Khách sạn ở Toronto nằm gần sân bay Toronto Public Library

Ưu điểm: Service and cleanliness

Ưu điểm: Luxurious, great location, clean, and truly felt like royalty staying here.

Khuyết điểm: They originally put my husband and I in a room with 2 beds when we specified at booking that we wanted 1 king. However, they were quick to resolve the issue.

Ưu điểm: The staff was awesome. Very accomodating and friendly. They made the stay very enjoyable.

Khuyết điểm: The colour scheme is very drab and the rooms are a bit depressing.

Ưu điểm: Great location

Khuyết điểm: The hotel is need of an updating. Old and dark. Our room had a noising HVAC unit that kept us sleepless. Nice staff, but no one does well with no sleep.

Ưu điểm: it was nice the rooms were nice. change rooms at pool area were very nice. staff were friendly and helpful.

Khuyết điểm: pool itself was a little dated. gym was being renovated at time of visit which was inconvienent.

Ưu điểm: The location

Khuyết điểm: The parking was pricey

Khuyết điểm: There was this very loud fan’s noise coming from outside that was annoying. Glad i was too tired and was able to fall a sleep, otherwise i would change the room.

Ưu điểm: An excellent hotel, with large rooms, very comfortable beds, modern bathroom etc. Also good pool on the top floor,with glass roof, and view of the CN Tower. Friendly staff, and pleasant dining room. Valet parking service to be recommended.

Khuyết điểm: Strange to have a set/a la carte breakfast, when most hotels now have a breakfast buffet, although what was offered was indeed good. Unfortunately, Bloor Street was a construction site, which we had not known, and this made access very difficult.

Ưu điểm: The bed is very comfortable, location is nice.

Ưu điểm: Efficient, friendly and unobtrusive service.

Khuyết điểm: The Breakfast service in the Dining Room was vey poor. Long wait for anyone to serve the very slow service for Coffee and Juice then again along wait for the Meal then service got real bad as no one came around to check if we needed anything

Ưu điểm: The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.

Khuyết điểm: I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card from all the staff, no flowers, no cake but a chocolate corn on the cob thing! No idea what that was about. Reception staff stock answer to local information was that they're not from Toronto so didn't know. Disappointed with the service. Didn't speak to management as it appeared I was speaking another language so gave up.

Ưu điểm: Despite the efforts from the staff, you have to avoid this hotel at any cost.

Khuyết điểm: Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.

Ưu điểm: The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay.

Khuyết điểm: Cable tv sucked. Some of the channels were stuck or didn't have sound. Wifi went in and out. The breakfast buffet is just the same thing every day. They should mix it up a little, like french toast one day and waffles the next. The couch and original pillows on the bed were really hard. Had to request other pillows to sleep on.

Ưu điểm: Very nice inside and staff was very polite and helpful

Khuyết điểm: didn't see a bar where we could have drinks One of the hot tubs was not working

Ưu điểm: Good looking place. Good facilities.

Khuyết điểm: Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.

Ưu điểm: I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.

Khuyết điểm: If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.

Ưu điểm: Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.

Khuyết điểm: TV was not hi def, limited channels, hot tub was closed when we were at pool area.

Ưu điểm: Great front desk personal.Free shuttle service is great.

Ưu điểm: STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?

Ưu điểm: Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.

Ưu điểm: Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.

Ưu điểm: Nothing much to say it is bad bad stay

Khuyết điểm: Poor reception . Poor rooms. Internet is slowwwwww TV is boring It is OVER RATED HOTEL

Ưu điểm: Delightful , personal and everything included in a reasonable price

Khuyết điểm: Front steps - the entry doesn't do justice to the hotel inside

Ưu điểm: Love the laminate flooring instead of carpet. staff very friendly. breakfast buffet awesome. size of room was terrific.

Khuyết điểm: Pool area much too warm!!!

Ưu điểm: Hard wood floors

Khuyết điểm: Nothing

Ưu điểm: The room was very cozy and comfy. Loved the little kitchen!!! Close to downtown core!

Ưu điểm: I loved the rooftop hot-tubs in the evening the view over the city was outstanding. The rooms are very clean, I liked that there was no carpeting and that the bedding was all white...It was a fabulous stay.

Ưu điểm: the hotel was clean and comfortable the food was excellent and the staff friendly and helpful

Khuyết điểm: we were woken up on the day of our departure at 7.45 i beleive the checkout time is 11 but as we had forgotten to put the do not disturb sign on the door, although the complimentary newspaper was still there, maybe it was our fault but a lie in would of been nice

Ưu điểm: Very friendly & courteous staff. Beautiful room with 2 flat screen hd TV's & kitchenette.

Khuyết điểm: Not enough parking spots for the volume of customers.

Khuyết điểm: I stayed at this hotel 4 yrs ago & the standard appears to have slipped. First impressions are everything & to be met by weeds on the bottom step & litter all over the steps ( I don't mean leaves/petals) is not what I would have expected from an otherwise great hotel.

Ưu điểm: The room was large, well furnished and comfortable. The roof top pool was a excellent feature.The Hotel was central to my interests.

Khuyết điểm: The flower urns at the pool should have been in full bloom. The dead shurbs at the pool should have been replaced.

Ưu điểm: room size, comfort, pleasant staff.

Khuyết điểm: Our purpose to go to Toronto was to see Niagra Falls ( my 70 yr old mothers dream) and we were so disappointed about the tour. We were told we were going on a tour bus but we did not. Instead we were in the back of a car with 4 other people for 2hrs. Very uncomfortable and disappointing.

Khuyết điểm: Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.

Ưu điểm: Friendly staff, great location

Khuyết điểm: We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.

Ưu điểm: The staff was very friendly

Khuyết điểm: Found hairs in our bed and some bugs place looks a little worn

Ưu điểm: The staff went beyond to meet my needs. Always cordial and friendly.

Ưu điểm: When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening. Location was great.

Khuyết điểm: Nobody told us about the hotel facilities, our son would have loved some pool time before our flight home.

Ưu điểm: Great hotel. 20 minute walk to the rogers centre and the CN tower. Nice and clean. House cleaning staff were friendly when met in the hallways.

Khuyết điểm: Front desk Staff were rude and unhelpful. Someone had vomited in the elevator and when alerted they were rude. Over an hour later when we came back it was still in the elevator.

Khuyết điểm: 1st of all it was false advertisement as to what room I would be getting. I booked a room with 2 beds and I got one king for 2 people. I know what I booked & the 3rd party site switched it after booking. Anyway one of the managers who were dealing with people was very rude. To make matters worse they tell you that you can't have any visitors in your room after 9. Never heard of a stupid rule like this ever! Hilton won't ever get my money again.

Ưu điểm: The room was clean, corner room with lots of light. Easy check in and out.

Khuyết điểm: Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.

Ưu điểm: It was walking distance to where I needed to be! Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal

Khuyết điểm: Nothing

Ưu điểm: We had a nice stay. The room was clean and the bed was comfortable. The room was small but fine. I would stay there again. Good downtown location.

Ưu điểm: The room appeared clean.

Khuyết điểm: DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.

Ưu điểm: The location is great.

Khuyết điểm: I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.

Ưu điểm: the bed

Khuyết điểm: no newspaper

Ưu điểm: location in Down Town Toronto, near of the action

Ưu điểm: The receptionists, the conscierge, the front door staff and all the staff in the restaurants and the bar were very helpful and friendly. We never had to wait for a taxi and when we return to Toronto we will stay in the Metropolitan.

Khuyết điểm: Nothing!

Ưu điểm: We like the fact that it was close to most of the theaters and the Eaton center, the staff was very helpful, and the breakfast was very good as well.

Khuyết điểm: No complaints with the hotel, just not a lot of bars with live entertainment that I could find for 50 year old people.

Khuyết điểm: They are charging service fee of 8 CAD per day. It is pretty unusal and not transparent at all, that you have to pay it in the first place and what is this charge for!!!!

Ưu điểm: Close to down town

Khuyết điểm: -The ramp along side the walkway into the bar area. The area should be marked to indicated a different level. The room had the smell of cigarette smoke eventhough it listed as a non smoking room.

Ưu điểm: It was in heart of downtown. could easily walk to explore city. I used pool facilities few times. Free internet was available in the lobby. staff were very helpful and polite.

Khuyết điểm: i was assigned a smelly room with dirty carpet on arrival. however when i asked, they changed my room the day after. the parking was small, difficult to drive in and availability was not guaranteed.

Ưu điểm: It was the best hotel I'd ever stayed at!

Ưu điểm: Great location for a week-end stay.The porters were most helpful. Clean room.

Khuyết điểm: The checking in time was a bit late (2-3pm) after a long international trip but it was great to have access to the Spa area to freshen up. The staff at Reception was not so welcoming, which surprised me.

Khuyết điểm: i checked in at 5pm and room was not yet available. I reserved a non smoking room but got a smoking room

Ưu điểm: Location

Khuyết điểm: Very Dirty... fil festival was this week so most hotels were sold out. Would never go to this dirty hotel again. very dirty...

Ưu điểm: Location was not too bad, and they gave us a room with an awesome view and a little balcony.

Khuyết điểm: Technology was not good (key cards, etc.) Staff not great. Dirty floors, which will get on your sheets.

Ưu điểm: Convenient location, as I had business at the University of Toronto.

Khuyết điểm: Not so much a dislike, but rather a warning: My suite was huge. I was embarrassed by how much room I had, especially as I was out for most of the day, including for meals.

Ưu điểm: Location and staff

Khuyết điểm: Air conditioning was weak

Ưu điểm: Location was good, and view was nice from hotel during the Rememberence Day parade.

Khuyết điểm: Building itself needs a lot of maintenance. Our room was nice, but the sheets had stains on them, and the bed and pillows were not comfortable. There were holes in the walls in the closets, and just not a comfortable place to stay. Wifi was a $14 extra charge per day, and parking was an extra $20. Parking is in an underground garage, and is falling apart, and "sketchy", to say the least. Bathroom was very small with old shower curtain and scratches in the tub. Not impressed at all with our stay.

Ưu điểm: Nice staff

Khuyết điểm: Room was cold

Ưu điểm: Staff is really good and helpful

Khuyết điểm: The facilities need a lot of maintenance .Things are not having routine maintenance. Noise couple nights (Friday & Saturday nights) too much noise from people above. Monday morning around 7:00 A.M. a maintenance with hammering and drill noise

Ưu điểm: a bit run down but value for the price paid

Khuyết điểm: noisy lifts could hear them during the night

Ưu điểm: the location was the best about this hotel

Khuyết điểm: The staff were not very friendly - on the phone or in person!

Ưu điểm: Convenient location... Somewhat clean but staff is not very accommodating. I called housekeeping for an extra blanket and when he came I said "hi can I have..." Right when I was talking the guy cut me off, responding "another one?" With attitude, plus he sounded annoyed. Then I calmy said "...an extra pillow too?". I closed the door, 30minutes after he came back and handed me my pillow. overall it wasn't that great except for location and value.

Ưu điểm: location, location, location, clean rooms but not clean corridors, smeel like old cigarretes

Khuyết điểm: teh corridors,carpets seemed dirty, stale cigarrete smell

Ưu điểm: Space

Khuyết điểm: Loose wires, dark musty rooms, TV not working

Ưu điểm: The kids loved the pool more than any other place we have stayed.

Khuyết điểm: We absolutlely HATED how slow the elevators were.

Ưu điểm: nicely located dowtown

Khuyết điểm: waiting too long for the elevators on the way down

Khuyết điểm: The balcony was filthy. No means of obtaining ice. Some very dodgy long-term residents.

Ưu điểm: I found the staff at the reception to be very helpful. However th ehotekl itself was very not so good, The first room I was given was very dirty, stains all over the carpet that I asked for a change. The second room was a little better. The carpets on the corridors were very dirty.

Khuyết điểm: The carpets in th erooms and corridors were very dirty

Ưu điểm: great location, good value for money

Khuyết điểm: communal areas of hotel such as hallways and reception and dining facilities are a bit run down