Khách sạn ở Viña del Mar nằm gần Palacio Presidencial de Cerro Castillo

Ưu điểm: The staff, especially during dinner and breakfast

Khuyết điểm: beds, noise from other rooms and halls

Ưu điểm: It was well situated and the staff were excellent.

Ưu điểm: The staff was woderful and the resort is spectacular

Ưu điểm: The location was grand but you could not swim as there were red flags up all the time and the sea was dead alm.

Khuyết điểm: The swimming pool was disappointing and you could not swim at the beach as there were red flags up all the time and the sea was dead calm. There was no Champagne or chocs on arrival as indicated when booking. also a number of requests were not acted on at all.

Ưu điểm: The view from our large deck in room 310 and the comfortable large room. Grounds were immaculate. Hotel was immaculate. Staff excellent. Free valet parking and perfect location to explore Vina, Valparaiso, ruta de mar north and south by car. We loved this place and our room!

Khuyết điểm: Noisy party next door one early morning 5 am but we should have called the front desk otherwise this place has nothing wrong with it

Ưu điểm: Good location and facilities

Khuyết điểm: All good

Ưu điểm: Comfortable bed and nice bathroom. Swimming pool and hot tub. Nice balcony area for sunbathing

Khuyết điểm: Breakfast poor, large selection of cake but hot food pretty poor, they obviously have no idea what constitutes an English breakfast and for the price paid for the room we expected better. We have stayed in hotels all over the world and paid less for a better breakfast. Reception staff were quite rude and had poor English with the exception of Marcelo the concierge who was excellent. Everything was geared towards gambling. The info on booking .com said there were 5 restaurants and two swimming pools. Only two restaurants in hotel the rest in casino and only one swimming pool

Khuyết điểm: The staff from the front desk were terrible. Two guys with no willingness to resolve any difficult that happened. The front desk really disappointed more than once.

Ưu điểm: Very big, comfortable room, with a huge view. Close to the beach. Big breakfast and comfortable car park included in room price

Khuyết điểm: SPA not completely working. Sauna was often cold even after a reception call to advice

Ưu điểm: Very comfortable room Balcony with view on the ocean and sunrise in the morning Underground parking facility for the car. Breakfast Location right at the ocean boulevard and connected to the Casino. Restaurants that are open conveniently late.

Khuyết điểm: Nothing.

Ưu điểm: Personnel was excellent, customer service oriented. Location in Vina is great. Very nice to have parking facilities at not charge.

Khuyết điểm: The electrical outlets of the rooms are idiotic, you never know which one turn on the lights. Santabrasa Restaurant was awful, my wife ordered chicken...it was over cooked, same with the rice. I ordered bife chorizo....it was with many nerves that I could not eat it. The wine was good!!!

Ưu điểm: Best view in town. The spa was amazing, really recommend the couples massage deal. Casino was fun and can get 50% drinks most days of the week.

Khuyết điểm: Breakfast staff weren’t very good, they kept forgetting to serve us!

Ưu điểm: Clean and spacious room numbers, good pool and gym, very convenient location, delicious menu at both restaurants, amazing views from the room number.

Khuyết điểm: Breakfast should be much more diverse, the restaurant prices are unreasonably expensive, I asked the room service for additional floor towel and they ignored my request, there were also problems with the elevator. Altogether, this did not really feel like a 5-star experience.

Ưu điểm: I stayed there for a week with a colleague during a conference in Vina. Our stay was near perfect - very helpful staff, good facilities, everything we needed. The location was fine for us as the conference took place a few blocks away. I strongly recommend staying at Hostal 7 Norte.

Ưu điểm: Nice place, very friendly people. Really great bed; it was quite cold thus we had 5 or 6 blankets.

Khuyết điểm: a small room; there were problems with the toilet (although settled quickly and efficiently)

Ưu điểm: The bed was great, slept really well. And the room was heated, so despite de cold weather, didn't feel it at all. Also the shower pressure and temperature were great.

Khuyết điểm: The bathroom is kinda small, if you're bigger than 5 6'.

Ưu điểm: Incredibly friendly staff who went above and beyond and exceeded our expectations.

Ưu điểm: The cleanliness and the staff

Khuyết điểm: The bed wasn’t comfortable at all..

Ưu điểm: The staff was very friendly and helpful! And beds were very comfy.

Khuyết điểm: Upon the reservation on booking.com, they withdraw the 50 % of the total amount. Apparently this is written in the information part but I hadn't seen it.

Ưu điểm: The view, and the responsiveness of the staff.

Khuyết điểm: The rooms on the top floor are built into the attic. Room is comfortable, but the bathroom is tricky. Have to be very careful not to hit your head on the beams. Also, maintenance leaves a lot to be desired. The saving grace is the staff, always responsive, and with a smile..they promptly took care of the deficiencies I pointed out

Ưu điểm: We wanted to stay in a character property and they are rare in Vina del Mar. The sea view from our balcony was brilliant. The food in the roof top restaurant was excellent. Breakfast good. We found the reception staff to be so helpful with our forward bookings to providing ice for our G&T's. It was very friendly.

Khuyết điểm: . Location required taxis into Vina del Mar.

Ưu điểm: Very good room with excellent views. Enjoyed the dinner in the restaurant

Ưu điểm: The place is nice. Our room with a jacuzzi in the balcony was great.

Khuyết điểm: The restaurant was closed and that was a problem for us.

Ưu điểm: Very friendly staff. A lovely hotel, if you like small hotels. This has 10 rooms. If you do not feel like staying in the big chain hotels, this is a premium choice. Large room, nice view, romantic old building. The restaurant is really outstanding for setting, food quality (italian), service. Give you a special treat and have dinner at the hotel restaurant.

Khuyết điểm: No problem for me, but there are 3 floors and no elevator.

Ưu điểm: Location, this is in Recreo, one of the best neighborhoods in Vina del Mar Staff are willing to help you feel welcome

Khuyết điểm: The best room is located next to a “mirador “ which is public use and prompt to noisy people Parking is limited Some other hosts don’t think about lower floor rooms and make noise walking around

Ưu điểm: We stayed in the hotel on the birthday of my wife, as a courtesy of the house they served cake and Champagne. Also the drinks in the restaurant were for free. Great service, very friendly and helpful staff. Very good restaurant. The room had a nice large balcony with sea view.

Khuyết điểm: Be aware that the beach road is busy and a little noisy.

Ưu điểm: The staff was very friendly and helpfull. The bed was amanzingly confortable. The view from de restaurant and deck is very beautiful.

Khuyết điểm: The bathroom was big but not enough for the bathtub it had so the toilet was very tight. There was no air condicioning and it was a little warm in the room. The window in the bathroom was big and low, so we had to keep it closed to have privace. Its a little far from the beaches.

Ưu điểm: We booked it as a surprise wedding gift for my brother and sister in law and all the details made it very special for them.

Khuyết điểm: We have problems with the payment and caused us lot of problems at the time when we were very busy.

Ưu điểm: A very romantic house.

Khuyết điểm: It's like a family house, so don't expect a hotel service.

Ưu điểm: This was the worst room in all of South America. There was nothing to like.

Khuyết điểm: The room was pathetic. Totally worn out, dirty, old everything. The plaster on the walls is even falling off. The door into the room was a 2' bifold. Well, it didn't really go into the bedroom, it went into the bathroom first. Then from the tiny entrance between the bathroom and the room there was another old bifold door going into the bathroom sorry it's far to wierd to explain. Not one off the pictures on the website are remotely close to what you get. It's criminal. They should be put out of business.

Ưu điểm: Pleasant owner

Khuyết điểm: Uncomfortable bed and odourous bathroom

Ưu điểm: We were concerned it would be cold at night, but the beds had the warmest blankets we’ve ever had. Breakfast was more than we expected. We had a very nice stay.

Ưu điểm: Staff attention,very responsive, great ,huge varied breakfast. Our room was ok, could use more care in renovation, Iwasn't crazy about the wooden floor, and bathroom was small.

Khuyết điểm: small bathroom. Room needs a little more care in decoration and more light. One window woudn't open,making it difficult to get fresh air intop the room.

Khuyết điểm: Our room was filled with smell of mould which made it difficult to sleep and made our eyes swollen. Not healthy

Ưu điểm: The reception was great, lot of parking space, and the room was exactly as shown in the page. Excelent choice.

Ưu điểm: Cute house, nice breakfast.

Khuyết điểm: Staff on arrival seemed annoyed to see us (next morning staff was friendly). Found garbage on the floor of our room. Very strong rotten egg smell in the room. A bit out of the way from beach, restaurants, etc. Very outdated rooms.

Ưu điểm: Very spacious room and bathroom. Excellent location. Very nice staff

Ưu điểm: It was like living at home ...in a well designed older house. Long may they remain in Vina!!

Ưu điểm: The view and the location are perfect. is very close the beach, casino, restaurants and bars. the superior room is quiet big and spacious. terrace is def an upside with an awesome view to the ocean. big bed.

Khuyết điểm: the room was very old. needs re painting. new tv. wine openner. it will be a way better hotel if they re model and re paint the rooms.

Ưu điểm: I am traveling with my handicap son. I paid for a Special rate room, then paid for a $20 dollar upgrade. I then called the hotel, and was greeted be the manager, José, to explain my situation and to physically confirma my booking. When we arrived at the hotel, after a long plane ride, the self same manager greeted us at the front desk. He informed me that they upgraded our room to a large handicap equipped suite, to make moving around with the wheelchair an easier task. What a room!!! 10th floor, Direct Pacific Ocean View. All my stress just melted away. The Restaurant and bar are first rate, the free buffet breakfast gourmet, and the Turkish / Sauna Steam Bath, at the spa, a life changer. I highly recommend this hotel, I'll be back.

Khuyết điểm: All Good!

Ưu điểm: This is a hotel that is very well located if you come to Viña del Mar for work. Rooms with great views, good breakfast, quick elevators, clean rooms with basic toiletries. Decor is its weak point.

Ưu điểm: Excellent service by the staff. They were very friendly and very willing to assist with requests.

Khuyết điểm: Hot water not so hot, and the hair dryer stops working after one use. Has to cool down to be used again. Also, the TV in the room needs an update, plus the channels were very fuzzy, reception was not clear.

Ưu điểm: The breakfast buffet was at a reasonable time and had a nice view

Khuyết điểm: The rooms were too small, and the beds were a twin. The beds did not have fitted sheets which was very uncomfortable. Every time I would move the bed sheets would come off(obviously since it did not have fitted sheets) The beds would always be a mess everyday but atleast the woman cleaning was very helpful and sweet. I did not like Room being on the 13th floor, the elevator was on the main building and I had to walk to the other side just to use the elevator. I did not like the people working in the front, the women working in the front were not friendly from 05/18-05/26/2019. I would greet them and they would not pay attention or say anything back. The men working in the lobby were very friendly only. The enterance for the hotel is located in a weird spot, you have to enter through the back in the parking lot which is very sketchy and weird, I would feel uncomfortable leaving at a later time when it was getting dark.

Ưu điểm: English speaking staff. Friendly helpful staff. Clean

Khuyết điểm: Nothing

Ưu điểm: Large room with fantastic view. Comfortable bed. Clean bathroom with good shower. Good Wi-fi

Khuyết điểm: The hotel interior is very old and tired and urgently needs some love and attention. The area outside including the adjoining mall is old and dirty.

Ưu điểm: The bed was amazing, the staff was really kind and helpful.

Ưu điểm: Personnel very friendly

Khuyết điểm: Overall it was a very pleasant hotel