Ryokan Suminoyu

Staff were super friendly and welcoming! They had good english as well and were responding quickly to my messages via booking.com - i contacted them prior to our check in so they can pick us up from the train station which was super helpful and they also drove us to the monkey park. We decided to walk back from the monkey park and see a bit of the town and nature which was great. Room was nice and clean and we had our own toilet. Hotel’s onsen was pretty great too with rooftop views and the temperature of the water was pretty perfect unlike the scolding hot water at the public onsens in the town. You get the key to all 9 onsens which you can visit, being a guest at the hotel. Breakfast and dinner was pretty nice too - great value for money.

Hosts were very lovely and it was nice and clean. The Onsen on the roof was also awesome.

The staff very friendly. Room with private toilet feels very comfortable.

Nothing.

Really an excellent place to stay in Shibu onsen! The facility is quite modern but the rooms still have an excellent traditional feeling. The building even has an elevator, a nice touch since it has 6 floors, therefore recommended for who might have issues with stairs. The cherry on top is the shower & outside onsen on the roof, with a view over the entire town. The rooms are excellently clean, and the room for 2 people is plenty spacious. The staff is very nice, with some that speak english fluently, and when you check in you sit together and receive lots of good information. In addition, they also offer shuttle from/to Yudanaka station for free. A little bonus from me personally: I forgot a small souvenir cloth in my room after leaving, and they posted it to my next hotel for free!