Tìm chuyến bay giá rẻ tới Taipei (Đài Bắc) Đào Viên Đài Loan (TPE)

Ưu: Foods

Khuyết điểm: Delay time was too much!

Ưu: Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely.

Khuyết điểm: There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music.

Ưu: The price was a steal and able to have the 3 seats for 2 of us. Enjoyed the trip and flight.

Khuyết điểm: Flight attendant seemed put out if you asked for more than 1 drink.

Ưu: Crews are very nice and helpful

Khuyết điểm: Aircraft is too old

Khuyết điểm: I don't like how the lineup was at check in. You go the counter to check in. Then go to another counter to limeuo again to pay for your bags. Then lineup again for checking in. Very frustrating and confusing. Flight was almost three hours delayed and they refused to change to earlier flight. Service was poor and staff spoke very limited English. Will try to avoid this airline in future. Not a great first time experience.

Ưu: nothing

Khuyết điểm: many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for

Ưu: Schedule and price were reasonable.

Khuyết điểm: Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging.

Khuyết điểm: DELAYED

Ưu: Comfy seats, fast boarding procedure

Ưu: You have earned a customer for life. The crew was fantastic, the plane was very new, and the entire process was easy. The fare was super cheap and a great value. Keep up the great work!

Ưu: Food was again excellent, cabin crews are really nice this time

Khuyết điểm: Washrooms could’ve been cleaner

Khuyết điểm: They lost my vegetarian food option and in return gave me a few cookies..

Ưu: Fluent English, comfortable and ample seat space

Ưu: Schedule and price were reasonable.

Khuyết điểm: Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging.

Ưu: It was exactly what we needed. On time flight with few frills but good price and efficient. No complaints at all. Crew did well keeping control of passengers that kept standing while seatbelt sign was on. Firm but not angry. Good job.

Ưu: Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website

Ưu: Nothing

Khuyết điểm: No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future.

Khuyết điểm: 2 things: 1) I've traveled dozens of airlines with the same carryon backpack. The ticket agent required me to weigh my bag and since it was greater than 7kg said I'd have to check it. 2) Flight crew was running late which is entirely understandable. BUT rather than let the 200+ passengers know what was happening the gate agents said nothing.

Ưu: I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.

Khuyết điểm: Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.

Khuyết điểm: Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up.

Ưu: I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.

Khuyết điểm: Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.

Ưu: Nothing

Khuyết điểm: Confort

Ưu: It was a direct flight to Phuket

Khuyết điểm: Flight was delayed for 2 hours, then didn't board for another 45 minutes after that. We were given a mediocre coffee or soft drink in a lounge, no food. Basically the afternoon at Patong was wasted because we didn't arrive until after 5pm. Vietjet is renowned for this sloppiness and persistent delays.

Khuyết điểm: Delays with no explanation or expected timing

Ưu: Nothing

Khuyết điểm: Evrything

Khuyết điểm: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service

Khuyết điểm: Flight delayed, bad info provision. 1 checked in bag did not arrive.

Ưu: Flight, seats, food

Khuyết điểm: Gets delayed 90% of the time.

Ưu: Flight Cree good

Khuyết điểm: Seats, no jet ways to board or deplane

Khuyết điểm: 2 things: 1) I've traveled dozens of airlines with the same carryon backpack. The ticket agent required me to weigh my bag and since it was greater than 7kg said I'd have to check it. 2) Flight crew was running late which is entirely understandable. BUT rather than let the 200+ passengers know what was happening the gate agents said nothing.

Ưu: Schedule and price were reasonable.

Khuyết điểm: Extremely noisy announcements, much louder than necessary. Poor boarding information. Incorrect gate info and poor messaging.

Ưu: Not much

Khuyết điểm: Bus instead of ramp boarding. No food or drinks provided. The carts raced by us and did not stop to ask if we wanted a purchase. No leg room in seats.

Ưu: Flight attendants were all nice and friendly.

Ưu: Plane was new and comfy.

Khuyết điểm: Prefer hot food.

Ưu: Flight attendants were all nice and friendly.

Ưu: This is a bit weird, but it was the first time I flew Eva economy. I've taken this route many times in business and it would take pages to go through all the things that EVA does right in business class. So I was stunned when my first time in economy was so incredibly impressive as well.

Khuyết điểm: I'm really picky and there's nothing more I could have wanted in an economy flight experience.

Khuyết điểm: Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit.

Ưu: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

Khuyết điểm: Only juice or water?

Khuyết điểm: Delayed by almost 2 hours.

Ưu: Smile

Khuyết điểm: Smile

Ưu: Cheap fares

Khuyết điểm: Late. Terrible boarding process, agents showed up 15 minutes prior to scheduled departure time, and then put a final boarding call on the message board everyone had a lineup in a long line and no rows called just first come first serve. Male flight attendants were rude.

Ưu: Nothing

Khuyết điểm: Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemy

Ưu: Nothing

Khuyết điểm: Confort

Ưu: The plane got me to my destination

Khuyết điểm: 1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date

Ưu: We were delayed coming out of LA. Arriving in Manila, we were in the tarmac for 30-40 minutes The crew has a habit of yelling out to passengers for them to remain seated instead of approaching them to ask them to remain seated ...AS OTHER AIRLINES DO. Very off putting and shocking.

Khuyết điểm: The crew can be nicer, more gracious. Hospitality is their trade. I observed that they have a habit of calling out in aloud voice to passengers to remain seated bothered us. It is embarrassing and comical to watch. Other airlines do not do that. The crew must go and talk to them politely.

Khuyết điểm: I will go again

Ưu: Plane was new and comfy.

Khuyết điểm: Prefer hot food.

Khuyết điểm: Please update more new movies and musics

Ưu: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

Khuyết điểm: Only juice or water?

Ưu: Very professional and very clean planes.

Ưu: Check in online and baggage drop off was hassle-free. Flight was slightly delayed but no issues. Baggage pick up at Phu Bai was fairly quick.

Ưu: It was okay, really overpriced for what would have been a fine low-budget flight, like an Air Asia. If I had paid $200 or less for the flight, I would have no complaints about the comfort and service. But I paid over $600, so I'd expect a little more.

Khuyết điểm: Seat comfort, food, entertainment, boarding, disembarking.

Khuyết điểm: No online check-in. Flight was late. No legroom.

Khuyết điểm: I was on an International flights, 3.5 hours. Their website didn't mention any additional fees for check-in luggage, I didn't expect that as most airlines don't charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed.

Ưu: The plane got me to my destination

Khuyết điểm: 1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date

Ưu: Nothing

Khuyết điểm: Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemy