Oldtown Hostel Otter

Good location. It is located in old town and accessible to all places in Zurich. Zurich HB is a 10-15min walk.

- management was horrible to deal with. They were rude, unfriendly and unapproachable. I was verbally attacked by the manager of the property for an issue that was out of my control. - I would not recommend this property to female travellers. There were major safety issues whilst I was at this property that made me feel very uncomfortable and unsafe. - I cancelled a night of accomodation at this property due to my personal safety concerns and no refund or compensation was given. I left the property with the manager yelling and screaming at me. Very unprofessional and rude on their behalf. - many of the powerpoints and outlets do not work and therefore I was unable to charge any of my devices - insufficient storage facilities within the room. Although there are lockers in the common rooms there needs to be storage provided within the room. - Rooms are very hot and damp. - there was blood on my pillow and sheets upon arrival which is not hygienic - 4 bedroom female dorm is very very very small and there is no room to move around and store baggage. - a lot of the showers do not work and a lot of the doors do not lock - for the additional money the breakfast is not worth it. Overall this property made me feel very unsafe and therefore I would not be recommending this property to anyone in the future.

Location.

The receptionist was so rude and racist about someone split on the floor and she came to the room and was talking loud with him . She needs to think that there was more 4 people sleeping in the same room and need to respect others. That boy might made a mistake but why should I will be punished for me ? When she left the room, she closed the door loudly which was rude. She can’t do that. Hope you will learn to respect humans. Does not matter where they come from or how they look like .