Grand Mercure Danang

Quite and room is clean

- check in is bad: i even had to tell the staff "you need to call me if i can check in earlier before 2pm as i had kid and though i booked via booking.com i still had member in your hotel. The receptionist even didnt guide me the way to lift after checked in - room service: i press button clean the room but whole morning i was out no body came to clean it and 3pm some ones rang the bell to clean the room while i was sleeping this is quite weird in 5stars hotel - breakfast: discrimination while my wife ask to have a cafe for me but they refused to help to make it while they did it for Korean gangs which is unbelievable when we paid the some money for hotel service

The staff were very helpful and friendly

Facilities other than f&b were limited.

We booked the Club access and it was great. Drinks and food in the evening were delicious. Bed was comfortable room was a good size and had everything we needed. The spa was lovely. Great view across the river.

Took a long time to get hot water in the shower.