Thành phố Atlantic Khu nghỉ dưỡng

Ưu điểm: The views from some of the rooms, as well as the spa facilities are beautiful, as they face the Atlantic City casino strip and the ocean. The spa services were exquisite and the decor of the spa itself is beautiful. It is not a long walk from the casino entrance to the check-in counter, nor the hotel rooms, which we really appreciated. The rooms themselves were clean.

Khuyết điểm: The front desk team at the Borgata check-in desk were not really the most helpful, as they had trouble with basic check-in - ie. checking in a spouse without the person whose name was on the main reservation being present. They also were apalled at a request for a room with a view if one was available, which was unsual. I would have understood if there wasn't one available, but they scoffed and didn't even tell us whether the assigned room had a view or not. It's not a big deal but the attitude given really impacted the customer experience. Also, the furniture in our rooms was chipped in several places which is quite the opposite of the modern, clean aesthetic of the rest of the hotel.

Ưu điểm: The experience

Khuyết điểm: No

Ưu điểm: Some of the staff were very friendly others were rude. I had a service dog with me and they were very rude dispite the fact that I let them know this ahead of time. Starbucks staff at the Starbucks in the property were amazing!

Khuyết điểm: The room had stains on the carpet. The Furnature was scratted the lampshade was broken. The rooms were not nice for how much you pay to stay there. Outdoor pool was rarely open. I would not stay here again.

Ưu điểm: There was night service available if you call housekeeping

Khuyết điểm: The decor in the room seemed dated and in need of a refresher. The rooms are small.

Ưu điểm: Room extremely clean. Entire staff is friendly !

Khuyết điểm: Room price

Ưu điểm: Pool

Khuyết điểm: Service was poor room was dirty no one answers phones couldn’t order room service both days !

Ưu điểm: The staff was great. The restaurants servers were very friendly which is good.

Khuyết điểm: I was a little upset about the pool area. One day there were no towels or chairs available and some patrons were just kind of lingering in the chairs not using the pool. The pool itself looked way bigger in pictures did not expect it to be 3 Ft all around.

Ưu điểm: The shower was amazing! The bed was so comfortable and the pools and spas were just spectacular.

Khuyết điểm: little pricy but I was there for a Rob Thomas Concert so I didn't care.

Ưu điểm: I got to swim in all the pools

Khuyết điểm: Tobacco smoke in the air even walking around the casino. Wish I had never left the Water Club.

Ưu điểm: Pillows and bed were so comfortable...

Ưu điểm: Stylish, high quality rooms, easy access to Borgata casino and restaurants, great views from rooms

Ưu điểm: What a beautiful property. Restaurants were amazing and the staff at the hotel and at the casino were fantastic. Best place I’ve ever stayed at

Ưu điểm: Very clean and friendly staff good location

Khuyết điểm: That I booked an extra night but had to leave and couldn’t get my money back from a night or day I didn’t use very unfair to disabled people

Ưu điểm: The pool, ice cream sundaes , nice staff, comfortable beds

Khuyết điểm: The elevator is crazy especially on weekends. However the staff was great and put us on the 8 floor Pool was on the 6th floor . Our daughter has Down syndrome and they were accommodating.

Ưu điểm: The room was very spacious and kitchen was nice. The hotel was close to the beach.

Khuyết điểm: I had issues before I even got to the hotel. For a room that fits 6 people I was only allowed to park 1 vehicle, a standard car only fits 5 so I was expected to have a 7 seater car apparently. After arguing they allowed more than 1 vehicle. At check in, I once again had to argue and show the text messages between the other employee before I was allowed more than 1 vehicle. It did not end there, when my party came to park, valet told them that the 1 vehicle parked and they were full and to leave. No communication between staff members clearly. At this point, I had to walk down 12 flights of stairs because the elevators did not work properly and confront front desk again. Eventually that was settled. The elevators all weekend barely worked and took 20 minutes to wait for one to come to your floor. I told the staff and they offered late check out for the inconvenience, but once again no communication to staff since I was woken up at 9:45 and told I have to check out now. The whole place is backwards and the staff members do not communicate at all.

Ưu điểm: Having the bedroom was nice. The kitchen is an added plus though we did not use it.

Khuyết điểm: You’re going to have the typical time share scam pitch. We ate the money and didn’t go. We were here far too short to consider it. Careful with your searches too. It wasn’t until we expanded our search to start at the outlet area did we realize there was more than bad pizza and restaurants in casinos

Ưu điểm: The suite was like home equipped with everything you need. The location was great, and I like it had a kitchen to cook. Was very comfortable and clean. It was very close to the broadwalk.

Khuyết điểm: I didnt like that the elevators took too long to come. And that the hotel didnt have a outside pool. And also, a late check out.

Ưu điểm: The rooms were perfect for what we needed and a good location for where we wanted to be

Khuyết điểm: The staff was extremely disorganized and did not seem willing to help us as guest or each other. Also they call early in the morning about wrist bands that we already received the night before. The caller was the same person who handed us the wrist bands

Ưu điểm: Location.

Khuyết điểm: Room was worn out ie carpet, toilet, shower, closet doors.

Ưu điểm: Everything!! Really wish I could own a timeshare with this hotel!

Ưu điểm: The room was amazing and comfortable

Khuyết điểm: Everything was fine

Ưu điểm: Bed was amazingly soft, room was very clean, so much space, and I loved the bath tub in the room. Great hotel overall.

Khuyết điểm: The elevator was extremely slow during the day.

Ưu điểm: My 1 bdrm deluxe was huge. My family loved staying here for a week of summer fun at the jersey shore. Super friendly staff that handled all our needs from the moment we checked-in. Excellent security team aswell who made our stay feel safe. Also your literally down the block from the beach boardwalk an rides. I will definitely book again!

Ưu điểm: Very clean! The location was absolutely perfect. I loved having our own kitchen, it was like a home away from home. We had friends stay with us one night, and the pull out couch was perfect.

Khuyết điểm: The biggest downfall was being on the 17th floor and the elevators taking at least 15-20 minutes. Most of the time we took the stairs. Also i think the parking for guests should be a lower rate.

Ưu điểm: The location to beach was great. Room was very spacious. Included in resort fee is voucher for free self parking, $9 credit for continental breakfast which we applied to the $19.95 breakfast buffet. Free 2 chairs and umbrella rental set up for you at beach.

Khuyết điểm: Place is huge. Could have used a map of place. Spent a lot of time trying to find our way around hotel. Also, was not sure what was included as a guest. Had to find out everything ourselves. Also tried to go to buffet dinner at about 8 pm only to find out that it shut down at 8. Plan to go to dinner early if you're going to leave the hotel...long waits everywhere we went. Ended up back at Caesars Phillips Seafood sometime after 9 pm. Only place that didn't have an 1 hr 1/2 wait.

Ưu điểm: Very good

Ưu điểm: The beds were comfortable as was the room. Plus the housekeeping was good.

Khuyết điểm: The main buffet closed at 8 pm. Far too early. The rooftop pool was too small as was the hot tub.They closed at 6pm at night. We ate out. Not enough variety in the place. Also having to use a key for the elevator was a bind. Not much to do at Caesar’s.

Ưu điểm: The best part was when they said we don't have your room so we're upgrading you to a king suite!

Khuyết điểm: Had a hard time finding front desk but the room was worth it!

Khuyết điểm: The room that we had reserved and paid for was not available. We were put into a smoking room that was not large enough for 4 adults, very disappointing

Khuyết điểm: What I didn't like about staying at Caesars Hotel and Casino, was the fact that they didn't provide free Breakfast nor did they have complimentary water in the room.

Ưu điểm: Felt safe

Khuyết điểm: The room was outdated.

Ưu điểm: not too much!

Khuyết điểm: WE ENDED UP LEAVING AT 1:30AM BECAUSE MY NIECE WAS BIT BY A BEDBUG!! THE VIEW OUT OF THE WINDOW WAS A BRICK WALL!! I AM WAITING FOR MY MONEY TO BE REFUNDED TO MY ACCOUNT!!

Ưu điểm: Our room was upgraded at check-in to an ocean view room. Seeing the ocean 1st thing in the morning was nice. Proximity to the Central Pier, boardwalk, and shopping. Gelato was amazing! All of the staff were very nice...especially the bell man Carlos, he was very kind and full of information.

Khuyết điểm: The bathroom had a sliding door which meant very little privacy while using the facility. Not the hotel's fault but on one of the nights, when we came out of the elevator, we were overwhelmed by the smell of weed. Not what we were expecting on a non-smoking floor with children.

Ưu điểm: Nothing of note stood out. The shower was decent.

Khuyết điểm: Staff unfriendly the entire hotel smelled of cigarette smoke even the non smoking rooms.

Ưu điểm: The value of my money. That's why I chose it, among the other hotels near the boardwalk. And, it's near the beach. So after we went to the beach for two days, we can easily walk back to our rooms. The lady on check out was amazing. I wish she was there upon my check in.

Khuyết điểm: When I booked, i put the number of my family. So I got a double queen. I thought maybe there's a sofa bed. When we went to the room, it's only the beds. There's no sofa. And when I requested for an extra cot, the front desk said it's a fire hazard to have it coz we have double bed. So, why did they give me that room. The front desk at check in seems surprised when I asked how many beds, that there are 3 kids and my husband and me. So, at the end, my husband just slept on a small chair and cushion seats. Lots of unfriendly staff, like those at the rewards center. They screamed at me because my kids were there. And, it was my first time. The kids were with me coz we were on our way back to our room. I guess I don't need rewards. I expected more with its name.

Ưu điểm: Location

Khuyết điểm: They had requested money for everthing. I called the fronnt desk and asked for the 1 cutler set they said i$5 for set and $5 for service fee. I stayed 3 days and i asked to be clean my room they again asked money. I requested them to take the garbages and again they asked for money. I travelled 50 countries and i had stayed in 5 star hotels i never ever came across such thing. This is ridiculous and weird. Additionally, when i went to the beach and i asked for chairs and an umbrella , this time they asked me a gambler card which i did not have cos i am against to gambling game. In the other hand , eventhough if jhad liked it , i would not have prefer to play while my kids with me . I Never ever will not be going there.

Ưu điểm: The hotel is one of the smaller ones in Atlantic City but is a nice size an easy to get around with plenty of eating options to cater for all tastes. The hotel was on the clean side for a Casino with the rooms looking like they had recently been renovated and in a clean and tidy state on arrival. The pool area is excellent with plenty of beds along with a small pool and hot tubs to use. I would highly recommend both the Italian restaurant Grotto and the steakhouse Vic and Anthony's which where both excellent.

Khuyết điểm: My main drawback if you like gambling is that the casino and slot machines are very tight compared to other casinos visited so if you are looking to gamble I would advise using one of the other casinos. There isn't a whole lot of things to do in the Marina area and while the Jitney's are regular and fairly cheap at $2.50 a ride it is the hassle of catching one to the boardwalk each time you want to visit there.

Ưu điểm: All of the staff was very kind. The clean up crew was very kind and cheerful.

Khuyết điểm: There was spill marks in the end table and the bathroom door.

Ưu điểm: Updated room, clean, and great view of the marina. The hotel also gave use a double bed room at our request instead of the king bed the deal came with.

Khuyết điểm: Casino area is a bit outdated.

Ưu điểm: The pool, the bed and the lady who checked us in were excellent.

Khuyết điểm: No continental breakfast and coffee in room was bad!

Khuyết điểm: The hallways leading to our room which was at the end were never vacuumed for three days. Very dirty! Very bad impression.

Ưu điểm: THE DECK !!!

Khuyết điểm: Hall Way Carpet needed a little vacuuming ..

Ưu điểm: One positive thing that stood out to me was, the professionalism of some of the employees. The one that stood out to me most was a female employee working at the registration desk for the 24 K Select Card. However, I do not have that employees name. I did not think I would need reference her for be pleasant and professional. I Also witnessed the only female employees working at the lobby hotel desk being firm, professional and respectful with customers who were presenting a significant challenge to providing top quality services.

Khuyết điểm: To start, my wife and I booked last minute online to stay at the Golden Nugget. That was easy through a third party online venue. When we arrived at the lobby front desk for check-in, we waited more than 20 minutes to register for our room with only two parties ahead of us. This was due to only one front desk personnel attending to check in’s. As we waited to check in , customers arrived and started occupying the only other available check in line. The line was labeled as Elite Members. My wife and I waited as people arrived and were serviced ahead of us, while one front desk employee attended to them. Eventually a male employee shadowed by a female employee occupied a registration terminal and voiced, “I can help who’s next.” My wife and I were relatively new to the experience of booking a stay at an Atlantic City Casino Resort. I say relatively new, meaning the last time my wife and I stayed at an Atlantic City Casino Resort was over nine years ago. Overall our experience was not very satisfying, other than my wife and I were just happy to have a chance to get away due to our current circumstances.

Ưu điểm: The marina music

Ưu điểm: Friendly

Khuyết điểm: Cleanliness.. French fries in hallways overnight into the next day late afternoon. Vomit in men’s bathroom for few hours.

Ưu điểm: Not alot.

Khuyết điểm: Everything. Run down. Filthy. Not a single server. Loud people in hallway. pitbull dog walking around with owner on the deck. i dont like animals. bar staff not friendly or wanting to wait on u. dirty as ever. smells like mold!! i give it a 2.5.

Ưu điểm: WE ate at the hamburger joint and the food was good. My grand daughter and I had a milk shake there and they were yummy!

Khuyết điểm: The casino is far from the beach and the bus ride to the beach was expensive

Ưu điểm: The staff was great. Hotel was clean. Pool and hot tubs were amazing.

Khuyết điểm: The club closed inside the casino. Hopefully they can replace it with something else.

Ưu điểm: Location. Right on the boardwalk was very nice.

Khuyết điểm: Front desk lady who checked us out was rude and dismissive.

Ưu điểm: The place is always clean and the staff is always friendly and courteous.

Ưu điểm: Location.

Khuyết điểm: Smelled like rug shampoo, beds too small, rewards cards wouldnt work, ru and rude security staff and threatened my daughter. Will not go back.

Ưu điểm: It was at a good location where most things are walkable and the bed was comfortable.

Khuyết điểm: You have to pay extra for wifi (per day), pay for parking, pay extra for room service, the view was another building, the gym does not open until 10am, and there is no microwave.

Ưu điểm: Ocean view

Khuyết điểm: Love it

Khuyết điểm: Front desk agent was argumentative. Our room was not cleaned as per our request but housekeeping said they cleaned it and desk agent acted like we were lying. We were charged for internet when only one person was in second room. Again, desk guy made sarcastic remarks to us, and used the word “love” while addressing me, which was inappropriate. It seems different services are padding the bills and customers are stuck paying for them.

Ưu điểm: the hot tub in the room was awesome

Khuyết điểm: A little outdated

Ưu điểm: The restaurants were awesome. Fun. Great food and friendly staff! Also the location was perfect !!

Khuyết điểm: Pool and fitness center should both be free and opened 24 hours like 99.9% of all other hotels. That was a puzzle.

Ưu điểm: Dunking c Dunking In donuts

Khuyết điểm: It was a little to cold in the room.need better TV channel

Ưu điểm: Comfortable bed, lovely jacuzzi.

Khuyết điểm: No microwave or safe.

Khuyết điểm: They charged $5:00 per person for the pool & $10:00 to use Basketball court for an hour. I have never paid to use the pool. It costs me $25.00 for me & my family to enjoy the pool. Plus my grandson was almost electrocuted by the pole lamp in the room. He was turning the light on & it singed his hand we had to run his hand under the cold water. Thank God it didn’t kill him. No decent place to have breakfast in the morning. Not enough restaurants!! Won’t be going back there again!!!

Khuyết điểm: The fact that there is a fee for the pool which belongs to the hotel.