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Once you got to the room it was nice and beds were comfortable. Spa and gym very good
Towel cards used and so people who lost their towels would steal yours, stressful to worry about stolen towels, sprawling, long walk to beach and pool from just about every room so I wouldn't consider it beachfront, every room is a garden view room, no elevators, restaurant reservation systems hard to figure out and again stressful. They don't realize that stress free is what vacations are all about. Food very average. I would expect these problems at a 3 or 4 star hotel but they claim to be 5 out of 6
Great beach and pool - front desk terrible and ser
There was a lot of seaweed in the water in the area when we went, and the resort did a great job of cleaning it up. The pool and beach were great.
Front desk was terrible. We waited 2 hrs at check-in to get a room with 2 beds as per our reservation. Upon leaving, our safe stopped working and it took them over an hour to send someone who did not fix it and then another hour for 2 men to show up and fix it. The water in the mini fridge tasted like tap water and gave us stomachaches. And the restaurants were all terrible.
Tọa lạc tại Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive gần biển, cách Bãi biển Xpu-ha và Hồ tự nhiên Cenote Cristalino 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và báo miễn phí ở sảnh. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 66 đánh giá
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