25hours Hotel Vienna at MuseumsQuartier

The hotel is very specially designed. The room was very clean. The suite we booked was pleasant,spacious and with a lovely view. The location of the hotel is excellent ,close to public transport.

The staff at the hotel reception was not always helpful and kind. Employees did not show flexibility for simple requests. For example, we asked to use the hotel's bicycle in the afternoon (for about an hour and a half), we were told that we would have to pay a full day price. One morning we arrived for breakfast and were told that there was no free table and we can’t register. In fact , the host told us to come back later with the possibility that there will not be a free table. we booked from advanced a shuttle to the airport. when we arrived at the reception, about five minutes before we were supposed to leave for the airport,The receptionist told us that their driver had made an accident, and that they would book us a standard taxi.To us it felt like they forgot to book us the airport shuttle.