Pullman San Martin Vina Del Mar (Ex Atton)

Nice place and rooms.

We got the wrong room, no problem can happen. Changing to another room took 30 minutes without communication or excuses. Getting back from dinner there was a bottle of wine... I think to appologize, but no card/message or corkscrew to open the bottle. In de bar service is bad, staff has lots of fun with eachother, which is important, but don’t let your guest wait for 10 minutes while doing nothing. There were 3 people barstaff and 4 guests....

Very close to the see, nice view if you pay the extra.

I arrived and I couldn’t access the room till 8 30 pm. They said my booking was not there, and that this constantly happened when you booked through booking. Also, that night I was slightly ill and wanted to ask for room service, however, it was not available on the specific night, we received no explanation for this.