Khách sạn ở Toronto nằm gần Royal Alexandra Theatre

Ưu điểm: The property was great, we loved it

Khuyết điểm: There was a 4 am fire alarm bell and the fire dept was called, we were on the 26th floor, it was very traumatic and stressful as we didn’t know if the building was on fire and if we were going to die; it was very stressful getting down 26 flights. Also the elevators were packed when we were cleared to go back up and I have a fear of elevators. Yes it’s not the hotels fault but by the time we returned to our room it was 5:30 or so and there was no going back to sleep as it was so stressful and the next day we missed a bunch of activities we had planned. I asked the hotel for a discount for that night and was told no. So I paid for a full price stay on the night we were torn out of bed in the middle of the night and this event impacted our stay dramatically. Not happy we didn’t get a discount and or a free nights stay for the horrible inconvenience.

Ưu điểm: Location was good but hard to find parking entrance it was not well marked

Khuyết điểm: Found the pool was a bit lacking in size and could use an update

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Great location

Khuyết điểm: The room wasn’t ready until 5:20 pm.

Ưu điểm: location was great

Khuyết điểm: There was not enough communication with staff...I know it was probably an isolated issue BUT we were in a middle of fire alarm at 4am and were following instructions to proceed to evacuate and then after 32 flights of stairs...alarm was shut off and and was said all clear.. My legs and back were hurting from that and runied the remaining of the trip

Ưu điểm: One of the best breakfasts I ever eaten at a hotel. Delicious cocktails at the bar. Clean and beautiful room, the view was excellent and the location was really good. Very kind staff.

Khuyết điểm: Can’t say anything bad.

Ưu điểm: Location is perfect, of course. Room is big enough, well equipped. Bathroom is spacious.

Khuyết điểm: In the room on the 10th floor facing railway tracks, you still can hear trains early morning. Even A/C set at 21-22°C made the room cold, had to switch it off. Price is on a higher scale, I assume because of location.

Ưu điểm: View

Khuyết điểm: The air conditioner would automatically turn on, so it was kinda chilly

Ưu điểm: the bathroom

Khuyết điểm: the included breakfast was awful especially the eggs

Ưu điểm: Amazing service , great employees Wonderful service , got the early check in like I wanted . Employees were wonderful really had me thinking about staying another night . Will definitely come back .

Khuyết điểm: Just wished the bar opened longer on weekends

Ưu điểm: Awesome view of the city from our room. Rooms were spacious and the restaurant food in the hotel was good and reasonably priced.

Khuyết điểm: Everything was great.

Ưu điểm: The staff are very courteous, the Char bar staff are well versed in mixology, the rooftop addition is classy, and the hotel is in close proximity to some really fun places including the CN tower, Rogers Centre, the aquarium, and the Steam Whistle Brewery!

Khuyết điểm: The towels were okay but we would have preferred them to be larger and softer.

Ưu điểm: great

Khuyết điểm: no

Ưu điểm: The hotel was good

Khuyết điểm: We were charged for items that we did not have I took this up with the staff at the hotel they told me that it would be sort and a credit back when I got home they had charged me even more money for items that I did not have. Very poor service from a hotel that say it has high standards

Ưu điểm: Clean Hotel, courteous staff, minutes from huge shopping mall. Good restaurant and Starbucks in hotel lobby.

Khuyết điểm: A bit crowded, but never really felt it because it’s lobby is pretty spacious

Ưu điểm: Excelent location and breakfast

Khuyết điểm: all is with feather. Is an old construction. The valet parkin was so rude

Ưu điểm: Location was great and we had a view of the CN tower.

Khuyết điểm: Check in took a very long time, the line was very long and they only had 2 people checking people in and one of them seemed like they were new, so it took them a long time to check anyone in.

Ưu điểm: Loved the room, the friendly staff, the views, the food in the lobby restaurant, the wonderful glassed in waterfall in the lobby with a pond and ducks and an urban beehive project, with tables everywhere to watch the water or work or people watch, and just the general atmosphere. Slept well - the hotel was also quiet - not a lot of door slamming (they don't have those awful automatic door closers that slam doors loudly or loud housekeeping staff in the morning). I moved to the Sheraton mid-vacation from another hotel which had no functioning wifi and a malfunctioning elevator that could be heard screeching audibly from my room, and I'm so glad I did. The Sheraton figured out a room for me on short notice, got me into it before normal check-in and then were able to give me late checkout as well. Saved my trip. A+

Khuyết điểm: Not a single problem

Ưu điểm: Very kind staff, fast lifts and extremely comfortable beds.

Khuyết điểm: The windows insolation - one can hear the noise from outside.

Ưu điểm: Love the location as it's connect to the Mall. Easy walk to Husband Bay through the path.

Khuyết điểm: Would be great to have breakfast included in the price

Ưu điểm: Everything was Excellent

Khuyết điểm: Nothing

Ưu điểm: Check in and check out staff were amazing. Location is great.

Khuyết điểm: Old furniture, smelly bed linen and pillow covers. Breakfast buffet below average in variety and quality. Eggs station is very poor in quality and hygiene.

Ưu điểm: Close to everything comfortable beds

Ưu điểm: Location and services around it.

Khuyết điểm: The stuff were highly unfriendly. I also wanted to let them know my partner would be arriving before me and they were absolutely useless and not customer service oriented when it came to adding my partner's lady name to the reservation.

Ưu điểm: Close to RR station and in the heart of downtown

Khuyết điểm: Too old-fashioned and over-priced.

Ưu điểm: Room amenities.

Khuyết điểm: Entry required stairs. Difficult if you have bags and no bellhop is available.

Ưu điểm: Beautiful lobby.

Khuyết điểm: Room A/C heating couldn't regulate properly.

Ưu điểm: Every thing was just fine

Ưu điểm: Location was key, but we really enjoyed the restaurant choices, the beautiful decor and the bed linens and towels. Room was extremely quiet from both outside and hallway noise.

Khuyết điểm: Bathroom is tiny with no place to keep toiletries. Fortunately, plenty of room on closet shelving to store items, but somewhat inconvenient to have to keep going back and forth.

Ưu điểm: The Gold Lounge was exceptional. Food and drink were top flight.

Khuyết điểm: Nothing

Ưu điểm: The location is perfect being directly across from Union Station and very central to all the destinations we had in mind.

Khuyết điểm: We were placed in a room next to the housekeeping staff storage space so sometimes it was quite noisy with carts being restocked. Also, the bathroom was VERY small as it is an historic property. Although the bathroom had been upgraded I believe it is time for them to remove the old bathtubs and replace with tiled stand up shower facilities. That would be more fitting for the calibre and cost of a property such as this one.

Ưu điểm: Location was perfect for TIFF (2 min walk to the festival location). Renovated Lobby is spectacular. We had drinks in all 3 bars, Reign, Clockwork and Library Bar. All were luxurious, sophisticated, wonderful ambiance reminiscent of days long gone just people watching and relaxing. And all 3 locations had live entertainment. Charcuterie and cheese board at Reign perfect for sharing and great value.

Ưu điểm: The building and location are excellent. The staff and hotel lobby were very nice.

Khuyết điểm: The.building is beautiful but the room wasnt up to standard. The bathroom was definitely not to the standard of a hotel of this caliber. The vent hasn't been cleaned in a while and was black with mold and dust. Expensive for the quality of room. More in keeping with a 3 star. .

Ưu điểm: Really nice location near Harbour and CN tower. Nothing is too much trouble. Spotlessly clean. Friendly staff. Great breakfast and dining options

Khuyết điểm: Nothing

Ưu điểm: Dear Sir, I have already requested for refund because i did not use property.Because my visa is still pending with embassy.Please get my refund please. Fairmont Royal York Hotel 5 nights in Toronto 18 Aug - 23 Aug You only have until 22 September 2019. Regards Tahir Imran

Ưu điểm: Character and cleanliness. Room was fantastic and the staff were great.

Khuyết điểm: No

Ưu điểm: no wonderful view from the roof of the city late at night it was a great deal to relax in the dual hot tubs and enjoy the video screen on the walls It was very exciting you know very large city like this

Ưu điểm: The rooftop hot tub Clean and spacious rooms Citrus restaurant was very pleasant experience with awesome staff

Khuyết điểm: Noisy air conditioning Huge pillows were uncomfortable

Ưu điểm: good location. Quite place. Nice and efficient staff at the front desk.

Khuyết điểm: Limited offer at breakfast ( no cheese and / or ham) .

Ưu điểm: Staff was very nice and helpful for city advice and warm welcome

Khuyết điểm: Very noisy during the night, we could hear other people talking from the hall and other rooms :( bathroom could be renovated

Ưu điểm: We were upgraded on arrival to a fantastic room, split over two floors. Room included kitchen area, seating area and shower room with bedroom and second bathroom on upper floor. There was also a balcony where we could sit and enjoy our morning coffee - Nespresso coffee no less! Pity we were only staying the one night!

Khuyết điểm: We were slightly taken aback by the bar prices for a couple of beers.

Ưu điểm: Comfortable. Gluten free diet provided

Khuyết điểm: Nothing

Ưu điểm: Excellent city view in the room as well as on the top roof terrasse. Great service, convenient location. Will consider it again if come back to Toronto.

Khuyết điểm: The rooms are very outdated. The location is not in a good area. Definitely not 4 star.

Ưu điểm: The location was central and the staff were very nice and welcoming.

Khuyết điểm: Nothing

Ưu điểm: Location very convenient but the surrounding neighborhood had some issues. Turned out to be very centrally located that allowed us to walk most places. We received an upgrade and the room was fantastic. Staff were helpful and the Hotel had a nice pool and gym.

Ưu điểm: They could not accommodate my request for early check in. So they upgraded the room. The hotel was very clean. There was an nespresso machine. 2 water bottles Water was available. Slipper and robes provided. The staff were pleasant.

Khuyết điểm: It was seemed a bit overpriced. Possibly back in the day this hotel was worth more. Now it’s a bit outdated and the area was rough after dark. It wasn’t the worst but the jacuzzi was a little off putting. I felt like the price I paid could have been more luxurious. I have stayed in holiday inns that were nicer.

Ưu điểm: Nothing much to say it is bad bad stay

Khuyết điểm: Poor reception . Poor rooms. Internet is slowwwwww TV is boring It is OVER RATED HOTEL

Khuyết điểm: Parking $

Ưu điểm: Great location. Friendly staff.

Khuyết điểm: NA

Ưu điểm: Great location in the city and the rooms are much bigger than average. The pool on the roof is really nice and a perfect spot to escape the crowds and relax in the sun. A very nice welcome from the team at reception

Khuyết điểm: Bathroom as a whole was a little aged and hadn't been cleaned properly but everything worked just fine

Ưu điểm: I enjoy the atmosphere of the restaurant. Food was very good also. Service was awesome. Thank you very much. Room was great size and very comfortable. We loved the view of the city.

Khuyết điểm: I was hoping for a bottle of champagne for our honeymoon. We only had one towel in our room and had to call for room service when we arrived.

Ưu điểm: Ray & Kishor were very helpful. Top Guys!!

Ưu điểm: Location near the CN Tower outside pool up on the 17th was a good feature

Khuyết điểm: WiFi took ages to log into

Ưu điểm: Location is good

Khuyết điểm: The elevators were extremely slow. Staff was extremely unattentive throughout. They acted quite bored and didn't ask anyone if there was anything they needed.

Ưu điểm: Comfortable bed. Quiet.

Khuyết điểm: Our bathroom sink was dirty. Head not been cleaned.

Ưu điểm: Location

Khuyết điểm: Cost for parking charged by third party.

Ưu điểm: My sister, 7 year old niece and I stayed at hotel over night over the labour day wkd. I picked hotel due to location and rooftop pool. We had breakfast via room service and used the pre order card that you place on door in evening. Everything was great!!! Room was clean, hotel well maintained and staff super helpful!! Thank you!

Ưu điểm: Nice size rooms. Good bed. Nice personnel at the bar.

Khuyết điểm: Glass window between bathroom and bedroom. Everything felt a bit outdated.

Ưu điểm: Service, Breakfast was excellent. Pool on the roof great fun.

Khuyết điểm: room overlooked construction site. The toaster for breakfast was the same as toasters worldwide. Inadequate and slow. When will some clever person invent a quick toasting service for hotels?