Agung Raka Resort & Villa

Location was great, everything was within walking distance and the staff were super friendly. It was a very comfortable and relaxing stay.

The pathways could have been better lit at night. We were staying in a villa out the back and stumbled on some broken paving a couple of times

The property itself is beautiful. The rice fields and gardens were incredible. I love Balinese style architecture and the open plan styles. Having a private pool was incredible and it is all right near the monkey forest and yoga barn. The staff were very nice, especially one of the ladies Novi I believe her name was from the reception and Jeku I believe her name was from the spa. Decent priced food and decent priced spa.

Being open plan the bathroom and bedroom were open.. meaning mosquitos were an issue. I’m generally used to it but more so than usual here and there was nothing really provided to keep them away.. I had to buy stuff for us. (Coil incense, bug spray and lotion). They also kept getting the room numbers wrong and calling us instead of other villas. Including once while I was asleep. But worst thing was I asked not on one occasion but two occasions to have my laundry picked up (which they had a limit of having to be told before 10) - first time I went past reception the night before, came back from yoga barn in the afternoon and it was still there, in turn my laundry took longer than anticipated and for rectification I had to bring it to reception myself.. it wasn’t even picked up from our villa. It ended happening again on a separate occasion I made sure I had allowed for an extra day before we left due to our last experience.. I called before we left for the day at about 630 am came back in the afternoon and same thing.. clothes were still in the basket. They picked it up from the villa this time although of course due to late pick up.. late laundry. I noticed a couple of other little things at the spa such as no incense coils for mosquitos, doors off of the cupboards and the hair washer kept spraying me in the face - all of this has nothing to do with the beautiful staff there but these are some minor things I believe need some adjusting.

Lovely staff and great breakfast.

The pool in the 2 bedroom villa wasn’t available to us as the filter didn’t appear to be working / it wasn’t clean.

Very beautiful resort and overwhelming staff . I will never forget this resort and staff for rest of my life. They are very courteous and friendly. Mainly mr darma and ms Santhi. These help me when my wife admitted in hospital. All these words are very less when compared to their helping nature. Really, thanks to agung raka resort and spa for helping me and staying with me in hard times in Bali.

Nothing