Taj Heritage

i did not like property, no cleaning room, bathroom door was not working, restaurant was very much expensive, and making fools to the customer, butter milk charged me 100 rs, which was lassi, and we have been told butter milk and laasi is same,

very bad experience bathrooms were so small,, all electric switches were damages,

Not liked.

Lack of cleaning, water supply, mosquito etc.

Nothing at all. Everything was just bad

The hotel just has some new interior which is barely maintained. Zero cleanliness. Zero service. Never select breakfast. They first said that they will give breakfast only at 8.30am as there are no other customers in hotel. When we arrived at 8.30am, they say that we don't have staff so we can order street food by 9am. Imagine the level of service! They just have a fancy hotel which is hosted by cockroaches on the table. No hot water in the morning as it's a centralized heater and they don't on it if there are few occupants in the hotel. The manager comes at 10am in the morning, till then there is no decision taker at the reception. The owner stays in Delhi, looks like he has just invested money in interiors which is going waste due to bad management and less staff. Too many things to write, but I don't want to remind myself of this horrible experience. So I would end it by saying do not book this hotel, it's only named heritage, there's nothing even close to a third grade hotel.

I have booked with breakfast,but no service were provided.

Nothing

Response

Not worthy