Fleur de Chine Hotel

Staff consistently went out of their way to ensure our stay was as pleasant as possible. They helped exchanged our tickets and made special arrangements for our transfer back to the Taichung station when it turned out we had confused High Speed Rail with Express Train and purchased the wrong tickets. They were patient with all our questions. Lots to love about this hotel from glorious lake views to stupendous buffet meals, Japanese style hot spring baths in room as well as in a large pool.

Not too much except on our last night, the lights in our room suddenly went on three times in the middle of the night, waking us up. And the room got really warm despite a thermostat reading that remained unchanged.

The room, in room hot spring, attentive and polite service, evening entertainment (magic show), play area for kids and the fabulous buffets

Nothing

1. All Dining is very good ! 2.Stand Up Paddle in the early morning sun moon lake.

None

The staff always went above and beyond. Water and spa was free with our room package and although buffet came too it was good as well. Cannot brag enough about the staff and out of our whole life of stays this ranks top for us. Wonderful stay all around!

Has nothing to do with the hotel, I just wish we had known that sunmoon lake didnt have a beach. The only thing is the staff when cleaning other rooms could be a little quieter and not yell down the halls when talking to each other, but that wasnt a huge deal. The staff other than that were exceptional and we 10/10 would recommend.