Far away from the sea. Small family rooms, not worth paying for. Loud music. Bad for family couples with children. No knowledge of English. 3 stars the upmost. Low variety of food. Oil refinery in sight, sometimes odor.
Large pool,wide range of food,local to shops & local transport,Reus airport 20mins by taxi,very clean hotel.
no tea or coffee making utencils in rooms, no iron in hotel for pressing clothes,
I have stayed 2-nd time in the hotel and still enjoyed the high level of services and stuff readiness-to-help, especialy in the restorant, bar and front desk which have even been improved since 2007. Also La Pineda is a kids friendly place which helps a lot.
Mini clud could be improved. Stuff was friendly but not proactive and not always followed the anounced schedule. Also was difficult to predict the time the room will be cleaned.
The entrance and reception area was very grand.
We had specifically booked for the indoor pool and gym facilities but on arrival discovered that all facilities were closed on a Monday which we had not been made aware of. It is close to airport but extremely expensive to get there by taxi approx 35 euros. The information centre at airport were most unhelpful about information regarding the airport shuttle and we were not given any further details when making a booking about how to go about booking aiport shuttle even though we requested that we needed it.
Very clean rooms, helpful staff, hotel central for getting about and the beach.
The pool was too cold, being charged for the indoor pool/sauna, the food wasnt always hot.
The hotel was very clean and with tennis courts,paddleballball courts,football area,indoor swimming pool and leisure centre there was always something to do when the sun was not shining and we could not go to the beach or lay by the pool.The daily kids club activities entertained the kids all week aswell.
The only negative thing I would say about the hotel is reguarding the hotel bar.We were not staying all inclusive but it seemed most of the other guests were.This led to large ques at the bar as the other quests were making full use of their all inclusive bar tab.The bar staff were unbelievably and it seemed deliberatly slow possibly as a means to stop quests abusing their all inclusive bar tab.
the kids entertainers were very nice,the check in staff were very pleasant, the restaurant staff were amazing my father in law in celiac and they were fantastic with him, the bar staff were also great
the bedside lamp had a broken bulb left in it which was very dangerous as it was smoking
the bedroom were excellent and the bathroom v/good, the maids did a very good job.
the hotel was very good as a hotel but the location is terrible , with the windows open one had the delightfull smells from the oil and gas terminals, the area in general is very shabby, the hotel was built frankly in the wrong place,it is a shame as the front and the entrance are very grand. the " restraurant area" is much as one would have expected a few years ago in a "Butlins Camp".
services, staff and restorant
Entertiment group and activities, Hotel facilities and infrastructure for the kids, Friendly and easy enviroment.
For the people who want to get to sleep early (before 24:00) it was almost impossible due to high decibell sound , you forced to pay for many facilities that are usually for free in other hotels (seif, towels, indoor pool, fitness gym) but thanks to the hotel staff u,ve noticed about that before.
Tọa lạc ở Vila-Seca, Ohtels La Hacienda gần bãi biển, cách Công viên Giải trí PortAventura World và Công viên nước Aquopolis Costa Dorada 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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