Hotel Tucson City Center Ascend Hotel Collection

Don't stay here

Location

A/C didn't work, toilet runs, small tv with terrible reception. Not worth it for the price stay anywhere else

Dirty, Dusty and Dated

Nothing

The hotel is being renovated so there is dirt and dust everywhere. I feel like that should have been disclosed when we booked our reservation. They are not reasonable when it comes to Late check out but our room wasn't even ready to check into at their designated check in time. The drawers in the bureau were broken and the metal dust guard was bent and ready to slice someone's foot off at the ankle. We booked a double queen suite for four people and were only given two towels.

Disappointed and cold

Beds were comfotable

Heater didn't work and when calling the front "maintenence had already left." I had brought my own blanket so GOOD THING FOR THAT! Shower had NO pressure. Sink DIDN'T drain. ONE trash can in the whole room and it was in the bathroom. Cold dining room for breakfast. Food was burnt flavor. Only one elevator that worked.