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|Thành phố Traverse Cherry Capital|
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Tốtthg 7 20208,0
Pool was closed, construction
Ổnthg 7 20206,0
Room was quite small, very close quarters.
Kémthg 6 20202,0
I feel we should have a free " do over weekend"
When we checked in to the hotel, we were not told there was limited room service, so we were surprised when when we didn't receive room service, we found Erica in the hall she gave us everything that we needed. Funny she too was unaware of this change. We later found out that she had worked 13 hours that day. Hats off to Erica. The thermostat in our room didn't work properly our room was either 66 degrees or no furnace/ac. On Sunday they were able to reset the thermostat. The bathroom doors were barn doors, only one of them worked. So we could NOT close the bathroom door. In the bathroom the shower divirter didn't work so that my 82 year old mother had to go shower in another room. This would have been acceptable, however, they sent her to a DIRTY room to shower in a room before it had been cleaned. REMEMBER COVID?? We can't eat in the lobby, COVID, face masks, COVID all that stuff. Remember all that? The manager sent an 82 year old woman into a dirty bathroom to shower because our shower didn't work. My mother objected to this, so in her nighty she went down to the desk to ask for a clean room to shower in. The cleaning girl ERICA was fantastic. made sure that my mother had a clean bathroom to shower in and was so wonderful. She did EVERYTHING in her power to make sure our 'experience was good'. She is young, however your manager, Sue could certainly learn a lot about customer relations from your cleaner Erica. We found the breakfast not edible. We do however have a suggestion, hard boiled eggs, cheese (even cheese sticks) a NON-surgary roll and butter or jam. More of an European breakfast, not just sugar. Then I tried to call and have been on hold for 25 minutes.
Ổnthg 6 20205,0
The bed was clean
The place was under construction,and they never told us they wasn’t serving breakfast do to covid-19 . And paid a premium for basically nothing special.
Tuyệt hảothg 5 202010,0
The location and unfettered access to the view of the Bay!
The whole Covid19 thing is awful, but that was not the property’s fault.
Tọa lạc ở Traverse City, Hampton Inn Traverse City gần sân bay, cách Vịnh Grand Traverse vài bước và cách Phố Front 4 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ nhận phòng cấp tốc. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 96 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Những thắng cảnh phổ biến nhất
- Traverse City State Park 0,6 km
- East Bay Park 2,1 km
- Dennos Museum Center 2,9 km
- Boardman Lake Trail 4,3 km
- Clinch Park 4,9 km
- Traverse City Golf & Country 5,1 km