Campanile Aix Les Bains

Just a stop over on the way back to Spain. The town and lake was very nice. Lovely situation besides a nice golf course. Menu was OK. Parking right outside the chalet was useful. Manager very helpful.

Beds were uncomfortable as were pillows. Room was just a box. There again it’s a low grade hotel meant for just a stop over.

The breakfast buffet and evening meals were good, though menu was a bit limited. Staff were very polite and friendly, and keen to sort out problems when we drew attention to them. One of the staff (Scottish) was very helpful in giving us directions to local areas of interest. The outdoor seating area was nice. Bed was comfortable.

We had a problem with locking our room and so had to change rooms. The toilet flush didn't work very well. Rooms were pretty basic. Cleaning of rooms takes all day (perhaps not enough staff employed?) We returned from visiting the lake at 3pm to find our room not yet cleaned- though this was done when we asked reception to organise it. The whole place looked a bit 'tired.'

Well situated, clean and airy room.Good continental breakfast.

Unfortunately our stay coincided with 50 cyclists staying at the hotel.We arrived hoping to be able to have an evening meal around 7pm.We were told we could not be served till after 8.45pm as the cyclists were eating first.Whilst I understand at I level that the group of 50 were a big earner for the hotel, we were left having to leave the hotel to find somewhere else to eat! Not good customer care?